TownePlace Suites Columbus

Hotels
TownePlace Suites by Marriott
8.4 (310 reviews)
4534 East Armour Road , Columbus , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good breakfast selection
Cons:
High and misleading pet fee
Service inconsistency at breakfast

Categories

Cleanliness
8.45
The rooms were super clean and comfy, indicating high cleanliness.
Service
8.65
Staff was friendly and helpful, and several guests commented positively on service.
Location
8.45
Standard quality for this hotel tier.
Room Quality
8.35
Rooms were noted as clean and comfy without any major complaints.
Amenities
8.35
Breakfast had a great selection, but one instance of disruption in service was noted.
Value for Money
8.25
Pet fee was mentioned negatively, suggesting an aspect of misleading value.
Food and Beverage
8.35
Breakfast had a great selection despite some inconsistencies in service.
Overall Experience
8.35
Overall a good experience despite a few service-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 00:20

Property Description

Stylish Studios with Full Kitchens
Experience the convenience of fully equipped kitchens in every studio, complete with a stovetop, refrigerator, and microwave. Enjoy your favorite shows on Cable TV with HBO during your stay at TownePlace Suites Columbus.

Relax by the Outdoor Pool and Stay Active in the Gym
Unwind by taking a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site gym. Whether you prefer lounging poolside or breaking a sweat, we have you covered.

Convenient Location near Fort Benning and Columbus State University
Located just 7.5 miles from Fort Benning and 1 mile from Columbus State University, TownePlace Suites Columbus offers easy access to key destinations. Don't miss the chance to explore the nearby Columbus Civic Center during your stay.

Book your stay now at TownePlace Suites Columbus to enjoy these fantastic amenities and more!

Important information:

5.00 USD State Recovery Fee, is not included in the price. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 310 reviews
Cleanliness: 8.45
Service: 8.65
Location: 8.45
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.25
Food and Beverage: 8.35
Overall Experience: 8.35
E
Eddie solo_traveller us
10
Pros:

The cleanliness and location

Cons:

Manager and front desk were not professional

2026-04-28 via Nuitee
S
Sia 3328 solo_traveller us
8
Pros:

The room was nice and clean. Staff was friendly.

Cons:

No issues.

2026-04-27 via Nuitee
A
Amy family_with_children us
10
2026-04-17 via Nuitee
J
Jones couple us
5
2026-04-17 via Nuitee
S
Stephen solo_traveller us
9
Pros:

kitchen and associated dishware. Location close to tennis venue.

Cons:

hot tub would have been nice, A little more equip in fitness room.

2026-04-13 via Nuitee
T
Taboshous Rochester family_with_children us
10
Pros:

Everything was wonderful the clean room ,location was perfect customer service was great also I didn't get the breakfast but I'll definitely be returning ☺️

2026-03-30 via Nuitee
L
Lauri family_with_children us
5
Pros:

It was nice, clean and comfortable

Cons:

The person at the desk, when I called to verify pet fee, gave me the wrong information. He said it was $100 deposit but I would get it back when I checked out. When I checked in and it was too late to cancel booking.com reservation, the attendant said no, he was incorrect and it was $100, for 1 night, and I would not get it back. We are Marriott members and we're very disappointed in this. We emailed manager who was on vacation, and explained what happened and wanted a call or email back. Ultimately wanting a refund. Never heard back!!

2026-01-07 via Nuitee
C
Cathern couple us
9
Our stay was fine. The staff was great.
Cons:

The dish washer kept going and going. I'm glad we didn't leave the room to come back to it flooding the room or burning up. Also, the stove fan and light didn't work. One of the bedside lamps didn't work. I know it's little things but, I would think they have a maintenance employee on the premises just for the little things.

2026-01-06 via Nuitee
M
Maureen couple us
8
Safe, clean with nice staff.
Pros:

Staff were very nice.

Cons:

Starting to show its age. Pool needed to be cleaned. Hole ripped in curtain in room.

2026-01-06 via Nuitee
W
Williams couple us
10
2026-01-05 via Nuitee
B
Bradley family_with_children us
1
Cleared out my account
Pros:

I enjoyed the whole stay until I get up yesterday and there's 2 extra 300 $ charges. Put my account in negative, I have no clue how I'm going to take care of my mom and survive all month.

Cons:

My card was charged for a extra 600!

2026-01-04 via Nuitee
G
Glenda solo_traveller us
8
No hot water
Cons:

The water for taking a bath or even a shower didn't get hot, it stayed cool. Bummer! 😒

2026-01-02 via Nuitee
B
Bradley family_with_children us
8
Pros:

Everything was excellent

2025-12-31 via Nuitee
C
Chamberlin solo_traveller us
8
2025-11-28 via Nuitee
K
Keturah solo_traveller us
5
2025-11-26 via Nuitee
L
Lynn couple us
7
Pros:

It was nice for what I needed

Cons:

The pet fee is ridiculous and very misleading on the website it says pets welcome I didn't see a fee.. it should be refunded if the room was not messed up from the pet..

2025-11-14 via Nuitee
2
24berthas Couples
8
Concern Customer
Pros:

I would like to say that there was a young man by the name of Justin that was employed there was very helpful to me and my husband. We both are disable and what every we need help with he done the most to assist us. Also Ms. Hattie the lady that prepare the daily breakfast was very outstanding with the customer's that stay in Towne Place Suite here in Columbus, GA.
Katina, was so caring and loving employee toward me and my husband. On my first day coming to the hotel I had and anxiety attack and she assist me. I would like to say that the mgr. Jennifer was great to help us, but there was were some communication issues going with her and the employers. Heather was another employee that was very helpful to the Stewart family. House keeping was great. Let's me not forget the General Manager Melissa that was helpful and great to me and my husband and I. To be honest I can go on and on but I will not. I must say this the reason we end up staying at Towne Place Suite by Marriot is because our home is getting renovate, by the city of Columbus. The Enrichment Service got us to this hotel. We had to change room serve time because we need handicap accessible. We may
not have another room to stay in. I have stress that we may have to live in our car. Also Jennifer, have tried moving us to Fairfield that nest to Towne Place, I would need a place to be able to cook my husband meal. Please get back with me owner's of the beautiful hotel.

Thank you,
Willie & Bertha Stewart

2025-10-19 via Tripadvisor
M
Mitchell couple us
10
2025-10-12 via Nuitee
V
Veronica partner
4
Pros:

The room was outdated, dusty and caused my allergies to act up really badly.

2025-10-12 via Nuitee
W
Wendy
10
Pros:

Great value, clean great staff!

2025-10-05 via Nuitee