XO Hotel Inner

Hotels
7.9 (7096 reviews)
Wanningstraat 1 , Amsterdam , NL
+31 20 662 5792

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Great location
Comfortable
Friendly staff when requested
Cons:
Cleanliness issues
Poor service on check-in
Value for money concerns

Categories

Cleanliness
6.05
The room was reported to be dirty, with stains and lack of daily cleaning.
Service
9.02
The staff was initially unhelpful but later provided good service when requested.
Location
10
Location is praised, particularly for proximity to attractions and transport.
Room Quality
7.01
Rooms were noted to be small, occasionally not as expected, and some uncomfortable features.
Amenities
8.04
Amenities mentioned include basic comfort items but lacking in quantity and quality.
Value for Money
7.5
Some guests found the hotel overpriced for the quality received, particularly regarding breakfast.
Food and Beverage
6.05
Breakfast was below expectations, particularly the coffee quality.
Overall Experience
9.55
General experience was positive, with specific praises for location and comfort despite several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious and Convenient Accommodation in Amsterdam

The XO Hotels Inner, nestled in the Museum district of Amsterdam, offers a prime location just minutes away from iconic attractions like the Van Gogh Museum and Rijksmuseum. Newly Renovated Rooms with Modern Amenities await guests, featuring flat screen TVs, Nespresso coffee machines, and heated floors in the bathrooms. The hotel's proximity to Museumplein and Concert Gebouw allows for easy access to transportation options, including tram lines to key destinations and an airport shuttle to Schiphol Airport. Explore Amsterdam with Ease and indulge in comfort at XO Hotels Inner - your perfect choice for a memorable stay in this vibrant city. Book now and experience the best of Amsterdam with us!

Important information:

Please note that the following group policies apply for bookings of 6 rooms or more. Group bookings will only be confirmed on non refundable rate and conditions

Please note that this property does not serve alcohol.

Please note that the main booker must be minimum 18 years old.

Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodations.

Please note that cash payments are not accepted at this hotel.

By booking at XO Hotels you agree to the XO Hotels house rules and conditions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 7096 reviews
Cleanliness: 6.05
Service: 9.02
Location: 10
Room Quality: 7.01
Amenities: 8.04
Value for Money: 7.5
Food and Beverage: 6.05
Overall Experience: 9.55
Z
Ziad Qsous • solo_traveller • jo
8
2026-09-19 • via Nuitee
J
Julia • solo_traveller • de
7
Städtetrip 4 Nächte
Pros:

Die Nähe zur S-Bahn Station. Die ruhige Lage. Das freundliche Personal. Die Sauberkeit war in Ordnung.

Cons:

Das Rührei und die Bohnen wurden zum Frühstück kalt serviert.

2026-09-19 • via Nuitee
R
Roy-Kenneth • solo_traveller • no
9
2026-09-19 • via Nuitee
S
simone • couple • it
7
2026-09-18 • via Nuitee
N
Nicolas Cortinovis • solo_traveller • it
10
Pros:

Ottimo sistema di auto check-in, ottima posizione e ottima pulizia delle camere, consigliato!

2026-09-18 • via Nuitee
L
Lorena • solo_traveller • au
5
Pros:

The location

Cons:

The tiny basement room.

2026-09-18 • via Nuitee
K
Kristina • couple • at
10
Ausgewöhnlich
Pros:

Preis - Leistung 🔝
Sehr nettes Personal 👍

2026-09-18 • via Nuitee
L
Luis Alejandro • extended_group • de
8
Pros:

The location and staff were great

2026-09-18 • via Nuitee
J
Juho-Matias • extended_group • fi
9
2026-09-17 • via Nuitee
J
Justine • couple • be
10
2026-09-17 • via Nuitee
T
Teresa • couple • gb
8
Lovely
Pros:

Central to museums etc. clean, daily cleaner and coffee replacements

Cons:

Let us into the room early 3 hours. But charged us !

2026-09-17 • via Nuitee
A
Ann • extended_group • be
9
Zeer goede locatie!
Pros:

Gewoon ontbijt. Alles was aanwezig

Cons:

Haakjes in de badkamer om je kleren aan te hangen!

2026-09-17 • via Nuitee
O
Odqvist • solo_traveller • se
10
2026-09-16 • via Nuitee
H
Henckens • couple • nl
5
2026-09-16 • via Nuitee
E
Ece • couple • tr
5
DIRTY.
Pros:

It was disgustingly dirty. I dropped something on the floor and I had to look under the bed. It was a feast underneath the bed… The room had someone else’s hair ON THE BED when I came in. The bathroom had someone else’s hair on the floor as well. We found someone else’s berries at some point. I am extremely disappointed. I am shocked that they have the courage to ask for money when it comes to early check in. I cant imagine paying money to enter early to a room completely dirty.

Cons:

DIRTY.

2026-09-16 • via Nuitee
K
K Green • solo_traveller • us
9
Pros:

Room was clean and comfortable, staff was very friendly, and the location was perfect. I was a little nervous about staying in a room with no window but it still felt very spacious and the room was dark and quiet which made for excellent sleeping.

Cons:

Shower was slippery and water got out onto the floor a little.

2026-09-16 • via Nuitee
R
Rapha • solo_traveller • br
1
Awful and pricey experience… never advice for anyone. You can find far better place for the same money.
Pros:

Very cold staff

Cons:

Subject: Formal Complaint Regarding Stay: Unprofessional Staff, Incorrect Room & Excessive Charges
To: Hotel Management
I am writing to express my strong dissatisfaction with my recent stay, which fell far below acceptable standards due to systemic service failures, inaccurate room representation, and unreasonable billing practices.
* Unprofessional & Invasive Staff: The front desk team was cold, untrained, and openly avoided eye contact. Staff members entered my room without permission while I was in the bathroom on at least three occasions. Furthermore, when I raised multiple concerns and requested to speak with the manager, the front desk refused to assist or even provide the manager's full name, offering only "Joe."
* Misleading Accommodations & Subpar Amenities: The property is overly cramped, and the twin room assigned to me barely fit my luggage—a stark contrast to the spacious photos shown on your booking platform. Additionally, the breakfast quality was extremely poor, featuring no fresh fruits and low-quality artificial orange juice.
* Unfair Billing Practices: Despite paying an early check-in fee of €5 per hour upon arrival, I was unfairly penalized for checking out just 30 minutes late at 11:30 AM. The receptionist charged me €10 for this minor delay, adding insult to injury by mockingly stating, "It’s our pleasure."

I just changed for a same price Hotel and am staying in a place that made justice to my booking status and fixed my trip

2026-09-16 • via Nuitee
R
Ricardo • couple • br
7
2026-09-15 • via Nuitee
K
Kaitlin • couple • us
9
Amazing location, beautiful hotel, smooth stay.
Pros:

Great location! The hotel was clean and quiet. I loved the check-in and check out process, it was very smooth!

Cons:

Had a hard time using the vending machine. And the shower got the floor really wet.

2026-09-15 • via Nuitee
E
Elchin • extended_group • az
10
Pros:

Тишина

2026-09-15 • via Nuitee