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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Health or beauty spa nearby
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Andean Design
Privileged located at the Urubamba River and only 20 minutes from the famous Machu Picchu Archaeological Site, this 5-star hotel offers comfort, elegance, and relaxation in Andean Design. Free WiFi access is available.
Spacious Rooms with Mountain Views
Sumaq Machu Picchu Hotel offers spacious, luxurious rooms with a seating area. All include a cable TV and are equipped with heating. Some rooms feature a private balcony with views over the mountains and the Urubamba River.
Gastronomic Delights and Spa Relaxation
Peruvian Gastronomy is served at the à la carte Qunuq Restaurant. Guests can also enjoy drinks at the Suquy Cafe & Bar. For total relaxation, guests can treat themselves with a visit to Aqlla Spa. Sumaq Machu Picchu also offers massage services. The tour desk can arrange visits to nearby tourist attractions.
Book now for a luxurious stay in Machu Picchu Town with free private parking on-site.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$27.27 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Beautiful hotel and wonderful hospitality. After a tough walk, we were greeted with a warm washcloth and delicious beverage. The dinner was amazing as was the breakfast the next morning.
Cathy
I would highly recommend the Sumaq hotel if you are thinking of visiting Machu Picchu it’s perfectly positioned and you will be met with a warm and friendly welcome. Our river view room was immaculate and I have to say the best appointed hotel room with both 110 volt sockets and 220 volt perfect for us European visitors , the best bath robes and L’Occitane amenities provided . We visited the bar and were given an informal and fun masterclass on making the famous Pisco Sour by Francisco the best mixologist this side of the Andes we enjoyed his company , warmth and enthusiasm then enjoyed a delicious meal in the restaurant. A beautiful appointed hotel with a real Peruvian feel.
Thank you for a lovely stay! Excellent service by Frank and Shirley. Fantastic dinner by hotel chef. Beautiful rooms overlooking river. Highly recommed!
Eduardo and Sulmira were wonderful hosts at the Sumaq hotel. Them and the rest of the staff made us feel welcome and special throughout the entire stay! The stay at the hotel was as special as visiting the Macy Pichu. Highly recommend!
Wonderful hotel, very enjoyable stay. Restaurant is excellent. Mariano was our waiter, and he was superb.
Outstanding massage with Eva, and overall wonderful stay at Sumaq. The staff is the best.
Attention to quality, staff extremely well trained, hotel restaurant is also peak quality and service. Shout out to the head chef Joshua and our Mariano our host.
Very good location. Amazing welcome on check in. Staff is superb and Eva at spa is a must!
This location is amazing. The customer service is top notch. It is the best hotel in the area. You are greeted with a welcome cocktail. The rooms are lovely and the breakfast was wonderful. I would definitely stay here again.
From the moment we entered the doors we felt welcomed and “spoiled”. Each person went out of their way to provide exceptional service and attention to us. The front desk and room service were exceptional and our restaurant experience was amazing. Our waiter Mariano was so attentive and helpful in providing recommendations, and the food quality, taste and presentation was far and above the best we’ve had in recent years. This was a great place all around!
The hotel , service , restaurant and amenities were fantastic. I could find no fault with anything. After going up to Machu Picchu this Sumaq was perfect ending to our journey!
Eva provided a well rounded body massage and identified spots that needed extra work
The initial challenge with choice of room and refusal for late check out resulted in serious complaint. Mr. Daniel, the hotel manager, presented himself immediately and offered change of Rome, as well as the late checkout. The rest of the day was quite pleasant; friendly and pleasant stuff all around. The main cook approached us twice with very friendly welcoming regards. By the way, the food was exceptional.
My spa experience at Hotel Sumaq was absolutely incredible. From the moment I arrived, everything felt peaceful, luxurious, and perfectly taken care of.
I especially want to highlight Mary, whose professionalism truly stood out. She provided an excellent service—attentive, skilled, and genuinely caring. She made the entire experience even more special.
I would definitely come back and highly recommend it to anyone looking for a relaxing and high-quality spa experience.
What a fabulous hotel!
Situated on the edge of the town you are in a peaceful setting: the sound of the river, and the stunning views are so relaxing.
The staff are very attentive and friendly; the food was delicious and plentiful.
It was a joy to stay here.
En general, todo
Las puertas de la terraza no cerraban hermeticamente.
Very nice!!! Atmosphere, great service provided by Andree, he was very helpful
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