Holiday Inn Express Airport East by IHG

Hotels
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Holiday Inn Express
7.8 (390 reviews)
200 North 2100 West , Salt Lake City , us
+1 801-741-1500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Hidden charges
Maintenance problems

Categories

Cleanliness
6.88
Several reviews noted cleanliness issues, particularly regarding the property being under maintenance and housekeeping entering rooms at odd times.
Service
8.85
The staff was described as extremely professional and friendly in multiple reviews.
Location
8.89
Location was praised for being close to the airport, contributing to a positive overall experience.
Room Quality
7.84
Rooms were generally positive, described as comfortable, but some noted noise issues from outside.
Amenities
7.37
Amenities received mixed feedback; the pool was nice, but some facilities were under maintenance or not in proper order.
Value for Money
6.33
Guests mentioned hidden charges and additional fees, making the cost seem less justifiable.
Food and Beverage
8.38
Breakfast options were overall rated positively, but some mentioned limited choices.
Overall Experience
7.85
Guests had a generally favorable experience, despite some notable issues with the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:18

Property Description

Spacious Rooms and Convenient Amenities
Featuring spacious rooms and thoughtful amenities, Holiday Inn Express Salt Lake City-Airport offers a comfortable stay for guests. Enjoy a complimentary hot breakfast to start your day right, and take advantage of in-room coffeemakers and a fitness center.

Convenient Location and Shuttle Service
Located a short distance from Salt Lake City International Airport, guests can enjoy the convenience of a free shuttle service running from 06:00 to 23:00. Explore popular attractions nearby such as the Salt Lake City Convention Center, Hogle Zoo, and Children's Museum of Utah with ease.

Relaxation and Recreation
Unwind by the indoor pool or pick up souvenirs from the hotel's gift shop. Whether you're here for leisure or business, Holiday Inn Express Salt Lake City-Airport offers a perfect blend of relaxation and recreation.

Book your stay now and experience the comfort and convenience firsthand at Holiday Inn Express Salt Lake City-Airport!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 390 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.33
Food and Beverage: 8.38
Overall Experience: 7.85
E
Emily • couple • us
9
It was fantastic, but needs more comfort.
Pros:

The variety of choices in your cute little lobby store. You actually had things that most places don’t.

Cons:

The bed. It was so hard and while flying to my destination, my back hurt all day. Very uncomfortable.

2026-08-12 • via Nuitee
M
Morrison • couple • us
9
2026-08-11 • via Nuitee
T
Tolsma • solo_traveller • us
1
Cons:

No hot water. The reason we got a hitel room was to be able to take a hot shower and relax before heading back home.

2026-08-11 • via Nuitee
R
Robison • family_with_children • us
3
Would probably not stay there again.
Pros:

It was hot.

Cons:

There was no hot water. Not enough clean towels. There was a gross smell in the hotel. There was chunks of food in the elevator that was there the entire stay, and the floors and walls in elevator looked as if they had never seen a cleaning rag, nasty.

2026-08-08 • via Nuitee
T
Tim • solo_traveller • us
10
2026-08-05 • via Nuitee
J
John • solo_traveller • us
10
2026-08-04 • via Nuitee
K
Kelsey • family_with_children • us
7
Clean and comfy, but facilities left a lot to be desired
Pros:

Our room was clean, beds were comfy, and staff was friendly.

Cons:

Construction was happening in the hotel, breakfast was not always stocked and juice machine was broken, and I specifically picked a hotel with a pool for my kids, but staff closed the pool on our second day there saying it needed maintenance. However, no "maintenance needed" or "closed" sign was ever put up and we felt like they just didnt want kids playing in the pool. The hot tub needs major work (looked dirty and worn down, was cold on our first day, and jets never worked).

2026-06-30 • via Nuitee
D
Debbie • couple • us
10
Wonderful and delightful. Have referred the place to others
Pros:

The rooms were clean nice size and affordable. They had a shuttle service from the airport.

Cons:

It was under construction but didn’t mind that either.

2026-06-29 • via Nuitee
B
Barker • solo_traveller • us
7
Pros:

The hotel was experiencing some construction.
The staff was nice and helpful.

2026-06-22 • via Nuitee
R
Ruth • solo_traveller • gb
10
2026-06-22 • via Nuitee
B
Brittany • family_with_children • us
8
Pros:

Hotel was clean even while going through some remodeling and construction. Rooms were clean and air conditioning worked great. Bathrooms had plenty of amenities for my family of 4.

Cons:

Breakfast was ok. Because the kitchen was under remodeling, everything was geared more towards cold cereal, muffins, and some fruit, so if you were wanting a hot breakfast...which we did, we had to go out instead.

2026-06-14 • via Nuitee
Y
Yang • family_with_children • us
6
Pros:

Breakfast was decent. But there’s no restaurant around for dinner. The hotel was remodeled from an old hotel.

Cons:

Some of the things are old and rusty.

2026-06-14 • via Nuitee
H
Hana • family_with_children • us
8
Employees were friendly
Pros:

Newly renovated

Cons:

Neighborhood so so

2026-05-30 • via Nuitee
W
William • couple • us
7
I picked this Hotel because of the convenience to the airport.
Pros:

The Hotel is 7 minutes from the airport.

Cons:

The Hotel is in the process of renovating the dining area.

2026-05-17 • via Nuitee
M
Melanie • family_with_children • us
1
Pros:

N/a

Cons:

Would have been nice to know ahead of time that the pool was closed that was one of our main purposes of reserving the hotel. The front desk clerk told us we would cancel and she would give us a refund due to this inconvenience. However, they never processed the refund. I disputed it and lost the dispute so I have to pay for the hotel that we never stayed at plus pay for the hotel that we did stay at. The front desk clerk lied about the refund. She said my confirmation was my email that I had received. However, the email did not show an amount which I didn’t think too much about in the moment.

2026-05-14 • via Nuitee
Y
Yun-Ting • couple • tw
8
2026-05-09 • via Nuitee
M
Mathew • solo_traveller • in
5
Decent, but not upto the expectations
Pros:

Location is good, but no good options for breakfast

Cons:

Smell in the Bathroom, of a poor Exhaust system (bacterial smell, which was lingering in my nose for all the days of my stay), Need to clean up the duct

2026-05-08 • via Nuitee
R
Ray • couple • us
7
Could have been better!
Pros:

The room had every we needed but was very basic

Cons:

I didn’t like the fact that we were not told that the hotel was under renovation, and we could experience dusty conditions.

2026-05-06 • via Nuitee
A
Al • solo_traveller • us
9
2026-05-04 • via Nuitee
S
Shawn • family_with_children • us
7
Would Stay again.
Pros:

Convince from airport.

Cons:

To far to walk anywhere! And the pool wasn’t open.

2026-05-04 • via Nuitee