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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience top-notch comfort in our spacious guestrooms equipped with cutting-edge technology for your convenience, including flat-screen TVs and multimedia docking stations.
Convenient Location
Situated just off Interstate 71, our hotel offers easy access to downtown attractions like Ohio State University and the Columbus Zoo, as well as proximity to the Polaris Fashion Place Mall for all your shopping needs.
Modern Amenities
Indulge in our state-of-the-art facilities, from the on-site restaurant serving delectable dishes to the modern fitness center and relaxing indoor pool, ensuring a delightful stay for all our guests.
Book now for an unforgettable stay at the Hilton Columbus/Polaris where luxury meets convenience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Loved the vicinity to the highway, stores and shops
Every hotel Ive stayed had complimentary breakfast this one didn't very disappointed, on top of that I was charged for parking! Never in all my years of traveling have I paid for parking at the place I'm sleeping at are you serious what genius came up with that idea he/she should be fired immediately, plus those charges weren't disclosed up front. Yeah right Hilton needs to quit trying live up their name and live by the services they should provide. Yes Ive put the infamous bad word of mouth out to not stay there ever
Comfortable beds. Unusual to find 2 king beds in one room.
Pillows, lobby, and jets in hot tub. That’s it….
The floor I was on did not have an ice machine. Mind you it said vending and ice and there was no vending. I said heck with it and went back to my room. I then realized there was no microwave in my room. I then go to check my fridge and it was not cold at all.. the hotel gives off 5 star down stairs and in your lobby but when you move around you don’t get that. I was a bit surprised because at least at a cheap hotel you can get all that with no problem. Also, the hot tub is not hot but the jets are amazing. Pool idk if it’s supposed to be heated but baby it was ice cold. Now on cleaning if you look close on the walls in rooms, door handle, bathroom mirrors you will see scum, broken stuff, stains, and built up nasty stuff. Best part of this stay was how great everything was around us and the pillows I love a good pillow. I’m just saying for a well known hotel I would think it would carry its self better. Attention to detail meaning cleanliness, comfort, and focus as if you were the guest. There are chips in walls and trim everywhere and stains on ceiling in room . There are loose blocks in pool area. Just some things you want to pay attention to.
The location is great. Close to everything. Very clean and tidy in the room and around the hotel. Easy to navigate. Meals were great, services were great, and great place for a family to stay.
The pool was very cold. Not very kid friendly due to temperature of the water. Rooms didn't have a tv guide or any tourists attraction ideas. Like any hotel beds are not super comfortable but our kids thought the pull out couch bed was cool.
Friendly atmosphere
N/A
The lobby was very nice and the rooms was very nice didn’t realized I had booked it so I was very pleased when walking in
Nothing it was very nice
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