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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Hot tub/Jacuzzi
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Ski storage
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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ATM/banking
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Ski storage
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
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Fishing nearby
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Horse riding nearby
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Ski lift privileges
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Snow sports gear
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Amenities in the Rocky Mountains
Spacious Rooms with Kitchenettes and Fireplaces
Indulge in the comfort of guest rooms at Falcon Crest Lodge offering a patio or balcony, perfect for soaking in the scenic views. Each room is equipped with a kitchenette, fireplace, and a barbecue grill for a cozy evening. Select rooms even feature a separate living room and a convenient washer and dryer, ensuring a relaxing stay.
Recreational Facilities and Nearby Attractions
Stay active at the on-site fitness center or unwind in one of the two hot tubs. With heated underground parking, your convenience is our priority. Explore nearby attractions like the Silvertip Golf Course and Cougar Creek skating rink, just a short drive away.
Book your stay now at Falcon Crest Lodge for a memorable Rocky Mountain getaway.
When booking 5 rooms or more, different policies and additional supplements will apply.
Guests who are interested in a room upgrade with a Mountain View can contact the hotel prior to check in to inquire on availability, fees and additional details.
Toddler playpens are available upon request for a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The location to downtown Banff was close; roughly about a 20 minute drive. The hotel itself is ok; I would rate it a 3/5.
We have stayed at several Clique hotels in the past, and unfortunately, this was by far our most disappointing experience. During our stay, we discovered a bug on one of the robes after it had already been worn. When we reported this to reception, the response was underwhelming, and we were directed to follow up with the manager, Libby, via email.
Management advised that this is typical for this time of year; however, we have stayed at other hotels in Banff during the winter and spring months and have never encountered a similar issue. Given that we were celebrating my wife’s birthday, the situation was particularly disappointing. No form of compensation or reassurance was offered (apart from they checked the room and couldn’t find anything) which left us concerned about potentially bringing something home with us. While we understand that no hotel is without flaws, the manner in which guest concerns are addressed speaks volumes about the overall level of service.
Additionally, the lighting throughout the property could be improved. The hallways off the elevators are very dimly lit, with little to no natural light, creating a rather somber atmosphere. The lighting in our suite’s bathroom was also inadequate, requiring my wife to apply her makeup in the bedroom where the lighting was slightly better.
We also experienced issues with the television in the living room, which was barely functional. We were only able to play music, and when we contacted reception, we were advised that the television is only compatible with Android devices. There were no cable services or streaming applications available, aside from Samsung TV channels, which significantly limited its usability.
Lastly, the parking situation presents some challenges. The outdoor spaces are quite small, and the underground entrance is tight and not well-suited for larger vehicles such as pickup trucks.
Great stay. Good location and easy to walk to places we love in Canmore.
Falcon Crest Lodge is a wonderful place to stay. It is clean and comfortable. We had a nice view and the room had all of the amenities that we needed. The staff were very friendly and helpful. It is a short walk to the central area and Canmore is a beautiful place to stay.
Привітний персонал і прекрасний вид із вікна
Location
Limited parking for truck
excellent place to stay everyone is so friendly especially Jessica at the front desk.
Great accommodations extremely clean and well kept property
Would be appreciative of more flexible check in/out times.
Everything
None
Everything we needed for a comfortable stay in Canmore. The bed was exceptional. Enjoyed hottub too. Our room was very clean and staff helpful when we were not able to operate the TV remote.
Fully equipped kitchen. Sp@cios rooms with excellent view. Quiet.
It is better than expected. The bus stop is just infront of the hotel to downtown. Facilities wise is great! I got the mountain view room so beautiful. The kitchenette is complete. I would come again. Staffs is very accomodating and friendly.
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