Crowne Plaza Milan - Malpensa Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (4152 reviews)
Via Ferrarin 7 , Case Nuove , it

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Excellent restaurant
Cons:
Misleading charges for amenities
Service issues with airport shuttle
Inconsistent communication about services

Categories

Cleanliness
7.85
Some concerns about the shower not working properly and inconsistent experiences with cleanliness in terms of amenities.
Service
8.35
Most interactions mentioned friendliness; however, significant issues with shuttle service were highlighted.
Location
8.85
Convenient location for airport access, well appreciated by most guests.
Room Quality
8.35
Rooms were described as clean and comfortable, with good furnishings and soundproofing.
Amenities
7.35
Confusion regarding shuttle service charges and some amenities were not well communicated.
Value for Money
7.85
While some guests appreciated the experience, others felt some charges were misleading considering room prices.
Food and Beverage
8.35
Restaurant food quality was noted as excellent, contributing positively to the experience.
Overall Experience
7.85
Good overall, but several operational issues impacted the overall satisfaction significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:24

Property Description

High-Tech Guest Rooms

Experience modern comfort in our high-tech guest rooms equipped with satellite TV and air conditioning. Unwind after a long day of travel in a cozy space designed for your relaxation.

Health and Fitness Centre

Indulge in luxury at our health and fitness centre featuring a sauna and Turkish bath. Keep up with your wellness routine while staying with us and rejuvenate your body and mind.

Convenient Amenities

Enjoy the convenience of free private parking, Mediterranean cuisine at our restaurant, and a late-night bar. With a large secure car park and shuttle service to/from Malpensa Airport, we ensure a stress-free stay for our guests.

Book your stay at Crowne Plaza Milan Malpensa Airport for a seamless travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4152 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.85
E
Ellen • couple • gb
8
2026-05-09 • via Nuitee
E
Elisa • solo_traveller • it
10
Una notte a Malpensa
Pros:

Molto bella la hall spaziosa e moderna
La stanza molto pulita

Cons:

Il bagno ho avuto difficoltà a regolare l
Acqua

2026-05-09 • via Nuitee
G
Giuseppe • solo_traveller • it
8
2026-05-09 • via Nuitee
P
Petr • couple • ru
10
2026-05-09 • via Nuitee
J
Jose Carlos • solo_traveller • br
10
Pros:

Superou minhas expectativas

Cons:

A porta do banheiro não fecha e um pequeno vazamento na ducha

2026-05-08 • via Nuitee
M
Marianna • couple • ua
9
2026-05-08 • via Nuitee
F
Frawley • couple • au
8
2026-05-08 • via Nuitee
I
Ilaria • solo_traveller • gb
7
2026-05-07 • via Nuitee
M
Marzi • solo_traveller • au
9
2026-05-07 • via Nuitee
M
Mark • couple • ie
8
Excellent hotel in a relaxed setting very close to Malpensa airport - nice food, nice bar, nice bed
Pros:

This is a great hotel for those stopping over for a night very near to Malpensa airport. It is set in a quiet area close enough for convenience to the airport terminal (by shuttle bus) but far enough away to create a more relaxed and uncrowded environment. The restaurant and bar are of a high standard for those seeking a few hours downtime in a hotel before catching a flight next day. A small fee applies for use of the hotel shuttle bus. An alternative to the hotel airport shuttle is to take the free shuttle bus between the terminals, getting off at the Case Nuove stop, and walking 10 minutes to the hotel.

Cons:

The shuttle bus to/from the airport terminal involves an extra charge. It is a very small fee but I would like to think that an "airport hotel" would provide a free shuttle service as part of the package.

2026-05-07 • via Nuitee
C
Cristina • couple • it
10
2026-05-06 • via Nuitee
B
beth • solo_traveller • us
9
Very nice
Pros:

Lovely, clean, excellent food. Good information.. we were here to sleep for next day plane

Cons:

Nothing

2026-05-06 • via Nuitee
J
JEAN CHRISTOPHE • solo_traveller • es
9
2026-05-06 • via Nuitee
G
Gianluca • solo_traveller • it
7
2026-05-06 • via Nuitee
R
Rayan • couple • sa
10
2026-05-05 • via Nuitee
M
MasterOfRome • solo_traveller • it
8
Ottimo hotel con servizi eccellenti
Pros:

Struttura e colazione eccezionale

Cons:

Lunga attesa estenuante per la navetta

2026-05-05 • via Nuitee
M
Matilda • solo_traveller • gb
8
2026-05-05 • via Nuitee
J
Jay • couple • us
9
2026-05-05 • via Nuitee
P
Pauliina • couple • fi
9
Perus hyvä lentokenttähotelli.
Pros:

Huone oli rauhallinen ja siisti.

2026-05-05 • via Nuitee
A
Ahmad • couple • sa
1
2026-05-04 • via Nuitee