Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Exceptional service
Good location
Cons:
Rooms can have unpleasant smells
Limited amenities

Categories

Cleanliness
8.26
Generally clean but some rooms had an unpleasant smell.
Service
9.73
Staff were exceptionally professional, pleasant, and attentive, always checking in on guests.
Location
9.27
Excellent location in the tea plantations, scenic and near the lake.
Room Quality
8.22
Rooms are a bit old but very comfortable and spacious.
Amenities
7.75
Amenities were limited; only a bar and pool table.
Value for Money
8.71
Good value given the quality of service and location.
Food and Beverage
8.76
Meals were well prepared and tasty, with good options.
Overall Experience
8.93
Overall a great stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation
Galway Heights Hotel, nestled in Nuwara Eliya, offers elegant rooms with modern amenities such as flat-screen TVs, safety deposit boxes, and breathtaking mountain views. Each room is thoughtfully designed for comfort and relaxation, ensuring a peaceful stay for every guest.

Culinary Delights
Indulge in a culinary journey at our on-site restaurant, offering a diverse menu of American, Chinese, and French cuisine. With options ranging from vegetarian to halal, there is something to satisfy every palate. Our talented chefs craft delectable dishes using fresh, locally sourced ingredients, promising a delightful dining experience.

Recreational Activities
Unwind and have fun with a variety of activities available at the hotel, including billiards, darts, hiking, and cycling. Whether you seek adventure or relaxation, there is something for everyone to enjoy during your stay at Galway Heights Hotel.

Book now to experience luxury, culinary delights, and exciting activities at Galway Heights Hotel in Nuwara Eliya.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 147 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
L
Linda • couple • gb
9
2026-02-11 • via Nuitee
I
Ibrahim • extended_group • bh
10
Pros:

Good location!
Amazing staff!
Keep it up guys

Cons:

My suggestion is that if you could add more variety’s in the Breakfast and in Dinner as well

2026-01-19 • via Nuitee
N
naz • extended_group • ae
9
Amazing hospitality and a great stay
Pros:

I don’t even know where to begin to rate this property. We were supposed to be staying there for 3 days but ended up staying for 5 days as we were stranded because of the cyclone/storm that hit Srilanka in November. The staff couldn’t have been more kinder and accommodating with us. They checked in on us everyday and provided updates on the weather and conditions. They had a lounge filled with books and games which helped us to keep busy. The breakfast was nice. The food was good too and the staff were exceptional in every way possible. The hotel itself is very beautiful. Near the lake and not too far from the city. Backside of the hotel is a lovely tea estate that you can walk around. Will definitely recommend and come back here someday.

Cons:

The rooms are a bit old but very comfortable

2025-12-22 • via Nuitee
J
Jithan • extended_group • za
8
A little bit of England in Sri Lanka
Pros:

Excellent location in the tea plantations. Very British colonial style. Rooms were spacious and very well appointed. Bathrooms were very clean and with all the amenities.

Good bar and lounges and games rooms. Dinner and breakfast had a good spread of meals. Meals were very well prepared and tasty.

Cons:

The shower in one of our rooms leaked under the shower doors. Hot water runs out after a single shower and one must wait 15 minutes for the water to heat up

2025-12-21 • via Nuitee
A
Anargiros • family_with_children • gr
9
Pros:

The room was very nice, and the breakfast was excellent!

Cons:

This may be just my personal opinion, but the hotel and the room had an unpleasant smell. It might have been from an air freshener or the carpets.

2025-10-03 • via Nuitee
N
Nazaahath • extended_group • mv
7
2025-09-14 • via Nuitee
H
Harald • couple • no
7
Veldig rent og hyggelig
Pros:

Rent og pent på hele hotellet. Ok mat. Veldig hjelpsomt personale, nesten «masete hyggelig»

Cons:

Ingen fasiliteter utover bar og biljardbord. Litt langt fra sentrum for å kunne gå. Litt støy for rommet på forsiden. Morgentrafikken liker å tute når de passerer.

2025-09-13 • via Nuitee
M
Mahesh • family_with_children • lk
9
2025-09-10 • via Nuitee
A
Antonio • couple • es
10
Pros:

Excelente hotel ubicado en las afueras de Nuwara Eliya. Las habitaciones son cómodas y limpias, y el personal super atento. Además ofrecieron opciones sin gluten en desayuno y cena a mi mujer, por lo que disfrutamos por completo de la estancia.

2025-09-08 • via Nuitee
M
Mari • extended_group • jp
10
Pros:

部屋が綺麗
スタッフが親切

2025-09-07 • via Nuitee
M
Marina • family_with_children • es
10
2025-09-06 • via Nuitee
A
ANA • couple • es
10
Pros:

Uno de los mejores hoteles de Nuwara Eliya. No hace nada de frío, te proporcionan estufas si quieres. Te reciben con un regalo de bienvenida. Personal muy amable. Desayuno y cenas muy buenos. Lo recomiendo 100%

2025-08-28 • via Nuitee
P
Peggy • family_with_children • nl
9
Een warm en zeer prettig verblijf
Pros:

De mooie rustige locatie
De luxe kamers met dekbedden voor de koude nachten
De jongens van de bar die vrolijk en vakkundig lekkere cocktails maakten
Vriendelijke staff

Cons:

Alles was naar tevredenheid

2025-08-19 • via Nuitee
J
Jaroslaw • couple • be
8
2025-08-18 • via Nuitee
E
Emanuela • family_with_children • it
8
Pros:

Personale accogliente
Buono cibo del ristorante

Cons:

Bagno piccolo
La camera vista piantagione da the in realtà dava un otto con qualche pianta di the.

2025-08-17 • via Nuitee
H
Haroon • couple • fr
8
Agréable
Pros:

Emplacement en dehors de la ville et au milieu de la nature, c’était très bien. Le buffet était assez varié et le petit déjeuner aussi, un peu plus de fruits aurait mieux.

Cons:

L’insonorisation des chambres. On entend les toilettes des voisins, et le va et vient du couloir. Dommage !

2025-08-11 • via Nuitee
M
Marcos • extended_group • cy
10
2025-08-07 • via Nuitee
H
Hsherath • family with young children • lk
10
Exceptional
Pros:

Very friendly and cheerful staff. Seem to genuinely care and try to do their best.

2025-07-31 • via Nuitee
K
Kim • young couple • gb
10
Very friendly clean hotel good value
Pros:

Staff were all exceptionally professional, pleasant and attentive. Everywhere was very clean, despite the weather outside, the hotel had a warm homely feeling, nice cosy longe and bar areas.
Nice location just outside town , if weather better could have explored the forest and not too far to walk to Gregory lake approx 1km or so.

Cons:

Nothing

2025-07-21 • via Nuitee
A
Andrew • young couple • gb
10
Exceptional
2025-07-16 • via Nuitee