InterContinental Boston by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (1453 reviews)
510 Atlantic Avenue , Boston , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleanliness
Limited breakfast variety

Categories

Cleanliness
8.6
Clean but some reports of dust and hair in rooms.
Service
10
Exceptional service with responsive and helpful staff.
Location
10
Perfect location for exploring the city.
Room Quality
9.1
Rooms are clean, comfortable, and quiet.
Amenities
8.6
Lack of some amenities like vending machines and a hot tub.
Value for Money
8.6
Prices for room service and some amenities are high.
Food and Beverage
9.1
Good quality food but limited breakfast variety.
Overall Experience
9.6
Overall very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Luxurious Accommodations with Spectacular Views
Experience modern guest rooms at InterContinental Boston with floor-to-ceiling windows and earthy colors. Enjoy amenities like a 55" flat-screen TV, coffee maker, and free WiFi for IHG Reward members.

Diverse Dining Options
Indulge in French cuisine at Miel, organic rums at RumBa, a variety of vodkas at Vodkaba, and a unique sushi-tequila pairing at Sushi-Teq. The Club Lounge offers a delightful culinary experience throughout the day.

Relaxation and Wellness
Unwind at the on-site spa and fitness center with steam rooms, open daily. Take advantage of the spa treatments starting at 9:00 hours.

Book your stay at InterContinental Boston, just steps away from Boston's iconic landmarks and vibrant attractions.

Important information:

Please note, if the rate with Breakfast is chosen, it will be for up to 2 adults sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9.2
Based on 1453 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
F
Fabrizia • family_with_children • br
10
Serviço de excelência
Pros:

O atendimento é o ponto alto do hotel.
Inilta é destaque absoluto no hotel.
Resolutiva, gentil e habilidosa!

A infra é melhor do que as fotos revelam, a limpeza é impecável e a locação: perfeita!

Voltarei a Biston 100 vezes e ficarei 101 vez com eles!

2026-03-21 • via Nuitee
S
scottacat • Couples • Oakland, California
10
We didn't want to leave!
Pros:

We were very impressed with every aspect of this well run, comfortable hotel right in the heart of Boston. Our room was enormous; the bed was terrific as were the views looking out into the harbor. Staff went above and beyond to make us feel welcome; kudos to the excellent concierge as well. Breakfast was delicious. One of the best of this brand we've stayed at and we hope to visit again! It was a great stay. We didn't want to leave!

2026-03-17 • via Tripadvisor
G
GoPlaces52938828585 • Couples
6
Very disappointed
Pros:

Me and my wife were celebrating our 40th Anniversary. She always wanted to visit Boston so she booked the hotel. I was not impressed with your hotel. The only thing that we liked was your hotel was the concierge service, they were awesome.

2026-03-15 • via Tripadvisor
D
Donna • solo_traveller • us
10
2026-03-15 • via Nuitee
I
ildikok305 • Solo travel
10
Best Intercontinental!
Pros:

Amazing experience at Intercontinental Boston, can’t wait to come back. Location is just perfect right by the water and outstanding customer service by Lili, Inilta and Krish. Checked in early for my special birthday with amazing room facing the water and delicious little treat for me. When I had an issue with noisy big dog barking at night they took care of it right away. Close to south station with shuttle bus to Logan. Gym, steam room is amazing. Loved my stay and can’t wait to return.

2026-03-14 • via Tripadvisor
P
paulsZ6751UK • Business
10
Home Run Recent Stay
Pros:

Dear Mr. Rice. I'd like to pass along some feedback from a recent stay this week.
We received excellent hospitality from one of your star employees. Inilta. She went above and beyond with our check in, during our stay and as we checked out. As a seasoned business traveler, this means a great deal and is factored into where we stay on our work trips. Please keep up the good work. Paul Schultz

2026-03-13 • via Tripadvisor
W
warewwithall • Family
2
Bad. Bad. Bad. And Awful too!
Pros:

