NH Collection Medellin Royal

Hotels
NH Collection
8.8 (590 reviews)
Cra 42 # 5 Sur - 130 , Medellín , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Cons:
Cleaning issues
Room amenities not consistently provided
Noise issues

Categories

Cleanliness
8.26
Some concerns about cleaning standards, particularly with room servicing.
Service
9.23
Overall positive reviews about staff friendliness and attentiveness.
Location
9.27
Multiple reviews highlight the excellent location close to attractions.
Room Quality
8.22
Rooms were described as comfortable but some issues regarding noise and light reported.
Amenities
8.75
Amenities such as breakfast and pools received positive feedback.
Value for Money
8.71
General sentiment indicated good value for the quality provided.
Food and Beverage
9.26
Breakfast praised as excellent, with variety and quality.
Overall Experience
8.73
Positive overall experiences mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:03

Property Description

Luxurious Spa and Wellness Center with Outdoor Pool
NH Collection Royal Medellín boasts an on-site luxury spa and wellness centre, perfect for guests looking to unwind and rejuvenate during their stay. The outdoor pool offers a refreshing retreat under the sun, adding to the overall relaxation experience.

Elegant Rooms with Modern Amenities
The hotel's rooms feature a bright and modern décor, ensuring a comfortable and stylish stay for guests. Equipped with a flat-screen cable TV, work desk, and coffee station, the rooms cater to both leisure and business travelers. The availability of 24-hour room service and laundry facilities further enhances the convenience for guests.

Gastronomic Delights and Stunning Views
Indulge in Latin modern cuisine and international dishes at the on-site restaurant, Cygnus, while enjoying signature cocktails with breathtaking city views at the bar. The proximity to shopping centers and business hubs makes dining and entertainment easily accessible.

Experience luxury, comfort, and convenience at NH Collection Royal Medellín. Book now for a memorable stay!

Important information:

Please note, all rooms in Hotel Medellín Royal are nonsmoking. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154.000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 590 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
L
Luisa couple es
9
2026-03-18 via Nuitee
A
Antonio couple br
9
2026-03-15 via Nuitee
G
Gloria couple hn
1
Pésima Atención del Personal
Pros:

El hotel está bien ubicado y tiene todas las comodidades, pero el personal es bastante descortés con los huéspedes

Cons:

La pésima atención del personal, no son amables y no le solucionan los problemas a los clientes, por el contrario le causan inconvenientes y disgustos porque no tienen ni noción de lo que significa “SERVICIO AL CLIENTE”

2026-03-13 via Nuitee
J
Josruizc97 extended_group cl
9
Recomendado!
Pros:

Buena ubicacion, excelentes piezas, buena atencion y excelentes instalaciones.

Cons:

Todo ok

2026-03-12 via Nuitee
Z
Zaymarie couple pr
10
2026-03-11 via Nuitee
P
PAULUS solo_traveller cw
8
2026-03-11 via Nuitee
C
Carolina couple co
10
2026-03-09 via Nuitee
E
Eduardo couple co
8
2026-03-08 via Nuitee
E
EDUARDO couple ve
10
2026-03-06 via Nuitee
8
872jaew Solo travel
10
Best Experience
Pros:

I’ve enjoyed my stay, the facility and staff were amazing especially Jorge, he went above and beyond to make sure I knew where I was going and gave the best advisement. I applaud the whole staff because this experience will make me choose this hotel over and over again

2026-03-04 via Tripadvisor
J
Jose Ignacio couple es
10
2026-03-04 via Nuitee
O
Oliverio family_with_children co
9
Confort
Pros:

Muy bien

Cons:

Todo lo encontré bien

2026-03-03 via Nuitee
E
Escude solo_traveller pa
10
2026-03-02 via Nuitee
Y
Yaira couple ec
10
Lujo y confort
Pros:

Todo

Cons:

Todo me gustó, me encantó

2026-03-02 via Nuitee
L
Lilian Rincones Solognier family_with_children nl
10
2026-03-02 via Nuitee
E
emiana Couples London, England
10
Excellent as you'd expect
Pros:

Excellent stay in one of their suites. Staff attentive and friendly. Great location, leafy neighbourhood and close to shopping centre. Other than chips, no vegan options on the menu (only downside). Did not try breakfast.

2026-03-01 via Tripadvisor
O
ochoa couple co
7
Cons:

La comida muy mala, calidad vs precio no coincide

2026-02-28 via Nuitee
J
jorge alejandro solo_traveller ec
8
2026-02-27 via Nuitee
K
Kevin couple us
9
One of the best in Medellin
Pros:

Beautiful setting with pool, garden, and surrounding grove of trees. Very good restaurant too, large rooms.

Cons:

Nothing

2026-02-24 via Nuitee
L
LUGAND couple fr
7
2026-02-23 via Nuitee