Schlosshotel Kitzbühel

Hotels
9.1 (1369 reviews)
Ried Kaps 7 , Kitzbühel , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent food quality
Friendly and attentive staff
Beautiful location and amenities
Cons:
Mattresses too firm
Crowded wellness area at times

Categories

Cleanliness
8.9
Most reviews mention cleanliness positively, but some comments indicate room for improvement, particularly regarding bed comfort.
Service
9.4
Guests consistently praise the attentiveness and friendliness of the staff.
Location
9.4
The hotel is well-reviewed for its beautiful location and proximity to attractions.
Room Quality
8.4
While rooms are generally clean and comfortable, some reviews noted the mattresses as too hard.
Amenities
8.9
Positive feedback about the spa and wellness facilities, although some areas like the sauna were crowded.
Value for Money
8.9
Generally seen as a good value, though some expectations for mattress quality could lead to disappointment.
Food and Beverage
9.4
High praise for the breakfast and dinner offerings, though a few comments on specific dining experiences were noted.
Overall Experience
9.5
Guests report having a wonderful stay with memorable experiences, looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Luxurious Spa Experience
Indulge in a lavish 3,000 m² spa area offering 7 saunas, 21 treatment rooms, indoor and outdoor pools, a gym, hammam, and rasul. Personal trainers are at your service, ensuring the ultimate relaxation.

Culinary Delights
Savor a diverse culinary journey at our 2 restaurants, from themed buffets to succulent meat dishes. Enjoy picturesque views of the golf course while dining at Steakhouse Kaps.

Family-Friendly and Active
Kids aged 3 to 12 can have a blast at the Rosinis club while parents unwind. With a 9-hole golf course on-site and various sports activities like hiking, skiing, and paragliding, there's something for everyone.

Experience luxury amidst the Tyrolean Alps at A-ROSA Kitzbühel. Book now to immerse yourself in unparalleled comfort and adventure.

Important information:

Please note that spa treatments must be booked in advance. The spa area can be accessed from 15:00 on the day of arrival until 11:00 on the day of departure.

Please note that the dinner in the half-board option is available at Restaurant Streif.

Extra beds rates may vary according to season, room type or meal option.

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 60 per person per night when using an existing bed.
    Children from 7 years old to 13 years old stay for € 80 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1369 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.5
E
Esther • family_with_children • at
10
2026-05-07 • via Nuitee
M
Milica • couple • rs
10
2026-05-07 • via Nuitee
K
klaus • solo_traveller • at
10
Pros:

Design, SPA, Bar, Personal

Cons:

Nichts zu beanstanden

2026-04-29 • via Nuitee
I
Imanuel G. • solo_traveller • de
10
Pros:

Alles, der gesamte Aufenthalt war perfekt!

Cons:

Es gibt nichts zu beanstanden.

2026-04-29 • via Nuitee
J
James • solo_traveller • ie
7
Pros:

People in the ski shop were friendly

2026-04-24 • via Nuitee
O
Oleksandr • extended_group • at
10
2026-04-18 • via Nuitee
S
Sandra • solo_traveller • ch
10
Pros:

Dinner and breakfast are very good.
Spa is exceptional

2026-04-17 • via Nuitee
T
Tarek • couple • ae
10
2026-04-15 • via Nuitee
A
Andreas • family_with_children • at
10
Pros:

Top Hotel. Bietet alles was das Herz begehrt !!

Cons:

Poolservice könnte besser sein ;)

2026-04-09 • via Nuitee
P
Peter • solo_traveller • gb
10
Amazing
Pros:

The food is amazing and everything else. It’s just the best.

Cons:

There was nothing I didn’t like about the property. It’s amazing

2026-04-05 • via Nuitee
K
kberlinc • solo_traveller • us
9
Incredible sauna experience!
Pros:

The staff were lovely but the real win was the sauna "infusion" every hour from 4:30 to 6:30. That was phenomenal after skiing! The drive to the mountain was so helpful and kind, as was the bellman.

Cons:

The hotel is huge and can feel a bit impersonal and corporate in its decor and overall aesthetic. I generally prefer more design-driven boutique properties.

2026-04-02 • via Nuitee
E
Elena • couple • de
10
2026-03-30 • via Nuitee
P
Petar • couple • ch
10
Pros:

Alles war top

2026-03-18 • via Nuitee
J
Jasmina • couple • rs
9
2026-03-12 • via Nuitee
C
Chafic • couple • ae
10
Best hotel at the best ski resort in Europe
Pros:

All the team we interacted with
Great personalized service
Great spa and facilities
Very comfy suite
Amazing breakfast
5 star ski shop rental within the hotel

Cons:

Nothing

2026-03-10 • via Nuitee
F
Ferit • extended_group • tr
8
2026-01-24 • via Nuitee
S
Sergej • couple • ch
5
2026-01-21 • via Nuitee
S
Stanislav • solo_traveller • gb
2
ok stay
Pros:

nice spa and good dinner

Cons:

both hotel and booking.com are refusing to issue company invoice which is very annoying because it has been paid from company card and we need an invoice. Front deck assistant was not helpful at all, very unprofessional and zero willingness to solve this.

2026-01-20 • via Nuitee
T
Tajana • extended_group • at
10
Wunderschönes Hotel mit riesigem, hervorragend ausgestattetem Spa
Pros:

Ein absoluter Wohlfühlort! Besonders hervorheben möchte ich den sehr großen und hervorragend ausgestatteten Spa-Bereich. Die Spa-Aufgüsse sind unvergesslich und ein echtes Highlight - die sollte man auf keinen Fall verpassen! Auch das Frühstück war außergewöhnlich gut: große Auswahl, hohe Qualität und alles sehr liebevoll präsentiert. Das gesamte Team war durchweg sehr freundlich, aufmerksam und entgegenkommend, man fühlt sich wirklich willkommen.

2026-01-20 • via Nuitee
Z
Zaryn • couple • es
10
Fairy tale holiday getaway and spa heaven
Pros:

Classy, friendly and the most amazing spa.

2026-01-19 • via Nuitee