Aloft Nashville West End

Hotels
Aloft
8.1 (573 reviews)
1719 West End Avenue , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.56
Some reviews indicated issues with cleanliness and an unpleasant odor in the room.
Service
8.53
Several comments praised the staff's friendliness and accommodating nature.
Location
9.07
Many reviews highlighted the excellent location of the hotel.
Room Quality
7.02
Some rooms had issues such as noise and unpleasant smells.
Amenities
8.55
Valet service and spacious rooms were appreciated by guests.
Value for Money
8.01
Guests felt the overall experience justified the cost, despite a few issues.
Food and Beverage
8.06
Food and beverage options were not specifically mentioned, rated as standard for this hotel tier.
Overall Experience
8.03
Mixed reviews suggest a generally good experience but noted significant disappointment by some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:57

Property Description

Modern Amenities

This Nashville property offers a modern stay just minutes away from top attractions like Vanderbilt University and the Country Music Hall of Fame. Each room is equipped with convenient amenities such as a small refrigerator, coffee-making facilities, and a flat-screen cable TV. Guests can also enjoy free WiFi, a 24-hour business centre, a fitness centre, and billiards on site.

Dining Options

Indulge in delicious dining options at this hotel with an on-site restaurant, wine bar, 24-hour snack bar, and a 24-hour market for added convenience. Unwind with a glass of wine at the WXYZ Bar and Lounge after a day of exploring Nashville.

Prime Location

Located within a mile of attractions like the Parthenon at Centennial Park and Nissan Stadium, this hotel provides easy access to the best of Nashville. With Green Hills Mall and downtown just a short drive away, this property is the perfect choice for your Nashville getaway.

Important information:

Guests must be 21 years of age or older to check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8.1
Based on 573 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
C
Cynthia couple us
10
2026-04-18 via Nuitee
J
juawice solo_traveller us
10
2026-04-17 via Nuitee
K
Kenyon couple us
7
2026-04-16 via Nuitee
H
Hunter couple us
2
Never again.
Pros:

Worn out all over. 2 inch gap under the door could hear everything in the hall way.

Cons:

Worn out

2026-04-16 via Nuitee
T
Travis family_with_children us
4
2026-04-16 via Nuitee
L
Lauren solo_traveller us
9
Pros:

Location, room was lovely

2026-04-12 via Nuitee
A
Andre couple us
9
2026-04-06 via Nuitee
J
Jovana couple us
8
Its nice
Pros:

Big rooms

Cons:

Expensive parking

2026-04-06 via Nuitee
M
Miranda extended_group us
5
Cons:

The temperature in the room was very stuffy and warm no matter how low the thermostat was.

2026-04-06 via Nuitee
L
Latonya family_with_children us
10
First trip to Nashville!
Pros:

The location was nice and they valet your car. The rooms were very spacious and clean!

Cons:

This wasn't something that was too bad, but wish the lightning in the room was brighter.

2026-03-31 via Nuitee
R
Rebekah couple us
7
Pros:

The room was spacious and beautiful. We loved the location to everything. We also enjoyed the pool table.

Cons:

There could have been more towels, trash cans and the hot water took FOREVER to heat up.

2026-03-30 via Nuitee
J
jonsL7502RU Business
6
A Mixed Bag in Music City: Aloft Nashville
Pros:

If you are looking for a hotel that puts you in the heart of the action with a team that actually cares, the Aloft Nashville hits those notes perfectly. While the "software" of the hotel, the people and the placement, is great, the "hardware" definitely needs a tune-up.

The Highlights: Staff & Location
The real reason to stay here is the exceptional staff. From the front desk to the bartenders, everyone was incredibly friendly and eager to help. They bring a warm, welcoming energy that makes a big difference in the overall atmosphere. Furthermore, the location is hard to beat. It is situated in a fantastic area just one mile from the neon lights of Broadway, making it easy to access the city's best attractions while remaining just far enough away to escape the constant roar of the crowds.
The Room Experience

While the service shines, the building itself is showing its age with a severely outdated design. Sleep quality can be a challenge due to the combination of a very hard mattress, flat pillows, and a flashing smoke detector that flashes brightly throughout the night. Additionally, the hallway light leaks significantly around the door, making it difficult to keep the room dark. The bathroom design is also a bit of a hurdle; the lack of a shower door leads to water getting everywhere, and the slatted doors offer very little privacy.

Facilities & Maintenance
The hotel’s infrastructure could use some attention, particularly the elevators, which felt shaky and had non-functioning button lights. If you are traveling for business, be aware that the conference rooms struggled with temperature control and AV connectivity, which led to significant delays for our group. The gym is basic, notably lacking exercise bikes, and the TV isn't positioned well for those on the treadmills. On the plus side, because the elevators do not require a key card for floor access, food delivery services can bring your order directly to your room door.

Final Verdict
Go for the people, stay for the location. The Aloft Nashville is a solid choice if you want a friendly home base near Broadway. However, if you are a light sleeper or require a high-functioning "smart" room for a business trip, the outdated amenities and maintenance quirks might be a bit frustrating.

2026-03-26 via Tripadvisor
D
David couple us
5
2026-03-26 via Nuitee
A
Ashley extended_group us
10
2026-03-24 via Nuitee
S
Shawn family_with_children us
9
Pros:

Really cool place.

Cons:

Parking

2026-03-23 via Nuitee
A
Amy couple us
8
Roomy clean and friendly. Definitely could use a different parking system.
Pros:

Very spacious rooms very clean! The staff was very friendly.

Cons:

The parking was valet only. They wouldn’t let you park yourself so you had to pay and extra 44.00 to park. I had forgotten my shoes in my car and I couldn’t go get them and they only had one valet worker working and he was covered up so he couldn’t get them either.

2026-03-23 via Nuitee
A
Abigail couple us
10
2026-03-22 via Nuitee
T
Tara solo_traveller us
10
2026-03-20 via Nuitee
J
Jykeveus couple us
10
2026-03-09 via Nuitee
K
Kristal couple us
8
2026-03-03 via Nuitee