Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area by IHG

Hotels
Holiday Inn Express
8.6 (720 reviews)
11 Portage Lane , Sherwood Park , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Hot water issues
Elevator availability
Barking dogs

Categories

Cleanliness
8.24
Guests frequently noted clean rooms, but there were complaints about hot water issues.
Service
9.01
Exceptional service from staff, particularly Manish, who received multiple compliments.
Location
8.85
Convenient location mentioned multiple times, making it easy for guests to find.
Room Quality
8.5
Guests appreciated the spacious and clean rooms; however, some issues with room assignments were noted.
Amenities
8.43
Amenities are generally satisfactory, though some reported a lack of elevators and tub issues.
Value for Money
8.59
Many guests felt the price paid was a good value considering the overall experience.
Food and Beverage
8.54
Breakfast received positive remarks, contributing to the overall satisfaction.
Overall Experience
8.61
Overall experience was praised, with repeat visits promised by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Convenient Location
Located just a short drive from downtown Edmonton and the Rexall Place Arena, Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area offers easy access to city attractions.

Relaxation and Connectivity
Unwind in the indoor hot tub or stay connected with complimentary WiFi in all areas of the hotel. Each room comes equipped with a flat-screen TV, pay-per-view channels, refrigerator, and coffee maker for your convenience.

Great Amenities
Start your day with a delicious continental breakfast, take advantage of the 24-hour front desk, and make use of the on-site business center. Explore nearby attractions like the Broadmoor Public Golf Course and Festival Place Entertainment Venue.

Book your stay now at Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 720 reviews
Cleanliness: 8.24
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
M
Melody family_with_children ca
10
Pros:

Breakfast was great, staff were very accommodating

2026-07-18 via Nuitee
J
J49ETbrigittes Friends getaway
10
Great staff, great room, very comfortable.
Pros:

Epic time, epic staff, especially Ash in the kitchen/janitorial. Had a great stay.

2026-07-15 via Tripadvisor
7
755oasisg Friends getaway
10
Ash was very kind and helpful
Pros:

Ash was great! Super helpful and kind

2026-07-15 via Tripadvisor
3
397coltonk Business
10
Great experience
Pros:

Ash cooked a great breakfast. Best hotel breakfast you could ask for.

2026-07-15 via Tripadvisor
Y
yihdegaz Friends getaway
10
Break fast
Pros:

Ash very good job l like the service thank you very much

2026-07-14 via Tripadvisor
4
42rimpalp Family
10
Very good places
Pros:

It’s amazing place and food. Ash was very helpful person.

2026-07-14 via Tripadvisor
M
Maps09578747870 Family
10
My staying was amazingly
Pros:

It’s amazing place for food and cleanliness also staff was very helpful, location I was easy to find, room was very spaced. Ash was very nice, helpful and friendly .

2026-07-14 via Tripadvisor
S
Sandra family_with_children ca
10
Pros:

The service, room and breakfast all were perfect

Cons:

N/A

2026-07-14 via Nuitee
C
Chantal solo_traveller ca
9
Pros:

The jacuzzi in the room, clean, had dishes, cutlery, glasses, free breakfast

Cons:

The price

2026-07-12 via Nuitee
M
Murray couple ca
8
2026-07-08 via Nuitee
J
justinvO3873KF Business Louisville, Kentucky
8
I stay here all the time and it great
Pros:

Very clean rooms.
Great breakfast

2026-07-07 via Tripadvisor
V
Valentyna family_with_children ca
9
2026-07-07 via Nuitee
D
Dayo solo_traveller ca
10
Pros:

The employees are great and very helpful.

Cons:

Nothing

2026-07-07 via Nuitee
K
Kim couple ca
10
Absolutely amazing!!! Highly Recommend!!! Wonderful hotel for the price point!!
Pros:

The hotel was amazing. The staff were very friendly, the hotel was clean, the breakfast was amazing and the beds were comfy!!! Great Stay would highly recommend.

Cons:

We did not care for the potatoes at breakfast (but the rest was delicious). The vending machines were a little overpriced, but that is not on the hotel at all.

2026-07-06 via Nuitee
V
Voyager02660891402 Family
10
Very nice
Pros:

Ash was very friendly and the place was nice.

2026-07-04 via Tripadvisor
A
albertjO5062NG Business
10
Break fast Ash
Pros:

Ash made our breakfast experience absolutely amazing! He was friendly, welcoming, and provided outstanding service from start to finish. He made sure everything was perfect and always had a smile on his face. His positive attitude and attention to detail really stood out. The food was great, but Ash’s excellent customer service made the experience even better. He truly went above and beyond. Thank you, Ash, for making our morning so enjoyable we’ll definitely be back!

2026-06-30 via Tripadvisor
9
987akhils Business
10
Stay
Pros:

Had a good stay here. Enjoyed the breakfast. Ash helped us at the breakfast table.
Campbell helped us at the front desk.

2026-06-30 via Tripadvisor
8
892bhupinders Business
10
Ash’s Warm Hospitality Stood Out
Pros:

We had a great stay! The rooms were clean, comfortable, and well maintained. The highlight of our experience was Ash at the breakfast area. He was incredibly friendly, attentive, and genuinely passionate about his work. As a vegetarian, I found it difficult to enjoy breakfast with meat being served. I mentioned this to Ash, and without any hesitation, he prepared my breakfast separately. His kindness and willingness to go the extra mile made me feel truly cared for. Thank you, Ash, for making our stay even more memorable!

2026-06-30 via Tripadvisor
P
Passenger686796 Business
10
Exceptional Service and a Wonderful Stay! ⭐⭐⭐⭐⭐
Pros:

I had a wonderful stay at this hotel. From the moment I checked in, the service was exceptional. Campbell made the check in process smooth and welcoming, setting the tone for a great experience.

A special thank you to Ash, who was incredibly kind, helpful, and always willing to assist. The cafeteria staff were friendly and attentive, room service was prompt and excellent, and the cleanliness of the hotel was outstanding throughout my stay.

Overall, a fantastic experience. I would definitely stay here again and highly recommend it to anyone visiting the area.

2026-06-29 via Tripadvisor
K
kenhB4994DH Family
2
Weekend stay
Pros:

Ash did an amazing keeping everyone fed with a great breakfast. He even took time to cook my family crispy bacon

2026-06-29 via Tripadvisor