Crystal Inn Hotel & Suites - West Valley City

Hotels
8.6 (1211 reviews)
2254 West City Center , West Valley City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Clean rooms
Cons:
Issues with room quality
Concerns about safety
Additional pet fees not disclosed

Categories

Cleanliness
8.01
Generally clean, but concerns about maintenance and some issues mentioned.
Service
8.78
Staff was friendly and helpful, though some felt interrupted.
Location
9.02
Convenient location close to restaurants and amenities.
Room Quality
8.47
Rooms were clean and well-managed, though some discomfort noted.
Amenities
8.5
Good facilities, but issues with the pool and laundry facilities.
Value for Money
8.46
Generally good value but some concerns regarding additional fees.
Food and Beverage
9.01
Breakfast options were excellent and well-received.
Overall Experience
8.58
Mixed experiences overall, some great points but with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:02

Property Description

Convenient Amenities
This Salt Lake City area hotel offers a variety of convenient amenities including a free airport transfer service, daily breakfast buffet, and free Wi-Fi in all guest rooms.

Relaxation and Recreation
Guests can unwind in the indoor pool and hot tub or stay active in the fitness centre. The hotel also features a small grocer on-site for any last-minute needs.

Nearby Attractions
Conveniently located, the hotel is just a short drive away from the Utah Cultural Celebration Center, Downtown Salt Lake City, and the Maverick Center.

Book your stay at the Crystal Inn Hotel & Suites for a comfortable and enjoyable visit to Salt Lake City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

$100 covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1211 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
K
Konstantinos • couple • de
8
Um Salt Lake City zu erkunden und nach Park City zu gelangen sehr gut geeignet
Pros:

Zentrale Lage, gutes Frühstück, nettes Personal,

2026-03-02 • via Nuitee
A
Auston • couple • us
7
2026-02-25 • via Nuitee
J
Jane • couple • us
9
We are very satisfied with our stay and would definitely book here again.
Pros:

I loved the large jet tub in our room! I purposely booked that room specifically the tub and am so glad I did!

Cons:

The temperature in the bed area was noticeably colder than the rest of the room, even after we adjusted the temperatures.

2026-02-22 • via Nuitee
J
Jennafer • family_with_children • us
10
2026-01-29 • via Nuitee
P
Poletto • family_with_children • it
8
Pros:

Camera in ordine comoda e accogliente, buona la posizione se si è di passaggio.. rapporto qualità prezzo soddisfacente

2026-01-25 • via Nuitee
J
Jesus • family_with_children • co
10
2026-01-21 • via Nuitee
B
Brittany • family_with_children • us
10
I loved your place
Pros:

Everything was great

Cons:

The noise of people up stairs

2026-01-19 • via Nuitee
B
Barnett • family_with_children • us
8
2026-01-19 • via Nuitee
N
Nikki • family_with_children • us
10
2026-01-19 • via Nuitee
W
William • couple • us
8
2026-01-19 • via Nuitee
N
Neil • extended_group • us
10
2026-01-19 • via Nuitee
E
Erika Maria De Andrade • couple • br
9
Agradável
Pros:

Conforto

Cons:

Café da manhã

2026-01-19 • via Nuitee
J
JI • family_with_children • cn
9
满意的一次入住体验
Pros:

地理位置好，开车方便，离机场15-16公里，周边餐厅选择多

Cons:

楼道的隔音稍差，隔壁房间开水笼头放水的声音也能听到

2026-01-19 • via Nuitee
T
Timothy • couple • us
8
2026-01-19 • via Nuitee
A
Amr • solo_traveller • us
10
Comfortable Clean Room
Pros:

Location to Mavrik Center was excellent coupled with multiple dining options within walking distance of the hotel

2026-01-13 • via Nuitee
T
Twain Matthew • couple • us
1
2026-01-06 • via Nuitee
T
Terry • family_with_children • us
8
Pros:

Breakfast is best 👌

Cons:

Pool was closed

2026-01-05 • via Nuitee
A
Adriana • family_with_children • us
9
Pros:

Desde el momento que entras al hotel te sientes agradable, los pasillos huelen a limpio no a alfombra vieja. El personal muy amable

2025-12-26 • via Nuitee
E
efrain • couple • us
10
Thanks
Pros:

NA

Cons:

NA

2025-12-22 • via Nuitee
M
Mandy • couple • us
8
2025-12-22 • via Nuitee