Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 893 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
R
RIHO • couple • ee
9
Pros:

👍

2026-04-15 • via Nuitee
M
Mr. Walid Y. El Orra • solo_traveller • br
10
Pros:

Spacious and comfortable

2026-04-15 • via Nuitee
A
Amr • couple • sa
8
Enjoyed it.
Pros:

The renovation

Cons:

Time for checking out

2026-04-15 • via Nuitee
T
Tomasz • extended_group • pl
9
Fantastic
Pros:

Fantastic size of room and bathroom

Cons:

They need to fix the doors in this hotel, because people slam them so hard that it was impossible to sleep at night.

2026-04-07 • via Nuitee
A
Aaron • family_with_children • gb
9
2026-04-04 • via Nuitee
A
Aysha • solo_traveller • ae
10
Breathtaking stay!
Pros:

Everything about it was beautiful. The lobby, the reception and concierge, the restaurants and the room - everything was simply amazing!

Cons:

Nothing

2026-04-04 • via Nuitee
H
H608YQmostafaa • Friends getaway
10
Mohamed the shisha man
Pros:

Mohamed the shisha man is one of a kind. The service is super.

2026-04-02 • via Tripadvisor
F
falage2026 • Friends getaway
10
It was a nice experience and mohmed shisha man provided a very good service for the shisha
Pros:

It was a nice experience and mohamed shisha man provided for us a very good service

2026-04-02 • via Tripadvisor
C
Companion66217941635 • Business
10
A Stay That Felt Like Stepping Into a Dream
Pros:

I had such a lovely stay at the Waldorf, honestly, one of those experiences that just feels easy and enjoyable from the moment you arrive.

The room was a highlight for me incredibly spacious, with everything feeling open, airy, and thoughtfully designed. It’s the kind of space where you can actually relax and breathe, not just sleep.

The lobby… wow. The best way I can describe it is like stepping into a “Jurassic World” scene, but in the most elegant, luxurious way. It has this magical, almost surreal atmosphere, like a beautiful bubble in heaven, filled with classy corners and stunning details everywhere you look.

The staff truly made the experience even better. Everyone was warm and welcoming, and a special thank you to Amr, who helped me with my luggage with such a genuine smile and even checked the weather forecast for me, such a thoughtful touch that really stood out.

Overall, it was a seamless and memorable stay. Beautiful space, great energy, and exceptional service, I’d definitely come back. ✨

2026-04-02 • via Tripadvisor
S
Seaside02045400920 • Family
10
Best in Cairo!
Pros:

We had an amazing experience at Waldorf Astoria. Amazing and friendly staff who go above and beyond to not only make your stay comfortable but have a pleasant experience. From the bellmen to room service to service desk to pool staff, everyone was wonderful.

2026-04-01 • via Tripadvisor
A
ahX7080UI • Business
10
Amazing shisha! Thank you mohamed!
Pros:

Shisha at the bar was amazing and Mohamed shisha man was very friendly and helpful. Thank you for a wonderful night. 🙏🏻

2026-03-31 • via Tripadvisor
3
321montses • Couples
10
Outstanding Service
Pros:

Had a great stay. The service throughout the hotel was excellent-attentive, warm, and consistently high-level. Dina at reception stood out for her kindness and helpful attitude, making check-out especially smooth.
The pool area was beautiful and relaxing, perfect for unwinding. A highlight of the stay was breakfast at Ayda.

2026-03-31 • via Tripadvisor
5
52mahmoudy • Family • Cairo, Cairo Governorate
10
Very Nice Hotel
Pros:

Very nice hotel, from the check in it was very smooth and the room was suspicious and the restaurant was great during the breakfast and the cleaning was very good. And special thanks to Mr Mohamed Ezzat at the reception was very hopeful.

2026-03-31 • via Tripadvisor
H
Hellokathy • Couples
10
Best place to stay
Pros:

Everything has been wonderful at this hotel. Everyone working here is pleasant and longing to assist you in any way. I particularly enjoyed Farida in the club lounge, who served us so cheerfully and tenderly.

2026-03-30 • via Tripadvisor
F
F5142PW_ • Friends getaway
10
Good service
Pros:

Thank you for your service Sayad!

2026-03-30 • via Tripadvisor
N
Navigate13451 • Business
10
An Oásis in Cairo
Pros:

Lovely hotel and staff Sayed was always there to help

2026-03-30 • via Tripadvisor
2
22ff22 • Family
10
Excellent stay
Pros:

Excellent crew, service, food and hospitality. Special thanks to Muhammad Ezzat and his fabulous team in the reception and the hotel.. The service provided by Faredah in the lounge is exceptional. The rooms are excellent. 💖🥇

2026-03-29 • via Tripadvisor
B
BHA1 • Couples • Haywards Heath, West Sussex, England
10
Great stay
Pros:

Nice hotel oasis on the outskirts of Cairo and looked after well by George and Nader at the pool

2026-03-29 • via Tripadvisor
5
500rashaf • Business
10
Nice experience and nice welcoming from all team members and especially Fo team members, Mr. Ezzat was supportive and h
Pros:

Hotel very nice and elegant, worm welcoming from fo Mr. Ezzat was very helpful and supportive

2026-03-29 • via Tripadvisor
S
saraaW8163GY • Friends getaway
10
Had an amazing stay
Pros:

Everything is super niceee
Thank you for stayed 🙏🏻

2026-03-29 • via Tripadvisor