Auckland City Hotel - Hobson St

Hotels
8.2 (3962 reviews)
157 Hobson Street , Auckland , nz
+64 9 925 0777

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 3962 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Ashleigh • couple • nz
3
2026-08-29 • via Nuitee
王 • family_with_children • tw
9
推薦給注重高 CP 值、講求乾淨舒適與交通便利的旅人。
Pros:

1. 客房品質：房間乾淨整潔，住起來非常舒適放鬆。
2. 活力早餐：早餐品項對旅人而言相當豐盛多樣。
3. 地理位置：地理位置極佳，步行即可輕鬆抵達市區各大主要景點。
4. 交通便捷：鄰近天空塔（Sky Tower）與 SkyDrive 機場巴士站，往返機場與轉乘非常方便。
5. 貼心服務：我們中間輕裝前往威靈頓四天，飯店很貼心地協助寄放大型行李，解決了大問題。
6. 行程彈性：退房當天同樣提供寄放行李服務，讓我們能輕鬆逛完天空塔後，再順路搭乘 SkyDrive 前往機場。
7. 整體感受：性價比（CP值）極高，工作人員服務態度親切專業，整體住宿體驗非常滿意！

Cons:

隔壁鄰房有人吵鬧

2026-08-29 • via Nuitee
E
Ekaterina • solo_traveller • nz
10
2026-08-28 • via Nuitee
J
Jasmine • solo_traveller • nz
10
2026-08-28 • via Nuitee
L
Lorraine (Holly) • solo_traveller • nz
9
Pros:

The whole experience was great

Cons:

No flannels in the bathroom would be my only complaint

2026-08-28 • via Nuitee
D
Daniela Sangiovanni • solo_traveller • it
8
2026-08-27 • via Nuitee
H
huang • family_with_children • tw
10
2026-08-26 • via Nuitee
J
Jade • solo_traveller • nz
7
Pros:

Great location. Friendly staff

Cons:

Beds were very uncomfortable and not stable

2026-08-25 • via Nuitee
A
Abbey • extended_group • nz
8
2026-08-25 • via Nuitee
B
Bentin • couple • nz
10
2026-08-25 • via Nuitee
M
MIHOKO • solo_traveller • jp
8
Pros:

受付スタッフがフレンドリーでした。朝食もよかったです。ハウスキーピングも丁寧に仕事をされていました。来年もオークランドシティホテルを利用します。

Cons:

ローンドリールームがちょっと暗いです。

2026-08-25 • via Nuitee
A
Agnieszka • extended_group • pl
8
Polecam hotel, super lokalizacja naprawdę, bardzo przemiły personel, darmowe trzymanie bagaży i super śniadania
Pros:

W obiekcie był bardzo miły i pomocny personel, super smaczne śniadania i czysty pokój serwisowany regularnie

Cons:

Mało miejsca na ubrania w pokoju

2026-08-24 • via Nuitee
L
Lucas William • extended_group • br
10
2026-08-24 • via Nuitee
S
Shu-Jung • solo_traveller • tw
8
2026-08-24 • via Nuitee
M
Manihani • family_with_children • nz
7
2026-08-24 • via Nuitee
J
Júlia • extended_group • us
10
2026-08-23 • via Nuitee
B
Busatto • solo_traveller • it
9
2026-08-23 • via Nuitee
W
WEN CHUN • extended_group • tw
9
地點方便，接待人員很親切有禮，床軟硬度適中，整體環境滿乾淨！
Pros:

因入住前三天要開車到羅托魯瓦，有與飯店聯繫，是否可在未住宿前三天先寄放部份大行李，飯店立即答應，當天去還主動協助搬運行李，非常貼心！

Cons:

客廳的燈光較暗，公共浴室淋浴間的排水孔流動較慢易積水！

2026-08-21 • via Nuitee
L
Luciana • couple • ar
10
Muy bien!!
Pros:

Todo muy bien

2026-08-21 • via Nuitee
S
stone adam • family_with_children • jp
8
very nice thank you:)
Pros:

This building and area are very nostalgic for me. A man at the reception was so friendly, and showed me around the building. I was very grateful for that!!! Thank you!

The breakfast was awesome!

Cons:

I understand that it is an old building, but we found that the shower did pool a little. It seemed that the plughole may have been a little blocked?

2026-08-20 • via Nuitee