Falcon Crest Lodge by CLIQUE

Hotels
9.4 (1264 reviews)
190 Kananaskis Way , Canmore , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location and views
Friendly and helpful staff
Comfortable and spacious rooms
Cons:
Some cleanliness issues noted
Hot tub temperature could be improved

Categories

Cleanliness
8.49
General concern from a review about a used towel left behind.
Service
9.96
The staff were very accommodating and provided excellent customer service.
Location
9.5
Great facility, close to everything, walking distance to key attractions.
Room Quality
9.45
Rooms were described as perfect, spacious, and comfortable with great amenities.
Amenities
9.48
Well-equipped kitchen, hot tubs, and other thoughtful features were appreciated.
Value for Money
9.44
Overall great experience justifying the pricing.
Food and Beverage
8.99
No specific mentions in reviews, standard quality for this hotel tier.
Overall Experience
9.86
Overall memorable stays with positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:24

Property Description

Luxurious Amenities in the Rocky Mountains

Spacious Rooms with Kitchenettes and Fireplaces

Indulge in the comfort of guest rooms at Falcon Crest Lodge offering a patio or balcony, perfect for soaking in the scenic views. Each room is equipped with a kitchenette, fireplace, and a barbecue grill for a cozy evening. Select rooms even feature a separate living room and a convenient washer and dryer, ensuring a relaxing stay.

Recreational Facilities and Nearby Attractions

Stay active at the on-site fitness center or unwind in one of the two hot tubs. With heated underground parking, your convenience is our priority. Explore nearby attractions like the Silvertip Golf Course and Cougar Creek skating rink, just a short drive away.

Book your stay now at Falcon Crest Lodge for a memorable Rocky Mountain getaway.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Guests who are interested in a room upgrade with a Mountain View can contact the hotel prior to check in to inquire on availability, fees and additional details.

Toddler playpens are available upon request for a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 1264 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.86
D
Dana • solo_traveller • ca
10
Excellent
Pros:

Very friendly staff

2026-04-11 • via Nuitee
D
Daria • extended_group • ca
10
2026-04-07 • via Nuitee
P
Peter • family_with_children • ca
9
Will book again.
Pros:

Liked the room. Nice space and well designed

Cons:

Hallways were dark. Minimal lighting

2026-04-06 • via Nuitee
H
HAIXIAO • family_with_children • ca
10
Staff are nice , hotel warm and clean , two hot tubs work well. Good for stay.
Pros:

Clean,warm, have everything you need

Cons:

Nothing

2026-04-06 • via Nuitee
K
Krista • couple • ca
10
2026-04-04 • via Nuitee
S
Sukhman • extended_group • ca
10
2026-04-03 • via Nuitee
K
Kalisa • family_with_children • ca
8
Beautiful location with mountain views and full kitchen
Pros:

We loved how clean the rooms were and the view. The kitchen was nicely cleaned, and the amenities were lovely. Parking was easy (we parked outside for ease of access)

Cons:

To be honest, it was pretty good; the only tiny thing was the pillows, but that's really it. And others may like the pillows; we just found them to be on the harder side.

2026-04-01 • via Nuitee
H
Howie • couple • us
10
A wonderful place at a great value in Canmore
Pros:

Always great to have underground parking in snow country! The kitchen in this unit was top notch. We loved the gas fireplace.

2026-03-31 • via Nuitee
O
Oleh • family_with_children • ca
10
2026-03-27 • via Nuitee
M
Marc • couple • ca
6
Wouldn’t book this hotel again
Pros:

The location to downtown Banff was close; roughly about a 20 minute drive. The hotel itself is ok; I would rate it a 3/5.

Cons:

We have stayed at several Clique hotels in the past, and unfortunately, this was by far our most disappointing experience. During our stay, we discovered a bug on one of the robes after it had already been worn. When we reported this to reception, the response was underwhelming, and we were directed to follow up with the manager, Libby, via email.

Management advised that this is typical for this time of year; however, we have stayed at other hotels in Banff during the winter and spring months and have never encountered a similar issue. Given that we were celebrating my wife’s birthday, the situation was particularly disappointing. No form of compensation or reassurance was offered (apart from they checked the room and couldn’t find anything) which left us concerned about potentially bringing something home with us. While we understand that no hotel is without flaws, the manner in which guest concerns are addressed speaks volumes about the overall level of service.

Additionally, the lighting throughout the property could be improved. The hallways off the elevators are very dimly lit, with little to no natural light, creating a rather somber atmosphere. The lighting in our suite’s bathroom was also inadequate, requiring my wife to apply her makeup in the bedroom where the lighting was slightly better.

We also experienced issues with the television in the living room, which was barely functional. We were only able to play music, and when we contacted reception, we were advised that the television is only compatible with Android devices. There were no cable services or streaming applications available, aside from Samsung TV channels, which significantly limited its usability.

Lastly, the parking situation presents some challenges. The outdoor spaces are quite small, and the underground entrance is tight and not well-suited for larger vehicles such as pickup trucks.

2026-03-23 • via Nuitee
C
Charlene • couple • ca
9
2026-03-16 • via Nuitee
B
Brooke • couple • ca
9
2026-03-16 • via Nuitee
J
Jerad • couple • ca
8
2026-03-14 • via Nuitee
A
Anastasiia • family_with_children • ca
10
2026-03-10 • via Nuitee
C
Cindy • family_with_children • ca
10
Pros:

Great stay. Good location and easy to walk to places we love in Canmore.

2026-03-08 • via Nuitee
D
dar9990 • Friends getaway
10
A gem
Pros:

Falcon Crest Lodge is a wonderful place to stay. It is clean and comfortable. We had a nice view and the room had all of the amenities that we needed. The staff were very friendly and helpful. It is a short walk to the central area and Canmore is a beautiful place to stay.

2026-03-01 • via Tripadvisor
Y
Ying Yi • couple • tw
10
2026-02-28 • via Nuitee
Y
Yuliia • extended_group • ca
10
Pros:

Привітний персонал і прекрасний вид із вікна

2026-02-28 • via Nuitee
M
Mandy • family_with_children • ca
10
2026-02-27 • via Nuitee
D
Dana • solo_traveller • ca
10
It was awesome
Pros:

Location

Cons:

Limited parking for truck

2026-02-27 • via Nuitee