Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 972 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
A
Abdulaziz • couple • sa
7
2026-05-08 • via Nuitee
R
Richard • extended_group • gb
8
2026-05-05 • via Nuitee
Z
Zaur • couple • tr
10
2026-05-05 • via Nuitee
C
Cosmin • solo_traveller • ch
8
Pros:

Great room, big, clean, quiet and with a comfortable bed. Breakfast was also good.

Cons:

A lot of restaurants were closed during Ramadan with no clear schedule. The restaunts in the nearby hotel that were open were not very good quality. We ended up eating at a different place although we would've prefered to eat at the hotel.

2026-05-03 • via Nuitee
H
Herbert • solo_traveller • at
9
2026-05-02 • via Nuitee
N
Nthabiseng • couple • za
9
Pros:

Everting about the place was great , picture on booking.com don’t do it justice.

2026-04-29 • via Nuitee
R
Robert • solo_traveller • lu
10
Pros:

Everything was wonderful

Cons:

Tha casino, we entered got a drink for free and took our time to drink it, then we wanted money to play, minimum play amount was 50 dollars an they said the card payment didn't work to give us money, so we both felt that they just wanted to get rid of us

2026-04-28 • via Nuitee
M
Majid Sabban • couple • sa
8
2026-04-26 • via Nuitee
O
Omar • couple • eg
10
2026-04-25 • via Nuitee
H
Hamza • extended_group • gb
10
The most amazing trip ever
Pros:

Everything was amazing from the service provided to the hotel itself. Amr was an amazing person and so hospitable. Very very happy with the service he provided.

Cons:

Nothing

2026-04-25 • via Nuitee
U
Urszula • solo_traveller • pl
10
2026-04-24 • via Nuitee
J
Jasper • family_with_children • nl
9
Als een oase in het extreem chaotische Caïro.
Pros:

Hoe schoon en rustig het was. Als een oase in het extreem chaotische Caïro.

Cons:

Matras was oud/te zacht

2026-04-24 • via Nuitee
Z
Zainab • couple • ng
9
SPLENDID. The staff were amazing, especially those at breakfastst
Pros:

Everything. Breakfast, the pool, the room

Cons:

Nothing

2026-04-21 • via Nuitee
M
Mr. Walid Y. El Orra • solo_traveller • br
10
Pros:

Spacious and comfortable

2026-04-15 • via Nuitee
R
RIHO • couple • ee
9
Pros:

👍

2026-04-15 • via Nuitee
A
Amr • couple • sa
8
Enjoyed it.
Pros:

The renovation

Cons:

Time for checking out

2026-04-15 • via Nuitee
T
Tomasz • extended_group • pl
9
Fantastic
Pros:

Fantastic size of room and bathroom

Cons:

They need to fix the doors in this hotel, because people slam them so hard that it was impossible to sleep at night.

2026-04-07 • via Nuitee
A
Aaron • family_with_children • gb
9
2026-04-04 • via Nuitee
A
Aysha • solo_traveller • ae
10
Breathtaking stay!
Pros:

Everything about it was beautiful. The lobby, the reception and concierge, the restaurants and the room - everything was simply amazing!

Cons:

Nothing

2026-04-04 • via Nuitee
H
H608YQmostafaa • Friends getaway
10
Mohamed the shisha man
Pros:

Mohamed the shisha man is one of a kind. The service is super.

2026-04-02 • via Tripadvisor