Hotel San Fernando Plaza

Hotels
9 (5461 reviews)
Carrera 42 A No. 1 - 15 , Medellín , co

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Good breakfast
Cons:
Water quality and issues
Communication problems
Limited pool hours

Categories

Cleanliness
8.25
Issues with water and bathroom cleanliness mentioned, slight lowering of score.
Service
9.75
The staff were mentioned positively multiple times for their attention and service quality.
Location
9.25
Central location with easy access to business and shopping areas.
Room Quality
8.25
Some mentions of dated rooms and air conditioning issues.
Amenities
8.75
Generally good amenities, but mentions of reduced pool hours.
Value for Money
9.25
Good value for the price based on reviews.
Food and Beverage
9.25
Breakfast described as excellent with a variety of options.
Overall Experience
9.25
Overall positive experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:21

Property Description

Luxurious Accommodation in Exclusive District
Hotel San Fernando Plaza in Medellin offers a premium experience with a heated pool, spa, and fitness center. The rooms feature high-speed WiFi, satellite TVs, and some even have city-view terraces.

Gastronomic Delights and Relaxation
Enjoy a daily buffet breakfast and exquisite dining at Spezia restaurant. Unwind with drinks at the lobby bar or indulge in 24-hour room service. The spa offers massages, sauna, and Turkish baths, while the poolside loungers provide a perfect spot to unwind.

Convenience and Accessibility
Benefit from 24-hour front desk services, shuttle arrangements to the airport, and on-site parking. Located in the financial district, the hotel is a short drive from Olaya Herrera Airport and Plaza de Botero.

Ready to experience luxury and convenience at Hotel San Fernando Plaza? Book your stay now!

Important information:

Please note that passengers checking in with minors (under 18) must present ID and proof of parenthood or evidence of parental permission.

For any doubt about children's policies, please contact directly the property.

When booking more than 3 rooms, special conditions and supplements may apply

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT.

If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and have the hotel registry signed by each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. . and the cancelation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.

Child policy: If a minor is not staying with his/her parents, a parental consent form must be presented and NOTARIZED by the parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs COP 8800 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 99,000 per person per night when using an existing bed.
    People no matter the age stay for COP 99,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5461 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
Maria • couple • co
10
excelente hotel
Pros:

desayuno variado, muy bueno

Cons:

nada

2026-04-11 • via Nuitee
I
Ilseline • extended_group • nl
6
2026-04-11 • via Nuitee
J
Jaime • solo_traveller • es
8
2026-04-11 • via Nuitee
F
Fabio • solo_traveller • co
8
2026-04-11 • via Nuitee
M
Manuel • couple • pr
9
Pros:

Room

Cons:

Check in process was a little delayed, but nothing major; they compensated by bringing us free beer.

2026-04-11 • via Nuitee
B
Butler • couple • us
10
When I visit Medellin I always stay here it’s a wonderful place
Pros:

The staff the location and the breakfast is the best

Cons:

Nothing

2026-04-10 • via Nuitee
J
JORGE IVAN • family_with_children • co
10
2026-04-10 • via Nuitee
P
Piter • couple • co
10
2026-04-09 • via Nuitee
A
Aitor • extended_group • es
9
2026-04-09 • via Nuitee
G
Giancarlo Uda • family_with_children • it
10
Pros:

Atención

2026-04-09 • via Nuitee
A
Alba • couple • us
10
Amazing
Pros:

Clean, great location, excellent customer service , amazing breakfast

Cons:

Nothing bad

2026-04-09 • via Nuitee
A
Andres • family_with_children • cl
10
2026-04-09 • via Nuitee
N
Nicolas • solo_traveller • pt
9
Pros:

Tudo perfeito.

2026-04-09 • via Nuitee
J
Javier • solo_traveller • co
9
Pros:

Todo

Cons:

N/a

2026-04-08 • via Nuitee
M
Mauricio • family_with_children • co
10
Tranquilidad y buena atención
Pros:

La comodidad

Cons:

Todo estaba muy bien

2026-04-08 • via Nuitee
B
Bruzzone • couple • ar
10
Excelente!
Pros:

Todo es hermoso, limpio, la atención espectacular y el complejo en sí…

Cons:

Me gustó todo

2026-04-08 • via Nuitee
W
WACG • family_with_children • ve
9
2026-04-08 • via Nuitee
S
Sophie • couple • at
10
Tolles Hotel in einer ruhigen, schönen Gegend
Pros:

Wirklich wunderschönes Hotel in einer guten, ruhigen Lage. Es gibt viele schöne Restaurants in der Nähe und ein Farmatodo + Supermarkt sind fußläufig erreichbar. Man fühlt sich sehr sicher.
Das Frühstücksbuffet ist suuuper umfangreich und sehr gut!
Generell ist das Personal sehr freundlich und zuvorkommend.
Man ist ca in 10min in El Poblado :)

2026-04-08 • via Nuitee
• family_with_children • co
10
2026-04-07 • via Nuitee
G
Gonzalo • family_with_children • ec
9
Muy bien ubicado !
Pros:

Excelente ubicación
Actitud de servicio del personal
Comodidad de la habitación

Cons:

No me cobraron el valor que reservé en Booking

2026-04-07 • via Nuitee