Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice location
Great pool
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
3.64
Multiple reviews highlight severe cleanliness issues including dirty rooms and bathrooms.
Service
8.11
Some guests mentioned positive interactions with staff but overall experiences varied.
Location
7.65
Nice location mentioned positively in reviews.
Room Quality
4.6
Reports of outdated bathrooms and flooding issues affected the overall room quality.
Amenities
6.63
Amenities like the pool received positive feedback, but other amenities like the ice machine were broken.
Value for Money
6.59
Rated as okay for the price but overall dissatisfaction noted.
Food and Beverage
5.64
No positive mentions about food services, and complaints about breakfast quality.
Overall Experience
5.11
Overall guest experiences were predominantly negative with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:27

Property Description

Luxurious Accommodations
Opal Hotel & Suites offers elegantly designed rooms with modern amenities such as flat-screen TVs, refrigerators, coffee makers, and microwaves. Select rooms even feature a cozy seating area with a sofa bed for added comfort.

Convenient Facilities
Guests can enjoy a refreshing swim in the pool or maintain their fitness routine at the on-site fitness centre. Business travelers will appreciate the well-equipped business centre, while everyone can benefit from the complimentary WiFi and convenient laundry facilities.

Nearby Attractions
Located just a short drive from popular attractions like Universal Orlando Resort and SeaWorld Orlando, Opal Hotel & Suites provides the perfect base for exploring the vibrant city of Orlando.

Book your stay at Opal Hotel & Suites now to experience a perfect blend of comfort, convenience, and luxury!

Important information:

Guests must be at least 21 years of age to check-in.

Please note the credit card used for booking must be presented at check-in. The name on the credit card used at check-in for room charges and/or incidentals must belong to a member of the traveling party. Third-party credit cards are not accepted.

On Saturday and Sunday you must be 21 to enter the pool area. between the hours of 11 am and 6 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 1178 reviews
Cleanliness: 3.64
Service: 8.11
Location: 7.65
Room Quality: 4.6
Amenities: 6.63
Value for Money: 6.59
Food and Beverage: 5.64
Overall Experience: 5.11
W
Williams • extended_group • us
3
We had a much better experience at the end of our trip than we had the entire time we were there because of all the issu
Pros:

We really enjoyed the pool and relaxing outside.

Cons:

We had to change rooms not even a few hours after being there because there were roaches all over the place and we didn’t trust putting out stuff down or even taking our shoes off. The worker we talked to was so rude and barley acknowledged the issues we were having including the fact that after acknowledging we had a service dog they still came banging on our room door at 8am just to tell us the property didn’t allow dogs. We had to go up to the front desk and say something because it wasn’t the first time they had banged on our door that morning.

2026-08-06 • via Nuitee
T
Tania • extended_group • us
1
No fue de mi agrado
Pros:

Pesimo

Cons:

La limpieza todo en general

2026-08-03 • via Nuitee
S
Sidney • solo_traveller • us
8
2026-07-21 • via Nuitee
C
Coomer • family_with_children • us
8
I liked the room size and the cleanliness but I didn’t like the event and the front should have told us it’s adult party
Pros:

The room was a very good size , and it was clean . Could use more blankets and towels.

Cons:

I was there with my family and we have 3 daughters between 10, 8, 7 years old . We wanted to go to the pool but they were having an event okay cool , our room was facing the pool and the party they had was not appropriate for my daughters they seen big butts twerking guys kissing on females butts and all . It was wild and lasted till 1015pm. I feel the front desk should have put us facing the street instead of the pool knowing we had kids .

2026-07-20 • via Nuitee
W
William • family_with_children • us
1
2026-07-18 • via Nuitee
M
Melissa • family_with_children • us
10
2026-07-17 • via Nuitee
E
E.j. • couple • us
3
I stayed here and honestly if it wasn’t for the staff being friendly I would’ve left the first night. The pool was dirty
Pros:

The location was good and the staff was friendly!

Cons:

The overall place was dirty with stuff all over the walls and looked run down. The “NEWLY” renovated room did not look the best. The bathroom door handle was broken there were holes in the wall by the shower. The bathtub faucet wash loose and leaked alll night long. The outlets were coming out of the wall. The lamps were rusty and and old looking. The toilet paper holder was broken to.

2026-07-16 • via Nuitee
N
Nick • couple • us
1
2026-07-14 • via Nuitee
C
Costa • solo_traveller • br
5
Cons:

O local não aparenta ser como as fotos , não tem horário de café da manhã.

2026-07-13 • via Nuitee
J
Janette • solo_traveller • us
2
2026-07-12 • via Nuitee
D
Dorris • solo_traveller • us
8
2026-07-11 • via Nuitee
M
Mariane • family_with_children • us
1
Pros:

They make me paid
More money when I arrived to the hotel

Cons:

The room was dirty bathroom door was broken, tub shower have a leak , the bed was broken, mattress was broken everything was bad

2026-07-10 • via Nuitee
Y
Yanes • family_with_children • us
7
2026-07-07 • via Nuitee
P
Patricia • couple • us
4
Water was running from other rooms I wasn’t comfortable so I’ll give it a 3
Cons:

The entrance area was welcoming

2026-07-07 • via Nuitee
A
agostina • family_with_children • ar
1
Espantoso, no saquen en este hotel!!
Pros:

Nada

Cons:

Espantoso, apena llegamos hacer el check-in, un olor a marihuana en la recepción , la habitación no se podía estar del olor a humedad y marihuana , no lo recomiendo para nada!!! Íbamos a quedarnos otra noche y nos fuimos!

2026-07-06 • via Nuitee
J
josefina • family_with_children • ar
1
NO LO RECOMIENDO MENOS PARA FAMILIAS
Pros:

Nada!

Cons:

Es pésimo
Ambiente muy malo
Instalaciones sucias
Ascensor no funciona

2026-07-06 • via Nuitee
J
jose • solo_traveller • us
4
Not great
Pros:

Nothing

Cons:

Room was bad not clean no breakfast shower was dirty they didn't clean after we were out

2026-07-06 • via Nuitee
N
Nidya • family_with_children • us
3
2026-07-05 • via Nuitee
A
Alex • family_with_children • us
4
Pra ficar ruim precisa melhorar muito
Pros:

Apenas da cama

Cons:

Muito sujo, banheira não estava lavada muito bem, no ralo parecia que tinha resto de coliforme fecais. No corredor do hotel estava com muito cheiro de cigarro e muito sujo. Alguns elevadores não estavam funcionando, as portas do apartamento estavam ruim pra acessar com o cartão, você tinha que ficar um bom tempo tentando acessar o quarto. Enfim, eles prometem café da manhã e quando fui procurar não tinha.

2026-07-05 • via Nuitee
A
Alexis • solo_traveller • us
10
Pros:

Great staff. Maintenance was fast when I had a problem with my TV remote.

Cons:

The elevator wasnt working.

2026-07-04 • via Nuitee