Every single thing that could go wrong during an overnight stay went wrong and then some! Checked in at 1:00 expecting to have a nice leisurely lunch at the hotel's restaurant. Nope. No food at the hotel from 10 a.m. to 4:00. Whaaaaat?!? 424 rooms and nothing offered - not even room service. More importantly - the room! Very very dated. Sliding window over the bed exposing the bathroom. You can close the window but, if you need to have the nightlight on it keeps the bedroom bright as all get out. No promised water bottles in room. One washcloth. One hand towel. No robes. Finally called housekeeping and Victor was nice enough to bring us everything we needed INCLUDING coffee for the in room Kurig. Ordered room service and all food was inedible. Coffee machine is plugged into a low shelf below tv which you can BARELY see to put water in. Set it up for early morning departure and it was broken. Tried and tried. Had to call concierge (no room servicer until 7 on Saturday!!!) and they were kind enough to bring us two hot coffees. So! i Bad room. Bad food. Bad policy regarding in house restaurant. Bad hours for room service. All in all a terrible terrible stay. Will never ever return.

2026-03-10 • via Tripadvisor
P
Paolo • couple • ch
7
2026-03-09 • via Nuitee
T
Toshihiko • solo_traveller • th
7
2026-03-09 • via Nuitee
Q
quincyn2026 • Solo travel
10
Zach from the Front Desk reminded me why I am an IHG enthusiast
Pros:

Well earned Best Boston Hotel designation. They represent the reason why I pick IHG as the hotel chain I choose consistently. But BEYOND everything, I CANNOT not mention Zach, from the front desk who amazed me beyond belief. I am a local to the area and sometimes rent rooms when I need space to work on specific cumbersome administrative projects that take time and concentration. I checked in two days prior but did not return until today. NOT ONLY did Zach remember me when I stopped by the front desk, but despite, I am sure, having checked anywhere from a dozen to a hundred guests (busiest hotel in the city), he remembered me AND my room number! I have been around hotels from zero to 5 stars across the entire world and a friendly staff remembering which room I am in DAYS after they checked me in had NEVER happened. I now understand why the rest of the world knows that this facility is within the top 30 on Earth. I could not recommend it enough if I tried.

2026-03-08 • via Tripadvisor
R
Rob • couple • gb
10
Very relaxing will be coming back when it’s warmer 😎
Pros:

Pretty much everything especially the comfy bed

Cons:

Nothing

2026-03-07 • via Nuitee
N
Niggli • solo_traveller • be
6
2026-03-07 • via Nuitee
P
Pedro • solo_traveller • us
10
2026-03-04 • via Nuitee
O
Ouardi • family_with_children • us
10
I love it just recommend
Pros:

Everything is perfect location the staff the food the service at parking with valet parking staff

Cons:

Everything is perfect I can’t complain

2026-03-02 • via Nuitee
K
Kim • extended_group • us
10
Pros:

Room was clean and comfortable
Pleasant staff
Location great for exploring Seaport

Cons:

Nothing

2026-03-01 • via Nuitee
B
Brockett • family_with_children • us
9
Pros:

The room was great. Great bathroom, large tub and comfy bed

Cons:

No issues.

2026-02-24 • via Nuitee
T
tucker • family_with_children • us
7
Pros:

The beds, the shower, the reservationist and front desk personnel.

Cons:

The pool needs to be warmer.Maybe a time designated out for adult usage.
The cocktails were expensive! But the one I had was tasty.

2026-02-23 • via Nuitee
M
Mária • solo_traveller • sk
10
Pros:

Прекрасный отель и замечательный персонал.
Сотрудники были очень внимательны, всегда готовы помочь и отвечали на любые вопросы. Пребывание было максимально комфортным, номер чистый и уютный, атмосфера спокойная и приятная. Остались только самые положительные впечатления. С удовольствием остановлюсь здесь снова 🫶🫶🫶

2026-02-23 • via Nuitee
J
Joseph • couple • us
10
Great Hotel in an even Better Location.
Pros:

Location and modern amenities.

Cons:

The small inconvenience of the hot water not reaching the desirable temperature for several minutes.

2026-02-23 • via Nuitee
J
john • family_with_children • us
9
Pros:

Staff and service

2026-02-22 • via Nuitee