Auckland City Hotel - Hobson St

Hotels
8.2 (3820 reviews)
157 Hobson Street , Auckland , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.2
Based on 3820 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Andrea • solo_traveller • ca
9
2026-06-06 • via Nuitee
P
Paul • couple • gb
6
Pros:

All good no issues but did not eat here as we had the apartment at the top as we needed a washer dryer.

2026-06-06 • via Nuitee
M
McDonagh • solo_traveller • au
7
Cons:

bed not comfortbale having two singles pushed togther.

2026-06-05 • via Nuitee
K
Keshia • couple • nz
5
2026-06-04 • via Nuitee
G
Gengyun • couple • nz
9
2026-06-04 • via Nuitee
K
KUEI MIAO • family_with_children • tw
10
2026-06-04 • via Nuitee
A
Aleksandra • couple • pl
10
Great place to stay
Pros:

Location was perfect. Room was very clean and had all necessary facilities. Service was excellent. You could even buy some souvenirs there. I really like how the lobby was decorated. Very nice vibes

Cons:

Everything was really good. Great value for money

2026-06-04 • via Nuitee
I
Irwan J Tan & Tan Siau Ling & Tan Fung Lie • extended_group • id
10
We enjoyed our stay very much. Overall, we had a great experience and would happily stay here again.
Pros:

Location, 4 cozy bedrooms, clean, spacious living room, laundry. Staffs were excellent, very friendly and helpful. I met Oki and Gracia who are indonesians, Nicholas and another very friendly staff who helped us with TV cable connection. Overall is excellent, we will come back again

Cons:

The water was pooling on the floor in the shared bathroom.

2026-06-02 • via Nuitee
A
Alizée • extended_group • pf
10
Je reviendrai ici la prochaine fois c’est sur !
Pros:

Le buffet du petit déjeuner est excellent et le dîner également

Cons:

La buanderie car les gens ne surveillaient pas leur machine et pouvaient laisser toute une nuit leur linge dans la machine.

2026-06-01 • via Nuitee
S
Shin Bang • solo_traveller • tw
10
2026-06-01 • via Nuitee
O
Olivia • couple • nz
8
2026-06-01 • via Nuitee
A
Amuketi • family_with_children • nz
8
Overall it was fine
Pros:

Loved the room and buffet

2026-06-01 • via Nuitee
T
Tania • family_with_children • au
10
Pros:

Great location
Easy to find
Convenient parking

Cons:

That the toiletries were limited

2026-06-01 • via Nuitee
M
Mary • family_with_children • nz
7
Family
Pros:

Location

Cons:

Quite small

2026-05-31 • via Nuitee
N
Naidu • solo_traveller • fj
7
Pros:

Location

Cons:

Slightly strange room layout but got used to it

2026-05-31 • via Nuitee
S
Susan • couple • nz
7
2026-05-31 • via Nuitee
A
Anupama • solo_traveller • au
5
Pros:

Staff, location

Cons:

Bed was too small, only 1 side table the heater was down hazards when you have a small baby. We have to block it with pram during our stay. The heater was not really working properly. But the staff were really nice specifically front staff

2026-05-30 • via Nuitee
E
Edward • solo_traveller • id
5
Pros:

Friendly staff and quite a funky feel to the hotel

Cons:

A mattress that must be 20 years old it was no coil spring mattress that just made so much noises you move really uncomfortable and an exceptionally noisy fan heater

2026-05-30 • via Nuitee
M
MARCIA • solo_traveller • br
10
2026-05-30 • via Nuitee
J
Johanna • solo_traveller • se
8
2026-05-28 • via Nuitee