Intercontinental Cairo Citystars by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (2943 reviews)
Omar Ibn El Khattab, Heliopolis , Cairo , eg

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Clean and spacious rooms
Cons:
Value for money concerns
Need for room updates

Categories

Cleanliness
9.38
Many reviews praise the cleanliness of the rooms and facilities.
Service
9.85
Exceptional service mentioned repeatedly, with staff being very accommodating and friendly.
Location
9.39
Location was consistently highlighted as convenient and excellent, attached to the mall.
Room Quality
8.84
Rooms were noted as clean and spacious, but some reviews suggested the need for updates.
Amenities
8.87
Good amenities with a nice pool area, although improvements in certain areas such as changing rooms were suggested.
Value for Money
8.33
Some reviews criticized pricing in relation to room quality; a need for better value was noted.
Food and Beverage
9.38
Breakfast and various dining options received positive remarks, especially at the club lounge.
Overall Experience
9.55
Guests left highly satisfied, expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Luxurious Accommodation

Experience luxury at its finest at Intercontinental Cairo Citystars. Our spacious rooms are elegantly furnished and equipped with top-notch amenities, including LCD TVs with over 150 satellite channels. For a truly indulgent stay, inquire about our allergy-free room options.

World-Class Dining

Satisfy your culinary cravings at our 10 diverse restaurants, offering everything from Japanese and Lebanese cuisine to traditional Italian and authentic Egyptian dishes. Unwind with a signature cocktail at Bellini Cocktail Lounge or The Lounge, both boasting stunning views of the pool.

Wellness and Leisure

Rejuvenate your mind and body at Lifestyles Health Club and Spa, featuring a hydro pool, massage treatments, sauna, and steam bath. Stay active with daily aerobics classes at the gym, or simply lounge by our large outdoor swimming pool.

Book your stay now at Intercontinental Cairo Citystars for a truly unforgettable experience.

Important information:

Credit cardholder must match guest name or provide authorization.

Please note that some standard rooms are under renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$7 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2943 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
M
Mahir • couple • ly
10
2026-07-02 • via Nuitee
M
Mahir • couple • ly
10
2026-07-02 • via Nuitee
M
Mahir • couple • ly
10
2026-07-02 • via Nuitee
M
Mohammad • solo_traveller • sa
10
2026-07-01 • via Nuitee
F
Fars • couple • sa
10
Pros:

شكراً للجميع استقبال جميل وانجاز سريع ومرافق نظيفة ورائعه
المطعم في للوبي يقدم اكل ممتاز بعدة أصناف 🌺

2026-06-30 • via Nuitee
N
nada • solo_traveller • ae
9
Pros:

overall was perfect

2026-06-29 • via Nuitee
Y
yousef • couple • sa
8
Cons:

لا يوجد دش غسيل في الحمام
ماء الاستحمام غير حار

2026-06-28 • via Nuitee
B
Bala • solo_traveller • ng
10
Excellent
Pros:

Location

Cons:

None

2026-06-28 • via Nuitee
R
Rajinder • solo_traveller • in
9
Beautiful property for both business and leasure!
Pros:

Centrally located! Well spread out! Large conference rooms with good audio video equipment. Beautiful poolside bar! Authentic Japanese food!

2026-06-28 • via Nuitee
E
Elsharief • family_with_children • om
1
2026-06-25 • via Nuitee
D
Dipesh • solo_traveller • za
10
2026-06-24 • via Nuitee
N
Nqobile • couple • za
8
2026-06-23 • via Nuitee
H
Hussam • solo_traveller • sa
8
ok
Pros:

Breakfast variety is good, but the staff is not so good. They do not help you at all; I think they are understaffed

Cons:

Breakfast variety is good, but the staff is not so good. They do not help you at all; I think they are understaffed

2026-06-23 • via Nuitee
M
Meriem • couple • ng
7
2026-06-23 • via Nuitee
B
Bala • solo_traveller • ng
10
Will be back !
Pros:

Excellent

Cons:

🌷

2026-06-22 • via Nuitee
M
Mostafa • couple • ly
10
2026-06-22 • via Nuitee
H
Hannes • solo_traveller • za
9
Convenient and comfortable
Pros:

Room very comfortable, breakfast was excellent and the staff very friendly and helpful

Cons:

Nothing

2026-06-21 • via Nuitee
K
khalid • couple • sa
10
2026-06-20 • via Nuitee
K
Kyrillidis • solo_traveller • gr
9
Pros:

Location

Cons:

Back yard Room

2026-06-19 • via Nuitee
C
Clare • extended_group • ae
9
Pros:

variety

2026-06-17 • via Nuitee