NH Collection Medellin Royal

Hotels
NH Collection
8.8 (637 reviews)
Cra 42 # 5 Sur - 130 , Medellín , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Cons:
Cleaning issues
Room amenities not consistently provided
Noise issues

Categories

Cleanliness
8.26
Some concerns about cleaning standards, particularly with room servicing.
Service
9.23
Overall positive reviews about staff friendliness and attentiveness.
Location
9.27
Multiple reviews highlight the excellent location close to attractions.
Room Quality
8.22
Rooms were described as comfortable but some issues regarding noise and light reported.
Amenities
8.75
Amenities such as breakfast and pools received positive feedback.
Value for Money
8.71
General sentiment indicated good value for the quality provided.
Food and Beverage
9.26
Breakfast praised as excellent, with variety and quality.
Overall Experience
8.73
Positive overall experiences mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:03

Property Description

Luxurious Spa and Wellness Center with Outdoor Pool
NH Collection Royal Medellín boasts an on-site luxury spa and wellness centre, perfect for guests looking to unwind and rejuvenate during their stay. The outdoor pool offers a refreshing retreat under the sun, adding to the overall relaxation experience.

Elegant Rooms with Modern Amenities
The hotel's rooms feature a bright and modern décor, ensuring a comfortable and stylish stay for guests. Equipped with a flat-screen cable TV, work desk, and coffee station, the rooms cater to both leisure and business travelers. The availability of 24-hour room service and laundry facilities further enhances the convenience for guests.

Gastronomic Delights and Stunning Views
Indulge in Latin modern cuisine and international dishes at the on-site restaurant, Cygnus, while enjoying signature cocktails with breathtaking city views at the bar. The proximity to shopping centers and business hubs makes dining and entertainment easily accessible.

Experience luxury, comfort, and convenience at NH Collection Royal Medellín. Book now for a memorable stay!

Important information:

Please note, all rooms in Hotel Medellín Royal are nonsmoking. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154.000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 637 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
C
Carlos Alfredo couple cl
10
2026-06-22 via Nuitee
Y
YUAN PO solo_traveller tw
10
2026-06-16 via Nuitee
P
Patricia couple aw
8
2026-06-16 via Nuitee
S
steve couple us
8
2026-06-14 via Nuitee
S
Sabrina solo_traveller fr
10
Magnifique
Pros:

La propreté et proximité avec tout, le Centre commercial Santa Fé à deux minutes à pieds.
J’ai beaucoup apprécié l’attention portée au client, le personnel est d’un professionnalisme et très agréable. Petit déjeuner délicieux avec un large choix et le soir je me faisais livrer un très bon repas dans ma chambre en commandant au restaurant de l’hôtel.
Lit très confortable. Chambre spacieuse et propre.

2026-06-13 via Nuitee
M
MARIA FERNANDA solo_traveller uy
9
2026-06-13 via Nuitee
M
Michael extended_group de
8
2026-06-11 via Nuitee
R
Roberto extended_group cl
9
2026-06-11 via Nuitee
H
Helen solo_traveller gb
5
OK, but...
Pros:

The location

Cons:

The air conditioning was so noisy i couldn't use it at night and consequently the room became too hot. Also the toilet became blocked and the coffee machine didn't work and, although these were both dealt with very promptly, they simply shouldn't have happened at all

2026-06-08 via Nuitee
A
Alejandro solo_traveller co
10
2026-06-01 via Nuitee
R
rafaelaP8379XK NONE Bogota
10
Wonderful Hotel in a Wonderful City
Pros:

I went to Medellín with my wife for the wedding of my daugther. At the hotel I met with the rest of my family and the groom´s family. We spent together 6 wonderful days. The hotel is very well located in a hill close to shopping malls. The hotel has a beautiful lobby, a great garden and a wonderful terrace and pool with a deck and restaurant. Also have meeting rooms and a nice gym. Rooms are very comfortable and nice views over the city. Hotel staff is very nice and made my wifw and I feel very special.

2026-05-29 via Tripadvisor
J
Jim Hans couple co
9
Excelente
Pros:

Todo

Cons:

Nada

2026-05-28 via Nuitee
B
Brian couple us
1
Pros:

They did not have a room for me

2026-05-26 via Nuitee
J
Jaqueline Babetto solo_traveller br
9
Excelente experiência
Pros:

Conforto e limpeza

Cons:

Nada

2026-05-24 via Nuitee
A
Alberto_RS extended_group es
8
Buen hotel
Pros:

Buen hotel, ambles y buenas habitaciones. Buen desayuno.

2026-05-19 via Nuitee
W
Waldo couple cl
8
2026-05-16 via Nuitee
B
Briana solo_traveller mx
8
Pros:

The comfort and the rooms

Cons:

AC too noisy

2026-05-14 via Nuitee
K
Keiko couple gb
3
Very disappointed. We liked NH hotels but changed our mind about it by this stay.
Pros:

Nice room.

Cons:

There’s no international news program available.
There’s coffee machine in the room but only one intense flavor and one decaffeinated pod provided. When we asked more intense coffee pod at the reception. We were told that we’re allowed to have 3 pods a day—-what is this??? Staffs are generally unfriendly—-no greetings upon each arrival. We didn’t feel welcomed.

2026-05-12 via Nuitee
W
Waldo couple cl
9
2026-05-11 via Nuitee
M
Mary couple us
1
2026-05-11 via Nuitee