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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations and Personalized Service
The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.
Exquisite Dining and Entertainment Options
Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.
Elegant Event Spaces for Unforgettable Gatherings
Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.
Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
Adults stay for US$100 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very nice
Nothing
Breakfasts were a treat. The chef was so lovely, and she was keen to get us to try different things. The waiting staff were lovely, too. The hotel is beautiful, soundproof, and housekeeping was immaculate. We had a 4 night stay to visit museums and pyramids, and it worked out very well with the help of the Uber app. We knew our days would be full-on and planned to stay in at night and to eat in the restaurant, but.......
.........we didn't realise our stay would be during Ramadan, and understandably, the restaurant catered for that with an evening buffet (local dishes). We could only order from the menu after 9 pm, which would be too late for us. So we had the buffet for one night, then after that we ate at the pool, which did serve a choice of good bar food, but closed at 6. The staff at the pool are lovely too.
Totally Disappointed after being such a long term loyal customer.
New or recently remodelled accommodations, nice large rooms. Friendly, young somewhat inexperienced staff. Location near airport.
- Wifi stops within the hallway between 2 hotels although same chain.
- Rental car company prices totally & ridiculously high.
- Staff inexperience in some areas.
After ten days in the Egyptian hinterlands, it was wonderful to come to this hotel - comfy bed, clean, hot water and lots of it, totally quiet room, safe and secure facility, and kind and conscientious staff - just what we needed. With several restaurants to choose from, we had a nice variety of meal options. Staying here was a real treat!
Breakfast is one of a kind!!!
It is a very close blend of local cuisine and specilities along with world class continental tastes.
Special thanks to the chef Ameer for the fresh juice and extra attention and care!
hôtel à l'écart de la ville ce qui le rend extrêmement calme : un luxe au Caire
les chambres sont immenses et très bien agencées
hôtel très luxueux
كل شي حلو مدخل والغرفة والإطلالة
السعر اوفر ان هو بعيد شوي علي مولات
I had a terrible experience with staff, they assumed I am a native ( which I am but also American) and refused to serve me alcohol without seeing my passport of course I flipped out , they called the manager ( Mr. Aymen) who was a horrible condescending individual who tried to feed me some BS excuse about the law requires them to see and copy my passport to serve me alcohol. anyway, the general manager was made aware and immediately apologized and was very helpful, but this definitely left a bad taste.
We've stayed at the Waldorf in Cairo on a number of occasions, but have never been to Baaraa, which is the bar adjacent to the lifts, simply because, there's never been anyone in there. When we visited this time, we decided to give it a go, and were welcomed by the manager, Mohammed Ragab. The young lads who served us, Zachariah and Mohammed, were very attentive and diligent, in serving us, keeping our glasses
topped up with drinks and nuts, brought to the table. Unfortunately at Ramadan, the shelves are stripped of alcohol, but this doesn’t detract from the ambience and Colonial feel to the bar. They offer a wide selection of drinks and an excellent selection of freshly made cocktails, along with good Egyptian bar snacks. All of the staff, including the manager, as I mentioned very attentive, and polite, and certainly earned their money.
If it’s snack food you want, with a definite Egyptian twist and flavour, to compliment your wine, beer, or cocktails, then this is the place to go.
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