InterContinental Boston by IHG

Hotels
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InterContinental Hotels & Resorts
9.2 (1453 reviews)
510 Atlantic Avenue , Boston , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleanliness
Limited breakfast variety

Categories

Cleanliness
8.6
Clean but some reports of dust and hair in rooms.
Service
10
Exceptional service with responsive and helpful staff.
Location
10
Perfect location for exploring the city.
Room Quality
9.1
Rooms are clean, comfortable, and quiet.
Amenities
8.6
Lack of some amenities like vending machines and a hot tub.
Value for Money
8.6
Prices for room service and some amenities are high.
Food and Beverage
9.1
Good quality food but limited breakfast variety.
Overall Experience
9.6
Overall very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Luxurious Accommodations with Spectacular Views
Experience modern guest rooms at InterContinental Boston with floor-to-ceiling windows and earthy colors. Enjoy amenities like a 55" flat-screen TV, coffee maker, and free WiFi for IHG Reward members.

Diverse Dining Options
Indulge in French cuisine at Miel, organic rums at RumBa, a variety of vodkas at Vodkaba, and a unique sushi-tequila pairing at Sushi-Teq. The Club Lounge offers a delightful culinary experience throughout the day.

Relaxation and Wellness
Unwind at the on-site spa and fitness center with steam rooms, open daily. Take advantage of the spa treatments starting at 9:00 hours.

Book your stay at InterContinental Boston, just steps away from Boston's iconic landmarks and vibrant attractions.

Important information:

Please note, if the rate with Breakfast is chosen, it will be for up to 2 adults sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9.2
Based on 1453 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
N
Niggli • solo_traveller • be
6
2026-03-07 • via Nuitee
R
Rob • couple • gb
10
Very relaxing will be coming back when it’s warmer 😎
Pros:

Pretty much everything especially the comfy bed

Cons:

Nothing

2026-03-07 • via Nuitee
P
Pedro • solo_traveller • us
10
2026-03-04 • via Nuitee
O
Ouardi • family_with_children • us
10
I love it just recommend
Pros:

Everything is perfect location the staff the food the service at parking with valet parking staff

Cons:

Everything is perfect I can’t complain

2026-03-02 • via Nuitee
K
Kim • extended_group • us
10
Pros:

Room was clean and comfortable
Pleasant staff
Location great for exploring Seaport

Cons:

Nothing

2026-03-01 • via Nuitee
B
Brockett • family_with_children • us
9
Pros:

The room was great. Great bathroom, large tub and comfy bed

Cons:

No issues.

2026-02-24 • via Nuitee
J
Joseph • couple • us
10
Great Hotel in an even Better Location.
Pros:

Location and modern amenities.

Cons:

The small inconvenience of the hot water not reaching the desirable temperature for several minutes.

2026-02-23 • via Nuitee
M
Mária • solo_traveller • sk
10
Pros:

Прекрасный отель и замечательный персонал.
Сотрудники были очень внимательны, всегда готовы помочь и отвечали на любые вопросы. Пребывание было максимально комфортным, номер чистый и уютный, атмосфера спокойная и приятная. Остались только самые положительные впечатления. С удовольствием остановлюсь здесь снова 🫶🫶🫶

2026-02-23 • via Nuitee
T
tucker • family_with_children • us
7
Pros:

The beds, the shower, the reservationist and front desk personnel.

Cons:

The pool needs to be warmer.Maybe a time designated out for adult usage.
The cocktails were expensive! But the one I had was tasty.

2026-02-23 • via Nuitee
J
john • family_with_children • us
9
Pros:

Staff and service

2026-02-22 • via Nuitee
C
Callum • couple • ie
5
2026-02-14 • via Nuitee
M
Marina • solo_traveller • de
7
Pros:

the location and the spacious rooms. Also the fact that I have been offered a better room during the check in.

Cons:

I asked for an invoice and I have never received one because they mentioned that booking com should issue one. Booking com said that the property should issue the invoice. Very confusing and frustrating. Nothing heard so far...

2026-02-12 • via Nuitee
P
Paolo • family_with_children • ch
7
Pros:

Camere di ampie dimensioni

Cons:

Le nostre camere erano dirimpetto alla stazione dei pompieri, lascio immaginare il concerto di sirene a tutte le ore del giorno e della tarda serata. Comprendo che non è colpa dell'hotel, ma direi nemmeno dei clienti che si aspettano una certa quiete quando prenotano un albergo di questo livello. Entrambe le camere al nostro arrivo presentavano problemi idraulici. Non funzionava il soffione della doccia in una e non scaricava il WC nell'altra. I problemi sono rimasti, ma l'albergo su nostra sollecitazione è intervenuto prontamente per cercare di risolvere e in un caso ha proposto la sostituzione della camera (non accettata in quanto erano due camere attigue). D'altronde le aspettative sono in linea con le stelle e le tariffe proposte e anche la direzione dell'albergo credo ne sia consapevole.

2026-02-12 • via Nuitee
A
Alexandra • couple • nl
10
2026-01-29 • via Nuitee
R
Rouzios • family_with_children • gr
10
2026-01-27 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-26 • via Nuitee
T
Touba • family_with_children • us
9
2026-01-26 • via Nuitee
D
Dan • solo_traveller • us
7
Great little getaway in the heart of Boston
Pros:

Unbelievable location right on Boston Harbor. It’s got a great gym and fantastic restaurants too.

Cons:

It felt a little too corporate to truly be a relaxing stay. I felt like I should be a business executive or something. I expected the pool to be heated too

2026-01-25 • via Nuitee
S
Sally • family_with_children • gb
9
Beautiful luxury in perfect location but beware hefty nightly deposit!
Pros:

Excellent location.

Very luxurious, everything you needed.

Regardless of my negatives I would highly recommend it.

Cons:

Booked a twin room but got a large double, as it was so nice we didn't complain but was disappointing.

My biggest complaint was that I was charged $450 dollars ($150 per night deposit on arrival). Literally no warning of this on booking.com. The staff member asked for my card for the system but did not explain that this money was to be deducted. When I got to my room I realised the money had been taken so complained later. I was told it was normal and the amount reflected the standard of hotel we were staying in and I felt treated as if I was being stupid. In the UK it is not normal to deduct an actual amount, normally they just take the card number so they can deduct an amount if they need to so it was a shock that this amount was deducted from my account. To make matters worse, it took over two weeks to be refunded after our stay. The hotel naturally blamed the bank but it was not helped that it was taken without my consent in the first place.

2026-01-25 • via Nuitee
N
nadadoraballena • Family • Tallahassee, Florida
10
Six Star Front Desk Service — Intercontinental Hotel Boston
Pros:

Front Desk Manager Esteban Castaneda shined as he instrumentally helped transform our family birthday trip into a celebration. It’s the details that count, and Mr. Castaneda understands this. Kudos and thanks to him for his gracious generosity of spirit, intelligent professionalism, recommendations, knowledge of Boston and Cambridge, and kindness.

2026-01-23 • via Tripadvisor