Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area by IHG

Hotels
•
Holiday Inn Express
8.6 (693 reviews)
11 Portage Lane , Sherwood Park , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Hot water issues
Elevator availability
Barking dogs

Categories

Cleanliness
8.24
Guests frequently noted clean rooms, but there were complaints about hot water issues.
Service
9.01
Exceptional service from staff, particularly Manish, who received multiple compliments.
Location
8.85
Convenient location mentioned multiple times, making it easy for guests to find.
Room Quality
8.5
Guests appreciated the spacious and clean rooms; however, some issues with room assignments were noted.
Amenities
8.43
Amenities are generally satisfactory, though some reported a lack of elevators and tub issues.
Value for Money
8.59
Many guests felt the price paid was a good value considering the overall experience.
Food and Beverage
8.54
Breakfast received positive remarks, contributing to the overall satisfaction.
Overall Experience
8.61
Overall experience was praised, with repeat visits promised by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Convenient Location
Located just a short drive from downtown Edmonton and the Rexall Place Arena, Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area offers easy access to city attractions.

Relaxation and Connectivity
Unwind in the indoor hot tub or stay connected with complimentary WiFi in all areas of the hotel. Each room comes equipped with a flat-screen TV, pay-per-view channels, refrigerator, and coffee maker for your convenience.

Great Amenities
Start your day with a delicious continental breakfast, take advantage of the 24-hour front desk, and make use of the on-site business center. Explore nearby attractions like the Broadmoor Public Golf Course and Festival Place Entertainment Venue.

Book your stay now at Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 693 reviews
Cleanliness: 8.24
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
A
Alison • family_with_children • ca
9
2026-05-22 • via Nuitee
P
Peggy • solo_traveller • ca
10
Pros:

Staff room breakfast

Cons:

No pool

2026-05-21 • via Nuitee
D
Darren • couple • ca
8
We were comfortable and we slept well in our room
Pros:

The breakfast was very good. The staff in the breakfast room were very friendly. The shower heads were excellent.

Cons:

Our door didn't close properly. Even when we heard a click, we still had to give it an extra push or pull to have it fully closed. One of our dresser drawers didn't close properly. It kept slowly creeping fully open. Would have liked to have tv programs listed on a guide on the tv.

2026-05-19 • via Nuitee
A
Astrocat • solo_traveller • ca
10
Pros:

Friendly staff. Thanks for all your help especially Vish.

2026-05-19 • via Nuitee
Z
Zhi • family_with_children • ca
10
Convenient location for a comfy stay outside Edmonton
Pros:

The location is convenient, close to the event centre and shopping areas. The hotel is well maintained and the complimentary breakfast is good.

Cons:

nothing

2026-05-19 • via Nuitee
J
Jo-Anne • solo_traveller • ca
10
It was great
2026-05-14 • via Nuitee
M
Merv • solo_traveller • ca
1
I couldn't stay because there was room for me even though I had a reservation.
Cons:

I booked with that hotel specifically because I was bringing a pet. I called ahead to let them know I was bringing my dog and I was told they would have a room available. When I arrived, there was no room for me. It was end of a long day. I'm extremely unhappy and will not be staying in that hotel again.

2026-05-12 • via Nuitee
V
VandenBrink • solo_traveller • ca
7
Clean comfortable room
Pros:

Large clean room

Cons:

Pricy for what you got and things in disrepair

2026-05-04 • via Nuitee
S
sundarage • couple • ca
10
2026-05-02 • via Nuitee
N
Nicole • couple • ca
10
I was fleeing domestic violence and I felt the staff were helpful and made me feel safe and my puppies as well were safe
Pros:

Everyone was friendly and I felt safe there

Cons:

It was icing could have been shovelled better

2026-04-27 • via Nuitee
P
Pamela • couple • ca
8
Pros:

We like this hotel because it has a jacuzzi tub

2026-04-25 • via Nuitee
T
Tracey • couple • ca
10
Pros:

Very comfortable and affordable. Breakfast was a nice touch too.

2026-04-24 • via Nuitee
K
Katherine • family_with_children • ca
10
Great for sleep
Pros:

The breakfast was well maintained and many things.

2026-04-23 • via Nuitee
K
Kashif • couple • ca
10
2026-04-18 • via Nuitee
K
Kashif • couple • ca
10
2026-04-18 • via Nuitee
H
Holubiev • couple • ca
7
2026-04-09 • via Nuitee
T
TERESA • solo_traveller • ca
7
2026-04-04 • via Nuitee
M
Micki • family_with_children • ca
3
They need to update their hotel on booking.com because there was NO pool like booking.com stated
Cons:

When youre paying a lot of money for one night...youd at least expect a clean room.
My shower had hair in three different spots. Not one, not two BUT three. On hair was in the tub. One hair was on the shampoo bottle. The last hair was just above the shampoo bottle. I was told I got points to make up for this but did not receive them. I was told the manager would call me on Monday and it is now Thursday.

2026-04-02 • via Nuitee
E
Edith • couple • ca
10
It was good.
Cons:

The outlets on the bed and beside the bed, if you turn off the lights, the power to those go off - you should have signs saying that.

2026-03-24 • via Nuitee
A
Abram • couple • ca
10
2026-03-22 • via Nuitee