NH Collection Medellin Royal

Hotels
NH Collection
8.8 (643 reviews)
Cra 42 # 5 Sur - 130 , Medellín , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Cons:
Cleaning issues
Room amenities not consistently provided
Noise issues

Categories

Cleanliness
8.26
Some concerns about cleaning standards, particularly with room servicing.
Service
9.23
Overall positive reviews about staff friendliness and attentiveness.
Location
9.27
Multiple reviews highlight the excellent location close to attractions.
Room Quality
8.22
Rooms were described as comfortable but some issues regarding noise and light reported.
Amenities
8.75
Amenities such as breakfast and pools received positive feedback.
Value for Money
8.71
General sentiment indicated good value for the quality provided.
Food and Beverage
9.26
Breakfast praised as excellent, with variety and quality.
Overall Experience
8.73
Positive overall experiences mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:03

Property Description

Luxurious Spa and Wellness Center with Outdoor Pool
NH Collection Royal Medellín boasts an on-site luxury spa and wellness centre, perfect for guests looking to unwind and rejuvenate during their stay. The outdoor pool offers a refreshing retreat under the sun, adding to the overall relaxation experience.

Elegant Rooms with Modern Amenities
The hotel's rooms feature a bright and modern décor, ensuring a comfortable and stylish stay for guests. Equipped with a flat-screen cable TV, work desk, and coffee station, the rooms cater to both leisure and business travelers. The availability of 24-hour room service and laundry facilities further enhances the convenience for guests.

Gastronomic Delights and Stunning Views
Indulge in Latin modern cuisine and international dishes at the on-site restaurant, Cygnus, while enjoying signature cocktails with breathtaking city views at the bar. The proximity to shopping centers and business hubs makes dining and entertainment easily accessible.

Experience luxury, comfort, and convenience at NH Collection Royal Medellín. Book now for a memorable stay!

Important information:

Please note, all rooms in Hotel Medellín Royal are nonsmoking. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154.000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 643 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
V
Victor solo_traveller do
9
2026-07-24 via Nuitee
A
Arturo solo_traveller pe
9
Pros:

La ubicación, cerca a los centros comerciales y restaurantes

Cons:

Pedí por la aplicación y me confirmaron, que nos iban a dar 2 habitaciones comunicadas, esto no sucedió. Nos dieron 2 habitaciones en el mismo piso pero no estaban comunicadas.

2026-07-23 via Nuitee
M
Marlene Jacinta extended_group pa
10
2026-07-16 via Nuitee
S
Salvador couple es
9
ELEGANTE, PRACTICO, TRANQUILO
Pros:

la verdad, que cumple bien como NH, nada que reclamar con lo que es estadia y servicios

Cons:

solo que cargaron algo que no consumimos, pero son errores que peuden pasar

2026-07-16 via Nuitee
A
Alejandro solo_traveller co
7
EL HOTEL YA NO PARECE DE 5 ESTRELLAS, LA ANTERIOR VEX CAMAS MANCHADAS Y SUCIAS.
Cons:

DESAYUNO DEMASIADO COSTOSO PARA LO QUE OFRECEN, TOALLAS SUCIAS Y PERCUDIDAS

2026-07-14 via Nuitee
J
Jennifer solo_traveller co
7
Buena ubicación pero falta de mantenimiento a las instalaciones al igual que la amabilidad del personal
Pros:

La ubicación.

Cons:

Limpieza deficiente, instalaciones sin mantenimiento, aire acondicionado viejo y con ruido y atención del personal no fue el mejor

2026-07-12 via Nuitee
D
Daniel solo_traveller br
9
Excelente custo benefício.
Pros:

Atendimento, café da manhã, cama e banho.

Cons:

Nada de tão ruim para comentar..

2026-07-11 via Nuitee
N
NURIA couple es
9
Pros:

Habitación muy amplia con todos los detalles. Personal amable.

Cons:

No tiene el nivel de un collection de España… pero nada malo

2026-07-11 via Nuitee
5
50audrey Business Quebec City, Quebec
10
Great rooms!
Pros:

The hotel was in a great and safe location. The staff was kind and helpful. The rooms were nice and spacious!

2026-07-03 via Tripadvisor
J
JAVIER couple pa
9
Pros:

Muy bueno

2026-07-03 via Nuitee
A
Alexander1969 Couples
6
Noisy, even for me
Pros:

I've been to a lot of hotels all over the world. This hotel has either the thinnest doors ever or I was housed in the worst part of the hotel. I can sleep easily anywhere; however, this was the loudest door slamming experience I've experienced in my 40+ years of travel. I was on the 4th level. If someone on the 12th floor closed their door, I could hear it, loud and clear! This was 24 hours a day all 4 days I stayed there. I asked the front desk if they could move me to another room to mitigate the noise, I was told the noise was the same EVERYWHERE. This was a shame because the hotel is a truly nice property. The service was excellent, but doors slamming everywhere was non-stop and very loud. The breakfast buffet was well appointed with omelets made to order with lots of options. The pool and gym were on the same area with the restaurant. The gym needs more variety of tools. The pool was very spacious and really clean. The location was near both the Santa Fe and Oviedo shopping centers. The price was not bad at all. Too bad for the amounts of door slamming that I experienced.

2026-06-28 via Tripadvisor
E
Elena_divina8 Couples Tijuana, Baja California
10
Beautiful location and safe sorroundings
Pros:

Excelent location just less than 5 minutes walking to Santa Fe mall.

Santa Fe mall is very big mall with restaurants and souvenir shops also, pet friendly.

Rooms are very modern, clean and the custumer service is a 10!

Restaurant inside the hotel with excellent service and delicious tipical colombian food and also other options that are not colombian.

The pool area is very nice sorrounded by beautiful gardens, and birds singing.

It was very silent at the room, very nice stay and value for money.

2026-06-26 via Tripadvisor
C
Carlos Alfredo couple cl
10
2026-06-22 via Nuitee
Y
YUAN PO solo_traveller tw
10
2026-06-16 via Nuitee
P
Patricia couple aw
8
2026-06-16 via Nuitee
S
steve couple us
8
2026-06-14 via Nuitee
M
MARIA FERNANDA solo_traveller uy
9
2026-06-13 via Nuitee
S
Sabrina solo_traveller fr
10
Magnifique
Pros:

La propreté et proximité avec tout, le Centre commercial Santa Fé à deux minutes à pieds.
J’ai beaucoup apprécié l’attention portée au client, le personnel est d’un professionnalisme et très agréable. Petit déjeuner délicieux avec un large choix et le soir je me faisais livrer un très bon repas dans ma chambre en commandant au restaurant de l’hôtel.
Lit très confortable. Chambre spacieuse et propre.

2026-06-13 via Nuitee
M
Michael extended_group de
8
2026-06-11 via Nuitee
R
Roberto extended_group cl
9
2026-06-11 via Nuitee