Hotel Calypso Cancun

Hotels
7.2 (281 reviews)
Boulevard Kukulkan km.4 lote:D-8-0 Hotel Zone , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good food
Nice pool
Friendly service
Convenient location
Cons:
Cleanliness issues
Old furniture
Air conditioning noise
Internet problems

Categories

Cleanliness
4.91
Multiple reviews highlight issues with cleanliness and odor in rooms.
Service
8.38
Service is generally regarded positively, except for a specific negative incident.
Location
7.92
The location is mentioned positively, though some issues with noise from the street were noted.
Room Quality
5.87
Several reviews mention outdated furniture and issues with rooms not matching online descriptions.
Amenities
7.9
Amenities such as the pool and breakfast were positively reviewed.
Value for Money
6.86
Value is mixed due to the price versus the issues encountered.
Food and Beverage
8.41
Food received positive reviews, contributing to a good dining experience.
Overall Experience
7.38
Overall experiences are generally positive despite several significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:34

Property Description

Luxurious Location
Hotel Calypso Cancun is nestled between the picturesque Nichupte Lagoon and the stunning Caribbean Sea, offering guests a truly enchanting setting for their stay.

Refreshing Amenities
Guests can unwind in style with access to 2 fresh water pools and an inviting on-site cocktail lounge, perfect for relaxing after a day of exploring all that Cancun has to offer.

Convenient Facilities
With a guest laundry facility, on-site restaurant, and even a tobacco shop, Hotel Calypso Cancun ensures that every guest's needs are met with ease and comfort.

To experience the perfect blend of luxury and convenience at Hotel Calypso Cancun, book your stay now and prepare for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rate does not include eco tax of $76 MXN (approximately $4.22 USD) per room per night, must be paid upon arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 281 reviews
Cleanliness: 4.91
Service: 8.38
Location: 7.92
Room Quality: 5.87
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 8.41
Overall Experience: 7.38
F
francesco family_with_children it
7
2026-02-13 via Nuitee
G
GIULIA couple it
8
2026-02-12 via Nuitee
A
Ana extended_group pt
2
Péssima
Pros:

Piscina

Cons:

Não tinha água quente

2026-02-11 via Nuitee
A
Alice solo_traveller fr
2
Pros:

Seulement la gentillesse du personnel

Cons:

Nourriture mauvaise, chambres pas très propres, eau froide.

2026-02-11 via Nuitee
C
Claudia solo_traveller us
8
2026-01-31 via Nuitee
C
Carla extended_group ca
8
2026-01-30 via Nuitee
C
Cécilia couple fr
7
2026-01-30 via Nuitee
C
concepcion family_with_children mx
7
Regular
Pros:

No desayunamos ahí

Cons:

Muy mal el Internet, pagamos extra por una mejor habitacion, y 3 veces nos cambiaron x que tenían diferentes problemas en la servicios.

2026-01-30 via Nuitee
R
rodriguez extended_group co
8
2026-01-29 via Nuitee
M
Md family_with_children us
7
2026-01-29 via Nuitee
L
Lostaunau extended_group pe
10
2026-01-29 via Nuitee
L
Lucy solo_traveller us
8
Nice
Pros:

The location and the pool

Cons:

Rooms are outdated, no fridge in the room .

2026-01-25 via Nuitee
J
JEAN PAUL extended_group fr
8
2026-01-24 via Nuitee
M
Marvin family_with_children cr
8
Pros:

Las instalaciones

2026-01-23 via Nuitee
K
Kaneisha solo_traveller us
1
Cons:

I didn't like anything. I left after 20 minutes and paid for a better hotel.

2026-01-21 via Nuitee
H
humberto extended_group pa
9
La estacia mia y de mi familia muy buena en el hotel
Pros:

todas las instalaciones del hotel son acogedoras y el servicios muy bueno

2026-01-20 via Nuitee
L
LINA couple co
10
Comodidad y ubicación
Pros:

El hotel y sus zonas comunes son muy bonitas, la habitación que me asignaron estaba cómoda y limpia, contaba con nevera.

Cons:

A mi pareja y a mi nos gustó mucho el lugar, de pronto podrían incluir en la estadía el desayuno, tratando de ajustar un poco la tarifa.

2026-01-20 via Nuitee
T
Tijl extended_group be
7
Nice hotel overall.
Pros:

Overall good experience for the price.
Large and comfortable room with a good view if you are on a high floor. Nice bathroom. Beds are good.
Air-conditioning can be set to a quiet mode operation.
Friendly personnel.
Nice swimming pool area.
Good food in the restaurant.

Cons:

That they don't allow to bring your own food or drinks is silly. However they didn't said anything about it to us.

2026-01-20 via Nuitee
S
Sudey couple mx
10
2026-01-20 via Nuitee
K
Kathleen solo_traveller us
9
2026-01-19 via Nuitee