Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Good breakfast
Cons:
Water quality and issues
Communication problems
Limited pool hours

Categories

Cleanliness
8.25
Issues with water and bathroom cleanliness mentioned, slight lowering of score.
Service
9.75
The staff were mentioned positively multiple times for their attention and service quality.
Location
9.25
Central location with easy access to business and shopping areas.
Room Quality
8.25
Some mentions of dated rooms and air conditioning issues.
Amenities
8.75
Generally good amenities, but mentions of reduced pool hours.
Value for Money
9.25
Good value for the price based on reviews.
Food and Beverage
9.25
Breakfast described as excellent with a variety of options.
Overall Experience
9.25
Overall positive experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:21

Property Description

Luxurious Accommodation in Exclusive District
Hotel San Fernando Plaza in Medellin offers a premium experience with a heated pool, spa, and fitness center. The rooms feature high-speed WiFi, satellite TVs, and some even have city-view terraces.

Gastronomic Delights and Relaxation
Enjoy a daily buffet breakfast and exquisite dining at Spezia restaurant. Unwind with drinks at the lobby bar or indulge in 24-hour room service. The spa offers massages, sauna, and Turkish baths, while the poolside loungers provide a perfect spot to unwind.

Convenience and Accessibility
Benefit from 24-hour front desk services, shuttle arrangements to the airport, and on-site parking. Located in the financial district, the hotel is a short drive from Olaya Herrera Airport and Plaza de Botero.

Ready to experience luxury and convenience at Hotel San Fernando Plaza? Book your stay now!

Important information:

Please note that passengers checking in with minors (under 18) must present ID and proof of parenthood or evidence of parental permission.

For any doubt about children's policies, please contact directly the property.

When booking more than 3 rooms, special conditions and supplements may apply

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT.

If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and have the hotel registry signed by each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. . and the cancelation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.

Child policy: If a minor is not staying with his/her parents, a parental consent form must be presented and NOTARIZED by the parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

9
Based on 6307 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
G
Guaycha Romero • solo_traveller • ec
9
2026-09-19 • via Nuitee
T
torres rodriguez • family_with_children • co
9
2026-09-19 • via Nuitee
A
Andres • couple • co
10
Todo perfecto
Pros:

Todo perfecto, la estancia es muy acogedora, excelente cama, baños, desayuno, ubicación.

2026-09-18 • via Nuitee
P
Peter • couple • jm
1
2026-09-18 • via Nuitee
M
Michelle • solo_traveller • co
10
2026-09-18 • via Nuitee
M
Monika • couple • ie
10
Excellent 10/10
Pros:

Absolutely everything was perfect, from check in time we felt so much welcome and the staff was so friendly and professional. Food was delicious, service was above and beyond our expectations. Thank you San Fernando Plaza Hotel.

2026-09-18 • via Nuitee
I
Indira Melibeth • solo_traveller • pa
9
Espectacular
Pros:

El personal super atento y especial. El desayuno riquisimo y la atencion de los meseros fue excepcional. Seguro volveria :)

Cons:

Lo unico es que el aire acondicionado en ciertas horas de la noche no se siente.

2026-09-17 • via Nuitee
A
Alexandre • couple • br
9
Ótima
Pros:

Acomodação boa localização legal

Cons:

Não me derem um extrato de consumo cobrarem 55 mil pesos não forem muito transparentes, poucas toalhas acomodação 4 estrelas

2026-09-17 • via Nuitee
C
Chaux Castañeda • extended_group • co
10
Encanto
Pros:

Más que genial

2026-09-16 • via Nuitee
I
ISABEL SIANHUA • family_with_children • ec
10
Excelente ubicación y personal muy amable.
Pros:

El servicio del personal fue excelente. El desayuno fue variado. La ubicación muy buena.

Cons:

Tuvimos un problema en el baño pero fue solucionado. El aire acondicionado como que se desconfiguraba.

2026-09-15 • via Nuitee
D
DIEGO ALEXANDER • couple • co
10
El mejor hotel de Medellín
Pros:

El desayuno fue espectacular

Cons:

Que solo dure 2 noches

2026-09-15 • via Nuitee
J
Juan David • solo_traveller • co
10
2026-09-15 • via Nuitee
A
Altamusic • solo_traveller • co
10
Pros:

Ubicación e instalaciones

Cons:

Nada

2026-09-15 • via Nuitee
A
Anny • solo_traveller • co
10
2026-09-15 • via Nuitee
E
ERICK • solo_traveller • co
8
2026-09-15 • via Nuitee
L
Laura • couple • co
9
2026-09-14 • via Nuitee
M
Marcin • solo_traveller • pl
10
Perfect stay, everything was fantastic!
Pros:

Fantastic service, great breakfast. Very nice pool. I had great stay.

2026-09-14 • via Nuitee
R
Rocio • couple • co
10
2026-09-14 • via Nuitee
C
ciriaco • family_with_children • ve
10
Cons:

El desayuno

2026-09-14 • via Nuitee
J
Juanita • family_with_children • co
6
Puedes encontrar una mejor opción por el mismo precio.
Pros:

Buena ubicación, personal amable, desayuno regular .

Cons:

El bufet, la preparación y presentación de los alimentos.
Los productos de aseo personal dispensados por el hotel muy regulares.

2026-09-14 • via Nuitee