Hotel Bogotá Regency Usaquén

Hotels
8 (1907 reviews)
Carrera 7 N° 127-21 , Bogotá , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Good location
Cons:
Cleanliness issues
Dated rooms
Outdated amenities

Categories

Cleanliness
7.33
Could be improved based on comments about cleaning standards during longer stays.
Service
8.3
Consistently praised for the staff's friendliness and helpfulness.
Location
8.34
Noted as very good and well-situated for various activities.
Room Quality
7.79
Rooms are spacious but some comments indicate they could use modern amenities.
Amenities
7.82
Amenities such as breakfast and gym are appreciated, though some are outdated.
Value for Money
7.78
Generally perceived as good, but some concerns with outdated facilities.
Food and Beverage
8.83
Breakfast and food quality received high praise.
Overall Experience
7.8
Overall satisfaction is positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:03

Property Description

Luxurious Accommodations - Bogotá Regency offers elegantly decorated rooms with dark wood furniture and modern amenities, providing a comfortable and stylish stay for guests.

Dining Excellence - Indulge in a culinary journey at the on-site restaurant, serving a variety of delicious local and international dishes. Afterward, unwind at the bar with a fine selection of wines, cocktails, and aperitifs in a relaxed setting.

Convenient Location - Situated in Bogotá's Usaquen district, the hotel is near popular shopping destinations like Unicentro Shopping Centre and Hacienda Santa Barbara mall. With El Dorado Airport just 12 km away, guests enjoy easy access to both leisure and business attractions.

Experience luxury, fine dining, and convenience at Bogotá Regency. Book your stay now for an unforgettable experience.

Important information:

Please note that the hotel insurance charge will be COP 11,000 per night per person.

According to Colombian Law, all children under 18 years old must present their identity document along with their parents to make the registration at the hotel.
If the child is traveling with a different adult, these documents will also be required along with a written authorization document signed by the child's parents.

Please note that an advance payment will be requested as a guarantee of the reservation for reservations for more than 3 rooms or more than 7 nights.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 80,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 100,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 12 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1907 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
N
Nicole couple us
10
Unique building with wonderful customer service in Usaquen!
Pros:

This hotel is my go to hotel when I come to Bogotà.The service is wonderful and the remodeled rooms are beautiful with wood floors!

Cons:

NA

2026-04-17 via Nuitee
R
Roberto Carlos couple co
2
Decepcionante
Pros:

Nada

Cons:

El personal de la recepción muy poco amables y no mostraron muy poca empatía.

2026-04-16 via Nuitee
M
Maria solo_traveller us
1
2026-04-16 via Nuitee
L
Luis couple gt
9
2026-04-16 via Nuitee
J
Jorge couple us
8
2026-04-14 via Nuitee
J
Jhon couple us
10
Pros:

Good

Cons:

Excelente

2026-04-13 via Nuitee
F
Fernando solo_traveller co
8
Bien
Pros:

Bien ubicado y aseados y ordenado

Cons:

Está un poco viejo las instalaciones pero bien sostenido todo

2026-04-11 via Nuitee
A
ALEJANDRO solo_traveller co
8
El precio
Pros:

La ubicación y el desayuno

Cons:

El hotel ya se siente muy antiguo, más que todo en las habitaciones, el sanitario lo funcionaba bien, el agua caliente era prácticamente agua fría, el televisor no tenía opción de plataformas, el
Hotel se estancó en el tiempo, no solo es importante la ubicación sino las comodidades

2026-04-10 via Nuitee
M
Muszkat solo_traveller ar
5
HOTEL CORRECTO, NO LE SOBRA NADA
Pros:

Las habitaciones son cómodas, grandes, aunque un tanto antiguas.
Ubicación correcta, entorno un poco anticuado. El hotel necesitaría un restyling....por ejemplo la zona del lobby esta linda, pero la zona del bar, co-working, etc., muy vieja

Cons:

No me permitieron hacer un early check in, incluso cuando regresé me hicieron esperar 10 minutos hasta que se cumpliera la hora EXACTA de check inn, si siquiera poder ir haciendo el papelerío del caso mientras se hacía la hora.
La zona de desayuno es pequeña, y "vieja". La comida, café, etc., BIEN, pero el entorno bastante feo. Mesas muy chicas, ambito pequeño, mal iluminado, etc.

2026-04-08 via Nuitee
D
Dussan Medina family_with_children co
10
2026-04-07 via Nuitee
J
JOSE LUIS solo_traveller mx
10
Excelente
Pros:

Todo impecable

Cons:

Nada

2026-04-07 via Nuitee
J
JACQUELYN family_with_children ec
10
2026-04-06 via Nuitee
A
Adriana couple co
5
Pros:

La alimentación era muy buena y la habitación muy cómoda

Cons:

El chico encargado de la recepción era muy poco amable

2026-04-02 via Nuitee
T
Torres Rodríguez family_with_children co
10
Pros:

Todo

Cons:

Nada

2026-04-02 via Nuitee
J
Jorge couple us
7
2026-03-31 via Nuitee
J
Jorge couple us
7
2026-03-31 via Nuitee
M
MariluzVanegas family_with_children co
3
Que desastre de hotel
Pros:

El desayuno y el personal del restaurante

Cons:

Las instalaciones viejas, pedimos 1 gorro de baño y que problema para entregarlo, pedimos un jugo y se tenia que pagar ya, como si no se pudiera cargar a la cuenta, se mando a la lavandería 1 pantalón nuevo, mismo que regresaron mas sucio de lo entregado y para colmo la ventana no tenía el Black out completo, pusieron un pedazo de cortina con cinta!

2026-03-31 via Nuitee
M
Miguel couple us
6
Pros:

Good breakfast & location

Cons:

We were promised 2 weeks before a room in the 10 floor to avoid noise , we ended up on a six floor very noisy room instead, the evening agent at the front desk was aware o our request but he said thee was nothing he could do as the rooms were taken by a large group. Very disappointing.

2026-03-30 via Nuitee
S
Sam family_with_children us
8
2026-03-27 via Nuitee
S
Sandy couple us
9
From my booking I had a great experience!!
Pros:

The staff was very friendly

Cons:

Prior to my booking, my sister booked the stay few days prior and the room they gave us was the PH this room was outdated with dirty carpet and the noise from the outside was terrible

2026-03-25 via Nuitee