Hotel Bel-Air Orlando

The second floor had hot water available :))

Es un hotel de drogadictos tienen que revisar y sacar este hotel de su listas de hoteles pase mucho susto por las personas que viven ahí por que es un hotel de vivienda

This hotel room was meh. I stayed here when I was in Orlando recently for a concert for 2 nights . The good things were it was clean, the a/c worked well and the bed was comfortable. There was no microwave in the room but there was a mini fridge which I had to move to another outlet for it to work. The tv did not work so they took the batteries out of the remote. I got there around 3;30pm and the lobby door was locked. It took a few minutes for someone to see me and 2 other women waiting for someone to emerge from a back room area. The staff I interacted with were friendly.

I arrived with no one on the property, the doors locked, and a sign stating "sold out" when I had already booked the room. I had 2 small children with me and there were groups of what looked like gangs in the parking lot. I called and the staff stated the hotel was overbooked by Expedia and there was nothing they could do. It took me weeks to get my money back even though I never stayed.

Just Terrible place, unsafe also we did not stay at all
Was scared by the people around using drugs and make noise. We got in and out in 1 hour .

This property is not suitable for anybody to stay in. The room was dirty and everything in it was damaged, including the drains after complaining to Expedia we still did not get a refund back. Definitely the worst thing I’ve had over 20 years of just traveling

It’s not someplace I’d ever stay again. The receptionist were kind and courteous, but the place is a “HOOD” as “HOOD CAN GET” you name it, it happened right in front of my door. It’s a very dangerous place, and it was recommended by hotel.com supervisor Luis Leon after I requested to be moved from another motel that was falling down more than it was being “remodeled” the Oyo down the street from here. I was uncomfortable the entire night and worried about my safety and my vehicle.

Had to change rooms 3 times due to issues with the rooms, only plus was the attendant at the service desk, she was so friendly and helpful.

Horrible experience!!! Table broken! No telephone to communicate with the customer service front desk. Smelled bad!

Staff was great! Everything else sucked! Do not recommend staying here, shouldn’t even be allowed on Expedia!!

This hotel first of all is NOT a hotel, it is a motel. It was in what felt like a very unsafe area. There were homeless people walking around the property. The rooms were extremely dirty, there was dirt on the floor, the bed had stains on it, I did not even dare look in the bathroom. I checked in and immediately left becuase of how bad this place was. This place should be $20 MAX per night...

While the staff was kind and waiting for me to check in when my flight was delayed the room was horrible and I felt unsafe for my entire stay. The deadbolt on the door was removed. The room was extremely dirty, the bed had black marks and other stains all over the sheets and pillows. There were dead bugs smashed into the ceiling and the bathroom was disgusting and looked like it had not been cleaned in some time.

I was nervous as I am a woman who was traveling alone but the ladies at the front desk were so nice and made me feel comfortable. The room was very clean and the bed was comfortable. I was there was a microwave but everything was very nice. Quiet environment so I was able to sleep. I had no issues and was able to have a nice relaxing time.

The employees are really nice and they have a good costumer service I will be glad to stay here again

Great atmosphere and lovely workers. Great place to stay

unsafe. dirty

Outdated hotels, I got a blanket with cigarettes holes

Absolutely disgusting, this was a terrible hotel. You walk in it’s nothing but a blast of cigarette smoke. There’s cigarette holes on the sheets, 4 holes punched in the door, there was people fighting and crying all morning. People outside just smoking, making noise, it’s isolated, dangerous and looks like a drug, or prostitution operation. Please don’t book and it was 100 .

Hotel sold my room to another patron at 2:30 AM on my second night while I was asleep in the room. This second patron tried to get in and got frustrated someone was in his room. The issue came as my first two rooms weren't cleaned by housekeeping, so they smelled of cigarettes and had beer bottles everywhere. I got moved twice before finally getting a "clean" room.

Overheard a conversation outside my room between people staying there, with the female saying she was a "working girl" and had been staying there for a few weeks.

Front desk agent friendly and professional! There were loud people in middle of the might in hall ways. Definitely would be scared to even walk and get ice. Left the property within a few hours due to what appear homeless people walking in the property.