Park Hyatt Beijing

Amazing location and great view from our rooms.

Great location and beautiful hotel. It was first visit to Beijing and don't think we would stay anywhere else. Huge plus to be at subway station and above a shopping center with additional dining options.

Great location with stunning views from the rooms, restaurants and even the washrooms. Close to the China World Mall which is accessible directly via underground passages. The reception is in the 63rd floor, the bar and breakfast area even higher. Everything is in top notch condition and very luxurious.

Great location in Beijing! The hotel is great with large room and excellent view. I really enjoy the huge restroom and bath. Hotel has a large and clean swimming pool

Breakfast is also wonderful and the Beijing yogurt is highly recommended.

Cons:
1. The welcome fruit was not delivered on the first day. After I contacted the front desk, it was not delivered until around 10:00 PM, and only three dates were provided.
2. The lobby was extremely crowded with people who were not staying at the hotel and were there mainly to take photos. This seriously affected the experience for hotel guests.
3. Housekeeping was handled very carelessly. There was a lot of hair left on the bed. The tissue box was used up one day and was still not replenished by the next evening, requiring me to call the front desk myself. There were also visible water stains and marks left on the desk from the previous guest.
4. The turndown service was extremely perfunctory. The staff only emptied one trash bin and did not collect the used towels after showering, did not draw the curtains, and did not turn down or arrange the duvet or bed at all.
Other minor include the inconvenience of having to transfer between three different elevators within the hotel.
Pros: The breakfast was good, the view was nice, and the concierge staff was helpful with luggage.
Overall, the experience was significantly worse than other hotels at a similar price level.

Premium location with luxury rooms.
A plethora of restaurants and points of interest around.
Close to subway and public transportation.
There is a nice nightclub inside the building if that's desired.

Not a five star hotel and not worth the price. This hotel does not live up to Park Hyatt name. It's a standard four star business hotel. Nice rooms, city view, and housekeeping. Poor overall service. Little English spoken. My experience was that they couldn't control room temperature. My room was 27c when it was 8c outside. They didn't really know how to respond to that issue in a way you expect from such an expensive hotel.

The China Bar has nice live music, which I greatly appreciated. However, my friends and I noticed that after 5 drinks each, we were still very sober. I stopped drinking cocktails and switched to drinking Havana Club 7 years on the rocks and confirmed that the cocktails didn’t have any alcohol. The place is a SCAM. BEWARE.

Service is also somewhere between bad and mediocre. The staff doesn’t speak any English and they prioritize Chinese customers over foreigners.

I have stayed at this hotel many many times. And it’s a fine hotel: slightly dated, generally fine views, so-so breakfast. I come for business so in and out. Works for me.

There is a structural problem with this hotel and that is they have no heating during parts of the year (unless the building turns it on). For example, it is right now October and 7 degrees at night outside, So it’s chilly outside, and there is no heating indoors. I find this ridiculous for a 5 star hotel. I walked into my room and found it too cold inside. I called them and was told that heating will not be turned on until November (heating controlled by the building). So they told me whether I need more duvets - this was 2 in the afternoon (which made me even more mad), but eventually dragged space heater into the room. I would have checked out immediately if it wasn’t that I was a bit tied up with a few work related stuff.

If you are not afraid of indoors being a bit cold, then go for it. I will not be coming back to this hotel until the building turns on heat (they say sometime in November). Be sure to ask in advance.

The Park Hyatt Beijing is simply FANTASTIC. You must engage with Patrick in concierge for the ultinate expereince. Not only will I go back, I will tell and recommend to everyone that I know to go to this most wonderful city of Beijing and stay at perhaps the best hotel that theyve ever staayed at.

- very convenient location with direct link to subway
- there are food options around the hotel which was great!
- size of room is very comfortable
- the counter staffs for check in and out are very helpful and very friendly! Kudos!!

Most everything at the Hotel was as expected superior in quality and service: the room was comfortable and spacious and the elevators operated with expediency (almost a floor a second).
The only thing which was underwhelming was the breakfast offering- the staff was perfect but the food was less than expected in the bread, cheese and pastry department.