Courtyard by Marriott Miami at Dolphin Mall

Hotels
•
Courtyard by Marriott
8.8 (2353 reviews)
11275 Northwest 12th Street , Miami , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Limited breakfast options
Old room decor

Categories

Cleanliness
8.28
Some reviews noted issues with bathroom cleanliness and rust.
Service
9.25
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.29
Multiple reviews highlighted the hotel's proximity to Dolphin Mall and great surroundings.
Room Quality
8.74
Most reviews mentioned comfortable rooms, though a few noted that some were old or small.
Amenities
8.77
Guests appreciated amenities such as the pool and gym, despite some limitations mentioned.
Value for Money
8.73
Generally viewed as good value, but some reviews noted limited breakfast options.
Food and Beverage
8.28
Breakfast options were limited, but some guests enjoyed snacks and drinks.
Overall Experience
9.05
Overall, guests enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:33

Property Description

Convenient Location at Dolphin Mall
This hotel is the perfect choice for travelers looking for a comfortable stay near the bustling Dolphin Mall.

Modern Amenities and Comfortable Rooms
Each non-smoking room is equipped with a 37” flat-screen TV, a small refrigerator, and modern media devices for your entertainment. The en suite bathrooms feature luxurious granite bathtubs and complimentary bathroom amenities.

Relaxation and Dining Options
Guests can unwind in the hot tub or keep up with their fitness routine in the well-equipped fitness centre. Start your day right with a delicious breakfast at The Bistro on-site.

Book your stay at Courtyard Miami at Dolphin Mall now to experience convenience, comfort, and relaxation during your visit to Miami.

Important information:

Please note there is a USD 5.00 surcharge for package receiving and holding. Packages weighing over 22 kilograms are charged USD 50.00 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2353 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Swan • couple • bm
9
awesome value! highly recommended!
Pros:

When we travel to Miami , we love to stay at this hotel, because of the location , staff and overall home feel of the hotel!

Cons:

We have stayed there multiple times and we have not had a bad experience

2026-06-20 • via Nuitee
M
manoj • solo_traveller • tt
8
Pros:

The location

2026-06-20 • via Nuitee
J
jose • couple • us
10
2026-06-19 • via Nuitee
S
SAHADEO • solo_traveller • tt
10
Fantastic , Exceptional, Just Great
Pros:

Everything was just Fantastic!

2026-06-16 • via Nuitee
H
Hitiura • solo_traveller • us
1
Worst hotel customer service - beware
Pros:

Nothing, it was way overpriced for the quality of facilities and the customer service. I will not go back ever.

Cons:

I am Hitiura. I had booked room 211 and 215. 215 was a two queen sized bed for two nights and I prepaid that room over $600. When I got to the reception, the receptionist accused me of not paying my room and it made me very embarrassed in front of my family. I had already prepaid the room a month in advance and now I am told to pay it right now. I explained this and he told me to wait until his manager gets here. I have never had this issue happen and I travel a lot for work and leisure. Then his manager is not here but he says it is okay and I can go to the room. I don't understand if he found my payment or what happened. He then proceeds to give me card keys and half of them don't work so I have to go down to the reception three times to keep asking for new cards that will open the door. I also looked at my receipt and it had "no show" written under my name even though I have a message thread with the hotel clearly informing them that I will not arrive the first night but it still paid for it so I can get in the room in the morning of June 13 instead of waiting for 4pm check in. The same message thread has the response of the hotel saying it was fine. After I left, I was charged a $8 fee for a water bottle that I don't even remember ever using because me and my guests had brought our drinks from the cruise we just disembarked from. We had more drinks that we could use so we ended up thrashing most of them. I can't believe my family would have used a hotel water instead of all the water bottles we had brought with us. I was definitely scammed and treated poorly but I let it go because I don't want to deal with this hotel staff that makes me feel like I am in the wrong. Overall, I had an absolutely disastrous experience at this hotel and will be avoiding it from now on. I don't want to get scammed again with some obscure made up charges.

2026-06-16 • via Nuitee
H
Hitiura • solo_traveller • us
1
2026-06-16 • via Nuitee
T
Tennyson • couple • tc
8
It was a good stay
Pros:

Close proximity to the mall

Cons:

Rooms can do with an upgrade. Bathroom has some rust

2026-06-16 • via Nuitee
R
Rosa Lucia • solo_traveller • py
8
2026-06-15 • via Nuitee
E
Escobar • extended_group • co
9
2026-06-12 • via Nuitee
M
Maria • family_with_children • cl
10
Ángel me atendió súper amable y fue pro activo al ver que iba con una bebé y nos dio su ayuda en todo
Pros:

Buena atención y rapidez en solucionar todo

2026-06-11 • via Nuitee
A
Allison • solo_traveller • ec
7
Great location, hotel okay.
Pros:

Location

Cons:

Even though I wrote to tell them I was arriving at 2am they didn't have my room available, It took awhile but they were able to accommodate me in a comfortable room. The hotel is a little old looking, no one helps you with your bags.

2026-06-11 • via Nuitee
N
Nicole • solo_traveller • ky
8
Always have a good stay
2026-06-11 • via Nuitee
J
Jose • couple • co
10
2026-06-11 • via Nuitee
M
Maria • family_with_children • cl
10
Pros:

Excelente lugar

2026-06-11 • via Nuitee
F
Fern • couple • us
10
2026-06-09 • via Nuitee
R
Rosa Lucia • solo_traveller • py
8
2026-06-09 • via Nuitee
R
Rishi • solo_traveller • tt
8
Convenient stay next to Dolphin Mall
Pros:

Convenient location to stay next to Dolphin Mall...a short walk between the hotel and the mall

Cons:

The elevator may need to be serviced...takes very long between floors and makes strange noises

2026-06-08 • via Nuitee
S
Silvia Susana • couple • ar
8
Confortable
Pros:

Ubicación y atención del personal.

Cons:

Habitación pudo hacer sido modernizada.

2026-06-07 • via Nuitee
M
Miguel • solo_traveller • pe
10
2026-06-07 • via Nuitee
T
Tocarra • family_with_children • us
10
Pros:

The service was great the lady at the front desk who check me in was great

Cons:

I like everything

2026-06-06 • via Nuitee