One Acapulco Costera

Hotels
•
Grupo Posadas - One Hotels
8.3 (288 reviews)
Avenida Costera Miguel Aleman 16 , Acapulco , mx

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Limited emergency exits

Categories

Cleanliness
8.09
Guests noted overall cleanliness but mentioned issues regarding the bathroom setup.
Service
9.06
Multiple reviews praised the staff's friendliness and service quality.
Location
9.1
The location is frequently mentioned as excellent, being close to the beach.
Room Quality
7.55
Several reviews highlighted the small size of the rooms, though they were functional.
Amenities
8.08
Some guests enjoyed the pool and breakfast but found the facilities could be improved.
Value for Money
8.04
Value perceived as reasonable by some, but concerns were raised about room sizes relative to price.
Food and Beverage
8.09
The breakfast was generally well-received, although some mentioned a need for variety.
Overall Experience
8.36
General sentiment indicates a positive stay, albeit with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:26

Property Description

Luxurious Stay in Acapulco's Golden Zone

Stylish Accommodations: Enjoy air-conditioned rooms with free WiFi, cable TV, and private bathrooms at Hotel One Acapulco Costera.

Convenient Location: Situated just steps away from the beach and close to Acapulco Bay, guests can easily explore the vibrant nightlife of the city center.

Relaxation and Convenience: Unwind by the outdoor pool or take a short drive to Acapulco International Airport. Free breakfast is included for a perfect start to your day.

Experience the best of Acapulco at Hotel One Acapulco Costera. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ACA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Guest Reviews

8.3
Based on 288 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
J
Juan Camilo • family_with_children • co
10
Pros:

Los lujos de la habitación y la cercanía con la playa.

Cons:

Que no tuvieran opciones de desayuno alternos para alguien que tenga alergias a los alimentos ofrecidos.

2026-06-17 • via Nuitee
P
PADILLA • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Las camas muy pequeñas, te dan agua en vaso o para q rellenes un cilindro y tienes q bajar q tomarla, la mayoría ponen botellas de agua en la habitación todo lo demás muy bien

2026-06-08 • via Nuitee
J
Javier Andrés • family_with_children • co
10
2026-06-01 • via Nuitee
F
Flor Itzel • couple • mx
9
2026-05-29 • via Nuitee
G
GABRIEL • couple • mx
8
Pros:

Los hotel one realmente son cómodos y de calidad

Cons:

El elevador no funcionaba bien, se tardaba.

2026-05-25 • via Nuitee
R
Ramon • couple • mx
9
Confortable
Pros:

The pool fantastic

Cons:

El elevador muy muy pequeño

2026-05-25 • via Nuitee
B
Beatriz • family_with_children • mx
5
FALTA DE ATENCION
Pros:

ME GUSTÓ QUE TIENEN HIELO Y AGUA ILIMITADO

Cons:

RENTE DOS HABITACIONES Y EN RECEPCION ME PREGUNTARON SI ERA NUESTRA PRINERA VEZ Y LES INDIQUE QUE LA SEGUNDA HABITACION SI ERA LA 1A VEZ Y NADIE LOS ACOMPAÑO A INTALARSE A EXPLICARLES COMO SE ENCIANDE EL AIRE ACONDICIONADO ES ALGO QUE PUEDE QUE USTEDES DEN POR HECHO PERO HAY PERSONAS QUE NO SABEN USARLO

2026-05-20 • via Nuitee
D
Diaz • family_with_children • us
10
2026-05-19 • via Nuitee
R
Rodriguez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Las habitaciones son muy pequeñas, el buffet sin buena presentación

2026-05-18 • via Nuitee
G
Graciela • family_with_children • mx
9
2026-05-14 • via Nuitee
M
Mejía • family_with_children • mx
7
practico
Pros:

ubicacion

Cons:

muy pequeñas las habitaciones

2026-05-14 • via Nuitee
A
Aurora Belen • family_with_children • mx
10
Satisfacción
2026-05-12 • via Nuitee
F
FlorEst • solo_traveller • mx
10
2026-05-11 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Excelencia
Pros:

La atención del personal

Cons:

Todo estuvo bien

2026-05-11 • via Nuitee
C
César • solo_traveller • mx
9
Confortable
Cons:

El desayuno estaba rico, pero se acabaron rápido algunos platillos y tardaron en reponerlos.

2026-05-08 • via Nuitee
S
Santos • solo_traveller • mx
9
Pros:

La comodidad y el desayuno

Cons:

Cierran temprano la alberca

2026-05-06 • via Nuitee
M
molina • solo_traveller • mx
10
Pros:

Todo excelente.

Cons:

No hay camas más grandes.

2026-05-02 • via Nuitee
A
Alejandra • extended_group • mx
9
Pros:

La atención del personal

Cons:

La habitación es muy pequeña

2026-04-28 • via Nuitee
G
gutierrez • couple • mx
4
Pues no me volvería a hospedar
Pros:

La cama y la limpieza

Cons:

Pedimos con desayuno incluído el cuál solo consta de huevo chilaquiles y pan con café, siendo q pueden poner más variedad de cosas por el mismo costo osea sin gastar tanto, y de la habitación se me hizo pequeña y el personal q nos atendió no se si por la hora q eran las 9 o ya es así el señor porq su ayuda y orientación fue de malas

2026-04-23 • via Nuitee
J
Jacqueline Berenice • solo_traveller • mx
8
Pros:

Personal muy atento

Cons:

Muy pequeña la habitación

2026-04-20 • via Nuitee