InterContinental Boston by IHG

Hotels
InterContinental Hotels & Resorts
9.2 (1453 reviews)
510 Atlantic Avenue , Boston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleanliness
Limited breakfast variety

Categories

Cleanliness
8.6
Clean but some reports of dust and hair in rooms.
Service
10
Exceptional service with responsive and helpful staff.
Location
10
Perfect location for exploring the city.
Room Quality
9.1
Rooms are clean, comfortable, and quiet.
Amenities
8.6
Lack of some amenities like vending machines and a hot tub.
Value for Money
8.6
Prices for room service and some amenities are high.
Food and Beverage
9.1
Good quality food but limited breakfast variety.
Overall Experience
9.6
Overall very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Luxurious Accommodations with Spectacular Views
Experience modern guest rooms at InterContinental Boston with floor-to-ceiling windows and earthy colors. Enjoy amenities like a 55" flat-screen TV, coffee maker, and free WiFi for IHG Reward members.

Diverse Dining Options
Indulge in French cuisine at Miel, organic rums at RumBa, a variety of vodkas at Vodkaba, and a unique sushi-tequila pairing at Sushi-Teq. The Club Lounge offers a delightful culinary experience throughout the day.

Relaxation and Wellness
Unwind at the on-site spa and fitness center with steam rooms, open daily. Take advantage of the spa treatments starting at 9:00 hours.

Book your stay at InterContinental Boston, just steps away from Boston's iconic landmarks and vibrant attractions.

Important information:

Please note, if the rate with Breakfast is chosen, it will be for up to 2 adults sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9.2
Based on 1453 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
C
Callum couple ie
5
2026-02-14 via Nuitee
P
Paolo family_with_children ch
7
Pros:

Camere di ampie dimensioni

Cons:

Le nostre camere erano dirimpetto alla stazione dei pompieri, lascio immaginare il concerto di sirene a tutte le ore del giorno e della tarda serata. Comprendo che non è colpa dell'hotel, ma direi nemmeno dei clienti che si aspettano una certa quiete quando prenotano un albergo di questo livello. Entrambe le camere al nostro arrivo presentavano problemi idraulici. Non funzionava il soffione della doccia in una e non scaricava il WC nell'altra. I problemi sono rimasti, ma l'albergo su nostra sollecitazione è intervenuto prontamente per cercare di risolvere e in un caso ha proposto la sostituzione della camera (non accettata in quanto erano due camere attigue). D'altronde le aspettative sono in linea con le stelle e le tariffe proposte e anche la direzione dell'albergo credo ne sia consapevole.

2026-02-12 via Nuitee
M
Marina solo_traveller de
7
Pros:

the location and the spacious rooms. Also the fact that I have been offered a better room during the check in.

Cons:

I asked for an invoice and I have never received one because they mentioned that booking com should issue one. Booking com said that the property should issue the invoice. Very confusing and frustrating. Nothing heard so far...

2026-02-12 via Nuitee
A
Alexandra couple nl
10
2026-01-29 via Nuitee
R
Rouzios family_with_children gr
10
2026-01-27 via Nuitee
A
Amanda family_with_children us
10
2026-01-26 via Nuitee
T
Touba family_with_children us
9
2026-01-26 via Nuitee
D
Dan solo_traveller us
7
Great little getaway in the heart of Boston
Pros:

Unbelievable location right on Boston Harbor. It’s got a great gym and fantastic restaurants too.

Cons:

It felt a little too corporate to truly be a relaxing stay. I felt like I should be a business executive or something. I expected the pool to be heated too

2026-01-25 via Nuitee
S
Sally family_with_children gb
9
Beautiful luxury in perfect location but beware hefty nightly deposit!
Pros:

Excellent location.

Very luxurious, everything you needed.

Regardless of my negatives I would highly recommend it.

Cons:

Booked a twin room but got a large double, as it was so nice we didn't complain but was disappointing.

My biggest complaint was that I was charged $450 dollars ($150 per night deposit on arrival). Literally no warning of this on booking.com. The staff member asked for my card for the system but did not explain that this money was to be deducted. When I got to my room I realised the money had been taken so complained later. I was told it was normal and the amount reflected the standard of hotel we were staying in and I felt treated as if I was being stupid. In the UK it is not normal to deduct an actual amount, normally they just take the card number so they can deduct an amount if they need to so it was a shock that this amount was deducted from my account. To make matters worse, it took over two weeks to be refunded after our stay. The hotel naturally blamed the bank but it was not helped that it was taken without my consent in the first place.

2026-01-25 via Nuitee
N
nadadoraballena Family Tallahassee, Florida
10
Six Star Front Desk Service — Intercontinental Hotel Boston
Pros:

Front Desk Manager Esteban Castaneda shined as he instrumentally helped transform our family birthday trip into a celebration. It’s the details that count, and Mr. Castaneda understands this. Kudos and thanks to him for his gracious generosity of spirit, intelligent professionalism, recommendations, knowledge of Boston and Cambridge, and kindness.

2026-01-23 via Tripadvisor
J
Joseph couple us
8
Fine hotel in an amazing location.
Pros:

The Hotel is in an amazing location. Minutes from the Seaport, Downtown, and the North End and a short T ride to The Back Bay and Fenway.

Cons:

We needed to change our room because the room safe was inoperable but the staff was very receptive to our problem and provided a quick room change.
We had a slight issue with the new room’s shower’s hot water. It would start off cool and then become warm. After several minutes it would finally become hot.

2026-01-22 via Nuitee
I
Isabella extended_group us
7
2026-01-20 via Nuitee
J
Joe family_with_children us
9
A great family get away with a side of work.
Pros:

Incredibly friendly and helpful staff. Loved the Spa and gym.

2026-01-20 via Nuitee
G
Gerald family_with_children us
9
2026-01-19 via Nuitee
J
Julie couple ca
10
2026-01-19 via Nuitee
L
Lori couple us
8
Very nice hotel but could use some improvements
Pros:

Very nice facility. Nice room. Good restaurant but didn't have gluten free options. Liked bathroom, view of harbor. Good location. Helpful Concierge.

Cons:

No gluten free restaurant items. No extra pillows in room. Pillows were very flat and uncomfortable. Air conditioning in room didn't seem to work right. Very hot at night and, hard to sleep. No gift shop or sundries store.

2026-01-19 via Nuitee
D
David family_with_children it
10
2026-01-19 via Nuitee
L
Lauri solo_traveller ch
10
2026-01-19 via Nuitee
B
Benjamin family_with_children us
9
2026-01-19 via Nuitee
T
Tomasz couple pl
7
Decent stay
Pros:

Clean rooms

Cons:

Weird room layouts, the hotel feels like the details where left out of consideration

2026-01-19 via Nuitee