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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Lower bathroom sink
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Public Bath
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Pub crawls
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Location
Hotel Calypso Cancun is nestled between the picturesque Nichupte Lagoon and the stunning Caribbean Sea, offering guests a truly enchanting setting for their stay.
Refreshing Amenities
Guests can unwind in style with access to 2 fresh water pools and an inviting on-site cocktail lounge, perfect for relaxing after a day of exploring all that Cancun has to offer.
Convenient Facilities
With a guest laundry facility, on-site restaurant, and even a tobacco shop, Hotel Calypso Cancun ensures that every guest's needs are met with ease and comfort.
To experience the perfect blend of luxury and convenience at Hotel Calypso Cancun, book your stay now and prepare for an unforgettable getaway.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Rate does not include eco tax of $76 MXN (approximately $4.22 USD) per room per night, must be paid upon arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The property staff was exceptionally nice.
When I voiced a concern they responded very quickly.
The location is exceptional.
The rooms were very clean.
It appears that the hotel in general is trying to do upgrades and is looking much better.
The pool was nice.
I do feel that it’s a good value for the price.
I’d stay at Calypso again 😁
There were some quirks about the property.
It took two tries for us to get hot water because the staff had failed to turn on the instant hot water heater but we did get hot water on the second day
Secondly, I think the property is trying to conserve water understandably so the water pressure is real low but not terrible.
The rooms are on a busy road that you can hear throughout the night but again not terrible.
The beach was a little ways away.
It cost us an additional $90 to have a refrigerator but for me it was worth it
I hope through the owners renovation that they add a dresser for guest to put clothes away.
I’d stay at the calypso again!😁
The location
It is an old hotel and the installations are deteriorated, they keep it clean, but not very well maintained.
El personal muy atento y en el restaurante aún más, pudimos dejar nuestras maletas mientras regresamos de la excursión del día
La ubicación es excelente, el personal muy amable, restaurante muy rico, habitación limpia con buen colchón, gran piscina
La Habitación que nos tocó es bastante más antigua que lo que se ve en las fotos, el desayuno incluido estaba bien aunque poco variado, algo de cecina, queso y algo dulce como unas medias lunas o pasteles vendrían bien.
Seulement la gentillesse du personnel
Nourriture mauvaise, chambres pas très propres, eau froide.
Piscina
Não tinha água quente
No desayunamos ahí
Muy mal el Internet, pagamos extra por una mejor habitacion, y 3 veces nos cambiaron x que tenían diferentes problemas en la servicios.
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