Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.6
Based on 1087 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
A
Amr • couple • eg
10
2026-08-22 • via Nuitee
M
Mohammad • couple • kw
10
هادئة، ومريحة
Pros:

الاهتمام بالتفاصيل، والناحية الجمالية خاصة مدخل الفندق، ونظافة الغرفة، وتنوع المطاعم، وجودة الخدمة، والاحتراف من موظفي الاستقبال، وخاصة الأستاذة منة.

Cons:

Nothing

2026-08-22 • via Nuitee
A
Ali • solo_traveller • kw
10
2026-08-21 • via Nuitee
M
Muath • couple • jo
7
2026-08-20 • via Nuitee
N
Nouf • couple • sa
10
2026-08-20 • via Nuitee
M
mohammed • couple • kw
8
Pros:

الطاقم كل متعاون ولووبي جميل جدا سوف اكرر زياره مره اخرى

2026-08-20 • via Nuitee
W
Wesam • couple • eg
2
2026-08-18 • via Nuitee
H
Hadef • couple • ae
10
2026-08-18 • via Nuitee
M
Mohammed • solo_traveller • mv
10
2026-08-18 • via Nuitee
M
Mohammed • solo_traveller • mv
10
Exceptionally good
Pros:

Excellent overall

2026-08-18 • via Nuitee
A
abdulrazaq • couple • kw
10
2026-08-18 • via Nuitee
A
Abdullah • family_with_children • sa
10
خرافي
Pros:

استثنائي

Cons:

الكهرباء بالليل تقطع

2026-08-16 • via Nuitee
M
mohamed • extended_group • sa
10
2026-08-15 • via Nuitee
H
Huda • couple • ae
9
2026-08-15 • via Nuitee
M
Maher • solo_traveller • us
10
2026-08-15 • via Nuitee
S
Syfian • couple • us
10
2026-08-15 • via Nuitee
N
nour250 • NONE • Cairo, Cairo Governorate
10
The restaurant staff was super friendly, especially Mr. Mahmoud Ibrahim and mr nade. He was very helpful and cheerful!..
Pros:

The restaurant staff was super friendly, especially Mr. Mahmoud Ibrahim. He was very helpful and cheerful!

2026-08-14 • via Tripadvisor
W
Wafa • extended_group • sa
10
2026-08-14 • via Nuitee
R
RicardoR5734 • Family
10
Perfect place to stay in Cairo
Pros:

Everything is top! The staff, special thanks to George from the pool, Mahmoud from breakfast, from the pool bar ( I don’t remember the name)… everyone. I also appreciate the early check-in! The pool is very nice, the bed rooms! The lobby 🤯❤️👌

2026-08-13 • via Tripadvisor
8
809samwelm • Family • New York City, New York
10
The true meaning of hospitality
Pros:

This is my 2nd time to visit Waldorf Astoria with my family. Honestly this place is top notch. Service is above and beyond from check in to breakfast staff and even pool staff. Every staff member on the property greet you with a smile. George one of the pool staff very hospitable with a smile. This hotel is a must visit every time I am in Cairo !!

2026-08-12 • via Tripadvisor