Hotel San Fernando Plaza

Hotels
9 (5461 reviews)
Carrera 42 A No. 1 - 15 , Medellín , co

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Good breakfast
Cons:
Water quality and issues
Communication problems
Limited pool hours

Categories

Cleanliness
8.25
Issues with water and bathroom cleanliness mentioned, slight lowering of score.
Service
9.75
The staff were mentioned positively multiple times for their attention and service quality.
Location
9.25
Central location with easy access to business and shopping areas.
Room Quality
8.25
Some mentions of dated rooms and air conditioning issues.
Amenities
8.75
Generally good amenities, but mentions of reduced pool hours.
Value for Money
9.25
Good value for the price based on reviews.
Food and Beverage
9.25
Breakfast described as excellent with a variety of options.
Overall Experience
9.25
Overall positive experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:21

Property Description

Luxurious Accommodation in Exclusive District
Hotel San Fernando Plaza in Medellin offers a premium experience with a heated pool, spa, and fitness center. The rooms feature high-speed WiFi, satellite TVs, and some even have city-view terraces.

Gastronomic Delights and Relaxation
Enjoy a daily buffet breakfast and exquisite dining at Spezia restaurant. Unwind with drinks at the lobby bar or indulge in 24-hour room service. The spa offers massages, sauna, and Turkish baths, while the poolside loungers provide a perfect spot to unwind.

Convenience and Accessibility
Benefit from 24-hour front desk services, shuttle arrangements to the airport, and on-site parking. Located in the financial district, the hotel is a short drive from Olaya Herrera Airport and Plaza de Botero.

Ready to experience luxury and convenience at Hotel San Fernando Plaza? Book your stay now!

Important information:

Please note that passengers checking in with minors (under 18) must present ID and proof of parenthood or evidence of parental permission.

For any doubt about children's policies, please contact directly the property.

When booking more than 3 rooms, special conditions and supplements may apply

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT.

If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and have the hotel registry signed by each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. . and the cancelation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.

Child policy: If a minor is not staying with his/her parents, a parental consent form must be presented and NOTARIZED by the parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs COP 8800 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 99,000 per person per night when using an existing bed.
    People no matter the age stay for COP 99,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5461 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
C
Carlos Andres • couple • co
10
2026-02-14 • via Nuitee
B
Branko Steven • family_with_children • cl
10
2026-02-13 • via Nuitee
J
Joan Piere • solo_traveller • pe
10
Excelente hotel y ubicación
Pros:

Desayuno Buffet

Cons:

Todo estuvo 10/10

2026-02-13 • via Nuitee
G
Gilberto • extended_group • co
10
Convenient and Comfortable
Pros:

Cleanliness and Breakfast

Cons:

Cost has increased significantly

2026-02-13 • via Nuitee
B
Branko Steven • family_with_children • cl
10
Calidad
Pros:

Instalaciones de punta y acorde a las 5 estrellas que posee el hotel.

Cons:

Nada

2026-02-13 • via Nuitee
L
Leslie • family_with_children • us
10
2026-02-13 • via Nuitee
V
VANESSA • family_with_children • co
9
2026-02-13 • via Nuitee
L
Leslie • family_with_children • us
10
2026-02-13 • via Nuitee
I
Ingi • solo_traveller • is
9
2026-02-12 • via Nuitee
K
Katherin • family_with_children • cl
8
2026-02-12 • via Nuitee
T
Toti75 • family_with_children • ch
9
Pros:

Very nice location and employees

Cons:

Nothing

2026-02-11 • via Nuitee
D
Daniel • family_with_children • de
8
2026-02-11 • via Nuitee
S
Shengying Tracy • solo_traveller • us
9
2026-02-11 • via Nuitee
D
dany • solo_traveller • fr
7
2026-02-10 • via Nuitee
R
Ricardo • family_with_children • co
1
Pros:

No es 5 estrellas

2026-02-10 • via Nuitee
I
Isabel • couple • cr
10
Excelente
Pros:

Las vistas , la habitación, la limpieza, el buen trato, la ubicación

Cons:

Todo me gustó

2026-02-10 • via Nuitee
D
Dr. Rüdiger • couple • de
7
Insgesamt empfehlenswert.
Pros:

Aussicht vom 19. Stock, Frühstück und Service, um eine Stunde verlängerte Check-Out-Zeit, grosser
Pool

Cons:

* Pool am Montag morgen angeblich ab 9 h
geöffnet, Handtücher gab es wegen angeblicher Instandhaltungsarbeiten erst um 11:45 h und nach mehrmaligem Nachfragen. Haupteingang anfangs schwer zu finden.

2026-02-10 • via Nuitee
G
Gabriel • solo_traveller • co
8
Cómodo para viajes de negocios
Pros:

Es cómodo

Cons:

Es un poco costoso

2026-02-10 • via Nuitee
A
Andres felipe • family_with_children • co
7
No volveria. Pero es bueno
Pros:

La ubicación genial

Cons:

Los meseros. Se que la propina es importante. Y mas que. Es un lugar de atencion pero de que uno de o no de . La atencion debería ser igual , vi que. Los meceros atienden mejor a personas de grandes propinas y no debería ser de esa manera ya que la propina es un agradecimiento EXTRA

2026-02-10 • via Nuitee
G
Gómez García • family_with_children • es
10
Pros:

Instalaciones, servicio y comida

2026-02-09 • via Nuitee