Staybridge Suites Chattanooga-Hamilton Place by IHG

Hotels
•
Staybridge Suites
9 (1023 reviews)
7015 Shallowford Road , Chattanooga , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Delicious breakfast
Comfy beds
Nice area
Friendly staff
Good room setup
Cons:
Inconsistent service at front desk
Outdated bathroom
Breakfast quality issues
Billing issues noted
Elevator problems

Categories

Cleanliness
8.46
Generally clean with some minor issues noted in reviews.
Service
9.43
Most interactions with staff were positive, though there was one negative experience mentioned.
Location
9.47
Positive comments regarding the location for family and business stays.
Room Quality
9.42
Positive feedback on room setup and quality, with minor issues mentioned.
Amenities
9.45
Great amenities including kitchen setup and pool, but some items could be updated.
Value for Money
8.41
Generally good value, though some guests expressed dissatisfaction with specific services.
Food and Beverage
8.46
Mixed feedback on breakfast quality with some mentions of dissatisfaction.
Overall Experience
8.93
Overall positive experience with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:56

Property Description

Luxurious All-Suite Hotel in Chattanooga, Tennessee

Convenient Location and Amenities
Located minutes from Chattanooga Metropolitan Airport and Hamilton Place Mall, Staybridge Suites Chattanooga-Hamilton offers a free hot breakfast buffet and Wi-Fi. Guest suites feature fully equipped kitchens, living areas with flat-screen TVs and DVD players.

Leisure and Fitness Facilities
Guests can enjoy the indoor pool, 24-hour fitness center, free laundry facilities, and outdoor courtyard with barbecue grills.

Nearby Attractions
Explore the Creative Discovery Museum and visit the nearby Volkswagen plant during your stay at Staybridge Suites Chattanooga-Hamilton.

Book now for a luxurious and convenient stay in Chattanooga!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the hotel guest rooms will be undergoing renovations from 1 December 2017 - 31 March 2018. The property apologizes for any inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1023 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.93
J
John • family_with_children • us
4
Pros:

Decently clean and location right off the interstate was convenient

Cons:

Did not feel safe in parking lot. Bathrooms in rooms
need updated. Rooms were tiny and beds did not seem like queen sizes. Breakfast was a mess with lots of items out, no silverware, etc

2026-04-08 • via Nuitee
C
Carla • family_with_children • us
8
2026-04-07 • via Nuitee
B
Brandi • family_with_children • us
7
Pros:

Location was great!

Cons:

The bathrooms aren’t updated at all

2026-04-04 • via Nuitee
B
Brandon • family_with_children • us
1
Pros:

I didn't like anything about the place at all!

Cons:

The place had an odor from the time we walked in but when we walked in our room the smell was horrible. The manager brought us keys to a room right above the room we were in and it was just as bad. Rooms were not clean, furniture was filthy and the odor was absolutely horrible! We got our stuff back in the car, went to the front Desk where they were very nice about it and did not charge us. We went to Holiday Inn and Suites downtown and it was amazing there for almost the same price.

2026-04-03 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-02 • via Nuitee
T
Taylor • family_with_children • us
5
Breakfast was ok. It was very busy when we visited so hard to move around in the small breakfast area.
Pros:

It’s close to a lot of food places.

Cons:

It had an awful smell in the room. The stairways were gross smelling & carpet was all stained up.

2026-04-01 • via Nuitee
A
Atoya • family_with_children • us
9
Pros:

Close to eating places and shopping malls

Cons:

Elevator to slow. Needs two wafer makers.

2026-03-24 • via Nuitee
L
Latasha • couple • us
7
We enjoyed everything. Will stay again.
Pros:

Majority of everything was nice. Just didn't like the location. Too busy by the roads.

Cons:

Location. Too close to the highway

2026-03-22 • via Nuitee
M
Michael • family_with_children • us
8
2026-03-22 • via Nuitee
A
Andrew • family_with_children • us
10
2026-03-22 • via Nuitee
S
Shaw • couple • us
10
2026-03-20 • via Nuitee
Z
Zach • family_with_children • us
9
Pros:

Great room with amenities

Cons:

A/c was kind of loud but at least it worked

2026-03-14 • via Nuitee
L
Laney • family_with_children • us
10
Very comfortable
Pros:

The reviews got me!! One lady said she travels regularly and staybridge has the most comfortable bed out of all the hotels and… she was correct!!

Cons:

N/a

2026-03-14 • via Nuitee
A
allen • solo_traveller • us
9
was good.
Pros:

the breakfast was great, and the location was excellent.

2026-03-10 • via Nuitee
T
Tameka • family_with_children • us
9
Pros:

Everything

Cons:

Nothing bad to say enjoyed myself

2026-03-09 • via Nuitee
S
Sherry • couple • us
9
Nice place to stay and we will be back.
Pros:

Very clean and well equipped.

Cons:

We were on the 5th floor and I’m horrified of heights. Had to avoid the windows.

2026-03-03 • via Nuitee
J
Janice • family_with_children • us
7
Pros:

The convenience of the area

Cons:

How I booked online through a third party and still had to pay when I got to the property because they could not find the confirmation which I showed them in my email but it still did not help it was very frustrating to deal with

2026-03-02 • via Nuitee
K
Kreesha • family_with_children • us
10
2026-02-28 • via Nuitee
R
Ronald • family_with_children • us
10
vacation baby
Pros:

everything was great

Cons:

nothing

2026-02-26 • via Nuitee
C
Cristelio • family_with_children • us
10
Pros:

Everything

Cons:

None

2026-01-28 • via Nuitee