Intercontinental Cairo Citystars by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (2988 reviews)
Omar Ibn El Khattab, Heliopolis , Cairo , eg
+20 2 24800100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Clean and spacious rooms
Cons:
Value for money concerns
Need for room updates

Categories

Cleanliness
9.38
Many reviews praise the cleanliness of the rooms and facilities.
Service
9.85
Exceptional service mentioned repeatedly, with staff being very accommodating and friendly.
Location
9.39
Location was consistently highlighted as convenient and excellent, attached to the mall.
Room Quality
8.84
Rooms were noted as clean and spacious, but some reviews suggested the need for updates.
Amenities
8.87
Good amenities with a nice pool area, although improvements in certain areas such as changing rooms were suggested.
Value for Money
8.33
Some reviews criticized pricing in relation to room quality; a need for better value was noted.
Food and Beverage
9.38
Breakfast and various dining options received positive remarks, especially at the club lounge.
Overall Experience
9.55
Guests left highly satisfied, expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Luxurious Accommodation

Experience luxury at its finest at Intercontinental Cairo Citystars. Our spacious rooms are elegantly furnished and equipped with top-notch amenities, including LCD TVs with over 150 satellite channels. For a truly indulgent stay, inquire about our allergy-free room options.

World-Class Dining

Satisfy your culinary cravings at our 10 diverse restaurants, offering everything from Japanese and Lebanese cuisine to traditional Italian and authentic Egyptian dishes. Unwind with a signature cocktail at Bellini Cocktail Lounge or The Lounge, both boasting stunning views of the pool.

Wellness and Leisure

Rejuvenate your mind and body at Lifestyles Health Club and Spa, featuring a hydro pool, massage treatments, sauna, and steam bath. Stay active with daily aerobics classes at the gym, or simply lounge by our large outdoor swimming pool.

Book your stay now at Intercontinental Cairo Citystars for a truly unforgettable experience.

Important information:

Credit cardholder must match guest name or provide authorization.

Please note that some standard rooms are under renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Location

Guest Reviews

9.2
Based on 2988 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
M
Mohammad • solo_traveller • ps
9
Very good
Pros:

Very good

Cons:

Very good

2026-08-08 • via Nuitee
N
Natyaphak • couple • th
10
Pros:

Is really very convenient to stay

2026-08-08 • via Nuitee
N
Natyaphak • couple • th
10
2026-08-08 • via Nuitee
H
Hadeel • couple • kw
9
2026-08-08 • via Nuitee
A
Algddar • solo_traveller • ly
10
2026-08-08 • via Nuitee
R
Rafif • solo_traveller • sa
10
2026-08-07 • via Nuitee
W
WISAM • solo_traveller • ly
4
Good
Pros:

The Hotel of situation .

Cons:

I have no idea, but I believe that the furnitures were old .

2026-08-07 • via Nuitee
A
ABU KHAMIS • solo_traveller • ke
10
Pros:

Reception was good and bfast very nice

Cons:

Price too high

2026-08-06 • via Nuitee
F
Fadhela • couple • kw
9
Not the first time and won’t be the last
Pros:

I very thing really … Away from the best location with a Mall attached to it , the staff is perfect, helpful and well trained for their job especially the reception and the Manager Mr Peter

Cons:

Can’t mention anything that might spoil one’s holiday and stay

2026-08-06 • via Nuitee
A
Abdulrahman • couple • sa
10
2026-08-05 • via Nuitee
Елена Кошкош • family_with_children • ru
10
Pros:

Прекрасный и душевный прием. Уборка на высшем уровне, все доброжелательные и учтивые. Выход из отеля в молл - шикарно для шоппинга.

Cons:

Все отлично.

2026-08-03 • via Nuitee
I
IMAD • family_with_children • qa
10
Pros:

Everything

Cons:

Nothing

2026-08-03 • via Nuitee
M
Mohamed • couple • sa
6
2026-08-03 • via Nuitee
F
Fahad • solo_traveller • sa
10
Pros:

هدوء وتعامل راقي

2026-07-23 • via Nuitee
A
Asaad • extended_group • ae
10
Pros:

المكان نظيف والاستفاف ممتاز جدا

Cons:

لا شي

2026-07-23 • via Nuitee
H
hasan • couple • sa
10
2026-07-22 • via Nuitee
H
hasan • couple • sa
10
Pros:

تعامل راقي

2026-07-22 • via Nuitee
S
sergei • couple • ru
10
2026-07-21 • via Nuitee
S
Sayed • solo_traveller • eg
8
2026-07-21 • via Nuitee
C
Christian • solo_traveller • td
10
2026-07-21 • via Nuitee