Hotel Bogotá Regency Usaquén

Hotels
8 (1907 reviews)
Carrera 7 N° 127-21 , Bogotá , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Good location
Cons:
Cleanliness issues
Dated rooms
Outdated amenities

Categories

Cleanliness
7.33
Could be improved based on comments about cleaning standards during longer stays.
Service
8.3
Consistently praised for the staff's friendliness and helpfulness.
Location
8.34
Noted as very good and well-situated for various activities.
Room Quality
7.79
Rooms are spacious but some comments indicate they could use modern amenities.
Amenities
7.82
Amenities such as breakfast and gym are appreciated, though some are outdated.
Value for Money
7.78
Generally perceived as good, but some concerns with outdated facilities.
Food and Beverage
8.83
Breakfast and food quality received high praise.
Overall Experience
7.8
Overall satisfaction is positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:03

Property Description

Luxurious Accommodations - Bogotá Regency offers elegantly decorated rooms with dark wood furniture and modern amenities, providing a comfortable and stylish stay for guests.

Dining Excellence - Indulge in a culinary journey at the on-site restaurant, serving a variety of delicious local and international dishes. Afterward, unwind at the bar with a fine selection of wines, cocktails, and aperitifs in a relaxed setting.

Convenient Location - Situated in Bogotá's Usaquen district, the hotel is near popular shopping destinations like Unicentro Shopping Centre and Hacienda Santa Barbara mall. With El Dorado Airport just 12 km away, guests enjoy easy access to both leisure and business attractions.

Experience luxury, fine dining, and convenience at Bogotá Regency. Book your stay now for an unforgettable experience.

Important information:

Please note that the hotel insurance charge will be COP 11,000 per night per person.

According to Colombian Law, all children under 18 years old must present their identity document along with their parents to make the registration at the hotel.
If the child is traveling with a different adult, these documents will also be required along with a written authorization document signed by the child's parents.

Please note that an advance payment will be requested as a guarantee of the reservation for reservations for more than 3 rooms or more than 7 nights.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 80,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 100,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 12 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1907 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
D
Diana couple co
7
Pros:

Es lindo

Cons:

Hace mucho frío, la llave de la habitación no abrió.

2026-03-14 via Nuitee
V
Valentina couple co
3
Precio elevado para lo que ofrece
Pros:

La ubicación es buena, pero el precio final fue más alto que el anunciado en la reserva. Además, la habitación no contaba con elementos básicos como toallas o jabón, y las instalaciones no corresponden con el costo de la estancia.

Cons:

El precio final fue más alto que el anunciado en la reserva y la habitación no contaba con elementos básicos como toallas o jabón. Además, las instalaciones presentan varias incomodidades y no corresponden con el costo de la estancia.

2026-03-13 via Nuitee
Y
Yanice couple fr
8
Sympa
Pros:

Sa localisation
Le rapport qualité prix

Cons:

Buffet du pdj un peu léger

2026-03-13 via Nuitee
J
Jaime couple co
8
Great location, excellent staff that compensate for a dated hotel.
Pros:

The location was perfect for our purpose. My wife was undergoing surgery at the INO clinic, just 150 meter away. Being so close to the clinic, the hotel location was superb and very convenient. The front desk staff, specially Felipe, were very helpful and friendly. The were very empathic to our particular situation and were quick to help and respond to our requests.

The included breakfast was sufficient. There are limited choices, but all fresh and good tasting. You can have eggs made to order, just to expect the huge, plentiful, buffet-style breakfast you may find at larger chain hotels.

Cons:

The hotel is old, it is just a fact. The rooms are dated and not necessarily updated in any way. While the rooms are VERY spacious, there is a lot of "dead space" that could count with better furniture and infrastructure. We stayed in the Grand Suite, a huge room with a huge bathroom, but the size of the room made it look like an empty warehouse that had a bed and a sofa thrown into it in an improvised manner. Maybe some better thought of furniture and amenities would make such great spaces a better stateroom to stay at and enjoy.

2026-03-12 via Nuitee
G
GILBERT family_with_children fr
10
2026-03-10 via Nuitee
J
Jaime couple co
8
Great location for those getting procedures done at the INO Clinic
Pros:

The location, for the purpose we needed it was 10/10. I had two requests that were immediately taken care of by the staff. The front desk attendant was super friendly and helpful.

Cons:

Its a dated hotel, the facilities do show wear and age

2026-03-06 via Nuitee
C
CarolinaPlgn family_with_children it
8
Pros:

Even if the rooms are furnished with relatively old furniture, the room was clean and large. The bathroom was a bit cold because there were some openings close to the shower, but it was spot clean. Breakfast was very nice, every day they changed the food and there was a good selection. The stuff was always nice. Even though the room was facing the main big road, the noise was bearable for us.

Cons:

The room was cold at night, and we asked for an extra blanket but they never gave it to us. The opening times of the gym are not the ones that appear online or on the pamphlet they give you, it closes earlier. Same for the restaurant, it closes at 4 pm.

2026-03-04 via Nuitee
M
Martin solo_traveller ch
7
2026-03-04 via Nuitee
R
Renske extended_group nl
8
2026-03-02 via Nuitee
A
Azulca17 family_with_children co
9
Pros:

El desayuno completo, variado, buena temperatura.

2026-03-01 via Nuitee
W
Wanda family_with_children do
10
Pros:

La ubicación es excelente y el servicio de mejor lo recomiendo al 💯

Cons:

Que no ofrecen servicio todo incluido

2026-03-01 via Nuitee
L
Liliana solo_traveller co
10
2026-02-28 via Nuitee
M
Maria fernanda family_with_children co
7
2026-02-27 via Nuitee
C
Colombia couple co
8
Ein Empfehlenswertes Hotel der oberen Mittelklasse.
Pros:

Sehr empfehlenswertes Hotel. Gute Lage. Freundliches Personal. Gutes Frühstück. Gutes Presi-Leistungsverhältnis.

2026-02-26 via Nuitee
B
Bartlomiej couple us
1
Unclean facility and rude/mocking staff
Pros:

The location is okay and has a nice view, that’s about it.

Cons:

The rooms do not have heating and are freezing cold with ancient windows leaking sound and cold air, furnished with worn down furniture, floors and walls are dirty and disgusting. Dirty shower with old bugs dried on the walls. Black musk present on walls within 3rd story of the property outside the rooms (could be mold). Looks like hallways were not cleaned in decades. Extremely rude staff that mocks foreign guests and refuses basic requests (sharing salt from kitchen).

2026-02-26 via Nuitee
E
Erika Cristina family_with_children ec
10
Pros:

los desayunos y la gatita tan hermosa que es parte del hotel... amo animales así que fue una grata sorpresa y compañía

2026-02-22 via Nuitee
J
J.Loefstop family_with_children nl
8
2026-02-14 via Nuitee
Y
YULY couple co
10
2026-02-14 via Nuitee
E
Eric solo_traveller nl
6
Oude bende op een goede locatie
Pros:

Goede locatie, schoon en vriendelijk personeel

Cons:

Slecht onderhouden hotel, oude bende

2026-02-12 via Nuitee
E
Erisnel family_with_children pa
5
Pros:

.

Cons:

.

2026-02-11 via Nuitee