Auckland City Hotel - Hobson St

Hotels
8.2 (3613 reviews)
157 Hobson Street , Auckland , nz

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.2
Based on 3613 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
N
N0sher • Couples • Welling, Greater London, England
8
10 minute walk to the centre
Pros:

Good location, spacious room with a multitude of choices for breakfast.

2026-04-18 • via Tripadvisor
D
David • couple • au
7
2026-04-18 • via Nuitee
E
Erdenetsetseg • extended_group • us
10
2026-04-18 • via Nuitee
D
david • solo_traveller • ca
8
Very good
Pros:

Good location clean

Cons:

Restaurant mediocre food for dinner. Breakfast great

2026-04-18 • via Nuitee
B
barbara • couple • au
7
2026-04-18 • via Nuitee
J
Julie-Anne • solo_traveller • nz
7
Woukd stay again, good basic but reasonably priced hotel in a good location.
Pros:

Pretty good value, quirky (interesting) decor, lovely staff, room was very clean. Excellent separate cafe adjoining hotel giving an alternative to the hotel’s buffet breakfast - super friendly owner/family, great muffins and coffee!

Cons:

Remote control (for tv) didn’t work, one bedside light appeared not to work and a big chip on a floor tile (it was very late at night when we realised the above but none of these was a big concern). Big old fashioned looking stand alone aircon unit which we’d read on reviews some found noisy but we didn’t need to use this during our stay).

2026-04-18 • via Nuitee
P
Poevini • couple • pf
10
2026-04-18 • via Nuitee
C
CHRISTINE • couple • us
9
We enjoyed the stay. Hoping to stay at the Auckland City Hotel again. Will definitely recommend to others
Pros:

Very good location. Walking distance to almost everything.

Cons:

No washcloths in bathroom. Only 1 hand towel for 2 guests. No counter space in bathroom. Shower stall was very small.

2026-04-17 • via Nuitee
E
Eulalie • extended_group • pf
9
Super, on reviendra c’est sure.
Pros:

L’accueil et la bienveillance du personnel.
Personnel à l’écoute du client.

2026-04-17 • via Nuitee
M
malA5619VI • Family
8
Convenient. Clean room. Quiet after 8 PM.
Pros:

5 minutes walk to SkyDrive terminal and Intercity bus terminal.

2026-04-16 • via Tripadvisor
6
65juttaf • Solo travel
10
Highly recommended
Pros:

Very friendly, cooperative, very good breakfast, every time I would choose this hotel again 😀

2026-04-16 • via Tripadvisor
M
MIYUKI • couple • jp
7
色々言ったけど、ゆっくり体を休めることができました。ありがとう。
Pros:

スカイシティから近いのが良かったです。スタッフさんも親切でした。

Cons:

お部屋の香りが強すぎて、2晩マスクをして寝ました。
設備自体は歴史があって古いから仕方ないのかも。強くしないと隠せない匂いがあるのかも。
1階はエレベーターがなく、XLのスーツケースを持って階段を上がるのが大変だった。

2026-04-16 • via Nuitee
D
Damon • family_with_children • au
4
Was a bit disappointed with the accommodation. Staff were friendly and helpful
Pros:

THe staff were friendly and helpful.

Cons:

The location. Hobson St was uninspiring
There was no assistance to bring bags up to hotel room or bring down. Self service at 4 star hotel prices.
Expensive for what it was.
Accommodation was tired and and generally in a state pf disrepair
The gym looked at home in a Denepesar prison

2026-04-16 • via Nuitee
S
Sandhu • solo_traveller • nz
10
Pros:

Nice and Clean rooms.

2026-04-16 • via Nuitee
C
Christian • couple • nz
7
Staff were excellent
Pros:

Close to venue

Cons:

The bathroom tap didn’t work, that’s ok I was only a overnight stayer

2026-04-16 • via Nuitee
A
Andrew • couple • nz
10
Will stay again
Pros:

Clean, great location, great restaurant and bar

2026-04-16 • via Nuitee
Z
Zita • extended_group • nz
8
2026-04-15 • via Nuitee
N
Niva • solo_traveller • au
7
2026-04-15 • via Nuitee
L
Logan • solo_traveller • nz
8
2026-04-15 • via Nuitee
T
Tuilalo • family_with_children • nc
10
2026-04-15 • via Nuitee