The Point Hotel & Suites

Hotels
Independent
8 (162 reviews)
7389 Universal Blvd, Orlando, Florida, 32819 , Orlando , US

Children allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near attractions
Cons:
Cleanliness issues in rooms
Hidden costs and unclear parking situation

Categories

Cleanliness
6.96
Multiple reviews mentioned cleanliness issues, including hair left in the shower and mold, resulting in a lower score.
Service
8.43
Generally positive comments about staff being friendly and attentive, despite some service communication issues.
Location
8.97
The location received high praise, particularly its proximity to attractions like Universal Studios.
Room Quality
7.92
Rooms were described as comfortable and spacious, though some noted they were dated.
Amenities
7.95
Amenities were well-liked, especially the pool, but issues with the kitchen sink drain affected the score.
Value for Money
7.91
Mixed reviews regarding additional fees offsetting the perceived value, but still considered decent for the area.
Food and Beverage
7.46
Breakfast not included has been noted as a downside compared to other hotels.
Overall Experience
8.43
Despite some issues, the overall experience was positive and many would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:20

Property Description

Recreational Amenities:
The Point Hotel & Suites features an inviting outdoor pool, relaxing spa tub, and a modern fitness center for your leisure.

Dining Experience:
Savor American cuisine at the poolside Cabana Bar and Grill, offering a pool view and a bar/lounge. Don't miss out on the room service and poolside bar.

Featured Amenities:
Amenities include a business center, express check-out, and free newspapers. With complimentary Wi-Fi and free self-parking, your comfort is our priority.

To experience these exceptional features and more, book your stay at The Point Hotel & Suites now.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 162 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.43
N
Natasha
10
Pros:

Room was clean, plenty of room, easy access and friendly staff.

2025-10-09 via Nuitee
M
Miriam
10
Pros:

Excellent and very nice communication.

2025-10-07 via Nuitee
K
Katie family
10
Pros:

Perfect location to nearby theme parks. The room was clean and staff were so helpful. Will definitely stay again!

2025-10-06 via Nuitee
S
sandra family
8
Pros:

Stayed here 14 years ago!! Good to be back very quiet pool was great walkable to universal no concerns would highly recommend 👍

2025-10-04 via Nuitee
Y
Yanet family
10
Pros:

shopping near by. Neighborhood very nice

2025-10-01 via Nuitee
V
Victoria
10
Pros:

Very nice room and staff

2025-09-25 via Nuitee
A
Alexis
10
Pros:

Room looked just like the photos online. Very comfortable and clean.

2025-09-23 via Nuitee
S
Steven
4
Not a great place to stay
Pros:

AC vent rattled, ask to fix, never came. Hidden resort fees, not a resort. Outside doors were damaged or locked. Parking has no lighting.
Room was clean enough but far from perfect. Room is quite dated.
Will not stay again.

2025-09-18 via Nuitee
E
Edson
10
Pros:

It was great

2025-09-18 via Nuitee
D
Dinna partner
8
Pros:

Check in was a little strange, we arrived at 330 and asked if we could check in early they checked and said yes. They checked us in but when we got to the room someone was painting it. So it wasn't ready. We had to go back to request another room. They wanted us to keep the room with wet paint and we refused. I even offered to downgrade my room to a smaller room as to not have that room. They were able to give us a new room and everything worked out but they should probably have better communication on room availability.

2025-09-15 via Nuitee
M
Maritza family
10
Pros:

This hotel resort match my expectations. The location is a 10/10. Can't wait to go back:)

2025-09-10 via Nuitee
R
robert
4
ac
Pros:

the ac didn't work finally changed rooms it didn't work either.

2025-09-07 via Nuitee
V
Verified traveler
8
Pros:

Overall the stay was great!

However, there was just a few things that need to be assessed regarding cleanliness and property condition.

There was quite a bit of hair left over in the shower from a previous guest. I can understand how it could be missed as it blended in with the tile.

There was mold/mildew growing in the shower grout as well.

Also, I foresee additional parking spots being needed in the future. Guests were parked in the grass on our check out day.

Just some things that sometimes get overlooked when cleaning! Other than that, we’d stay there again.

2025-09-03 via Nuitee
P
preston
6
was very disappointed
Pros:

Request a room facing pool,was told that they did not have one.but did have many.

2025-09-02 via Nuitee
J
Jessica partner
4
Pros:

We enjoyed the room and area. It’s a very short drive from Universal studios. We warn others staying here that the parking is not guaranteed. We were left stranded at 2am after returning from the theme park with no parking anywhere. The attendant suggested us parking illegally and offered no help or assistance. We were not the only ones as others were circling the parking lot. I mentioned to the front desk staff that many of the cars in the lot did not have the parking pass and I was promptly ignored. Turns out the hotels parking is listed on maps as public parking so just a warning! Our room was also never cleaned for the duration of the 3 day stay which wouldn’t be a problem if the fees charged didn’t specify room cleaning. Nice open room but would not return

2025-08-31 via Nuitee
G
Gildas partner
10
Pros:

This hotel in the Orlando/Universal area is incredibly awesome. I have not met a single staff member who wasn’t exceptional at this property, and I truly appreciate that. The only downside is that we have to request room cleaning, but overall, it’s an A-1 property in my book, which is why I extended my stay.

2025-08-29 via Nuitee
G
Gildas
10
Pros:

This property offers an exceptional experience for both long and short stays. The hotel rooms are spacious, clean, and well-appointed. The staff is incredibly friendly and attentive, making our stay truly enjoyable. In the future, I will definitely be choosing this property for eco-friendly, budget-friendly, or high-end accommodations in the area.

2025-08-29 via Nuitee
K
Kathleen
8
Pros:

Loved the amenities, kind staff and proximity to where I needed to go during my stay. What I didn’t like was the slow drain of the kitchen sink and the toilet was almost like it wanted to get choked on flushing.

2025-08-24 via Nuitee
T
Tiffany
10
Pros:

Very pretty and clean! Spacious rooms with working ac! Also nice pool. Downside have to pay for breakfast when other places have it free

2025-08-23 via Nuitee
A
AZER-ANTHONY
6
Close to Universal
Pros:

Great to see security guard in the evenings and the hotel is making sure there are no wild or loud parties taking place on the property. Beds were comfortable and had good amenities such as in unit washer dryer, full kitchen. No restaurant on site which is ok since this is Orlando- restaurants everywhere. Overall good stay.

2025-08-20 via Nuitee