Veranda High Resort Chiang Mai - MGallery

Hotels
•
Accor
9 (105 reviews)
192 Moo 2 Banpong, A. Hangdong, Hang Dong, Chiang Mai, 50230 , Hang Dong , TH
66-62-398 6899

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Area shuttle (surcharge)
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Beautiful location
Loved the stay

Categories

Cleanliness
8.06
Standard quality for this hotel tier.
Service
9.03
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Location
9.07
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Room Quality
8.52
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
8.55
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
8.51
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Food and Beverage
8.56
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Overall Experience
8.53
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:40

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the on-site spa for a truly pampering experience during your stay.

Recreational Activities
Take advantage of the outdoor pool, sauna, and fitness center for a relaxing and enjoyable time. Complimentary shuttle service for shopping is also available.

Fine Dining and Entertainment
Enjoy dining at 2 restaurants, room service, poolside bar, and complimentary daily reception. With buffet breakfasts and 2 bars/lounges, your culinary desires will be well taken care of.

Pamper yourself with a visit to the spa, explore the recreational activities, savor fine dining options, and book your stay at Veranda High Resort Chiang Mai - MGallery for a memorable and relaxing getaway.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

9
Based on 105 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
H
hagit • family
10
Pros:

Beautiful beautiful. We loved it here

2025-06-29 • via Nuitee
A
allison
10
Pros:

Very pretty with a highlight of the pool. Lots of beautiful nature to enjoy.

2025-06-12 • via Nuitee
J
Jessica • partner
10
Pros:

Staff was amazing! Property is beautiful and quiet.

2025-06-01 • via Nuitee
B
Barnett
6
Pros:

I was really underwhelmed by the condition of the property. It’s

2025-05-28 • via Nuitee
C
christopher • partner
10
Pros:

I loved how calm and serene this property felt — it was like stepping into a peaceful escape from reality. The view of the temple reflected in the pool was absolutely breathtaking.

2025-04-26 • via Nuitee
M
MARY LUCY LAZAROUS • friends
6
Pros:

Overall good! No complains. But they can do much much better with their level of cleanliness… cleaning not detailed. They do not pay attention to details… my balcony table had shoe prints… generally it is clean but not a spick and span level of cleanliness. Can put in more effort. Other than that the property is loveable!

2025-03-03 • via Nuitee
N
Neil
8
The Details Let This Place Down
Pros:

Beautiful location. Peaceful surroundings. Poolside space is very limited.
Very limited options to eat outside the hotel within walking distance.
Quality of service in the restaurant was very inconsistent, enthusiasm of the friendly staff could not compensate for lack of training and poor service management. We sat one night with dirty plates for almost an hour.
Spacious rooms, but lacking some basic furniture like drawers / shelves for clothing, and towel rail.
No available shade / parasols for the balconies of south facing rooms on 2nd and 3rd floor.
Only bar available was part of restaurant, nowhere to have a relaxing drink away from diners. Restaurant wine very very expensive.

2025-02-20 • via Nuitee
R
Rando • partner
8
Pros:

A good quiet get away from the city in Chiang Mai. A little “dated” and could use some upgrading. Staff were great. Bed is huge and comfortable. Bathroom was structured in a way that was odd. Only one sink in fairly large bathroom was a negative. Some outlets not working.

2025-02-15 • via Nuitee
R
Raven
10
Pros:

As a solo traveler, I felt very safe at this hotel. The hotel staff were very polite and took great care of me as a guest. The food and the views were immaculate. Additionally, the complimentary activities and the free shuttle to the night bazaar was fantastic. My charger randomly broke in the middle of the night and the hotel staff charged my phone then walked with me to a local store to purchase a new one. I loved my stay.

2025-02-07 • via Nuitee
C
Cheryl
10
Pros:

Planned a relaxing get away to Chiang Mai. The property is a bit out of the way, but we found enough to eat between breakfast and dinner. The pool and views are amazing.

2024-11-23 • via Nuitee
K
Khoshal • partner
6
Pros:

The hotel is situated in a remarkably scenic location. The lush greenery and diverse flora and fauna create a picturesque ambiance. As the sun sets, the resort's beauty is further enhanced. The staff demonstrated exceptional helpfulness and kindness. However, opting for the half-board meal plan resulted in the presentation of the same menu every night, which could become monotonous. Consequently, I would not recommend the half-board option. Additionally, the hotel's appearance could benefit from refurbishment, as it currently exhibits signs of aging and wear, giving the impression of uncleanliness.

2024-11-21 • via Nuitee
F
Fatima
10
Pros:

Had a great stay and would definitely recommend this hotel

2024-09-04 • via Nuitee
C
Camilla • friends
10
Pros:

Great time and beautiful just far from things

2024-08-26 • via Nuitee
M
Michael • family
6
Pros:

The property is beautiful, and the hotel itself must have been also, but it has not aged well, and is in dear need of maintenance.
Everything is a little derelict, very humid and overall quite old. This makes for a rather disappointing experience.
Staff is very friendly and helpful, unfortunately it does not make up for the overall state of the property.
I would like however to stress that Muay Thai class with Pong was a lot of fun for the whole family. Overall the

2024-08-05 • via Nuitee
V
Verified traveler
10
Pros:

Beautiful natural setting in the mountains.

2024-07-27 • via Nuitee
P
Pui Shan Fiona • family
10
Pros:

The hotel is not in the city center where is located in a green land area. The room that I was staying is scenery pavilion with a large balcony with a large jacuzzi bathtub and a day bed on the side. It was really relaxing and comfy. The hotel staffs are nice and friendly, it was a very pleasant trip overall.

2024-07-07 • via Nuitee
S
Sushma • family_with_children
10
Pros:

Amazing place

2024-06-28 • via Nuitee
V
Verified traveler
10
Peaceful resort with lovely staff!
Pros:

Amazing stay. The grounds were beautiful. The staff and service were impeccable, and the restaurants serve great food. Definitely recommendswhen in Chiang Mai (despite the 30 min drive from airport/markets)

2024-05-14 • via Nuitee
D
Daniel
8
Pros:

They location was very calm and relaxing.
I would have rated it a 5 except I did not like the bathroom. It was open to the room unless you moved a wall around. You had to mive the whole wall every time uou wanted to use the bathroom. (Unless you like an exposed bathroom ).

2024-04-17 • via Nuitee
L
Lydia • partner
10
Pros:

Lovely place

2024-04-13 • via Nuitee