Steigenberger Hotel Herrenhof

Hotels
•
Steigenberger Hotels & Resorts
9 (6435 reviews)
Herrengasse 10 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety in breakfast
Cons:
Cleanliness could improve
Staff at reception not helpful
Some amenities were lacking

Categories

Cleanliness
8.39
Some guests noted that the rooms were clean, but others felt they should be better considering the hotel's rating.
Service
9.36
Staff were described as friendly and helpful, providing excellent service overall.
Location
9.9
Many reviews mentioned the hotel’s excellent central location, making it easy to access attractions.
Room Quality
8.35
The rooms were generally comfortable but were criticized for lacking warmth and being somewhat clinical.
Amenities
8.88
Facilities like breakfast were praised for their variety and quality.
Value for Money
8.84
Guests felt the hotel provided good value but noted some areas could improve for the price.
Food and Beverage
8.89
Breakfast received positive feedback, while some found the food options satisfactory.
Overall Experience
9.36
Overall, guests enjoyed their stay and had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Luxurious Accommodation
Experience the charm of Viennese history at Steigenberger Hotel Herrenhof. Dating back to 1913, this elegant hotel offers spacious, air-conditioned rooms uniquely decorated by Viennese studio Einwaller. From Baroque to Art Déco, each room is a blend of modern comfort and historic flair.

Relaxation and Wellness
Indulge in a pampering spa experience at the 250 m² spa area spanning 2 floors, complete with 2 saunas. Unwind in an elegant and tranquil ambiance that promises rejuvenation. Additionally, stay active at the on-site fitness centre for a well-rounded wellness retreat.

Prime Location
Immerse yourself in Vienna's rich heritage as the hotel sits in the heart of the UNESCO World Cultural Heritage Site. Explore luxury shopping at Kohlmarkt and Graben, or marvel at the iconic St. Stephen's Cathedral, all just a short walk away. With the Hofburg Congress and Event Centre nearby, convenience meets luxury at Steigenberger Hotel Herrenhof. Book now for an unforgettable stay!

Important information:

If you used a credit card for booking, this credit card needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for € 55 per person per night when using an existing bed.
    Children from 6 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    People 16 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6435 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Seema97 • Couples • Winnipeg, Manitoba
10
Superb location,excellent breakfast and outstanding service
Pros:

Our stay at Steigenberger Hotel Herrenhof was excellent. The location is perfect, within walking distance of many of Vienna’s main attractions, cafés, and shopping areas.

While we found the Superior Room a little compact for our preferences, we upgraded to a Deluxe Room, which was spacious, comfortable, and well worth it.

A special thank you to Mr. Lang, who was extremely helpful and professional in arranging the upgrade. His friendly attitude and willingness to assist made a real difference to our stay.

The breakfast was exceptional, with a wide selection of fresh and high-quality items. The staff throughout the hotel were warm, welcoming, and attentive.

We thoroughly enjoyed our stay and would gladly return on a future visit to Vienna.

2026-06-06 • via Tripadvisor
Y
YOUSEF • family_with_children • ae
9
Cons:

Some staff were not helpful

2026-06-06 • via Nuitee
Y
YOUSEF • family_with_children • ae
9
2026-06-06 • via Nuitee
F
Fatima • solo_traveller • ae
8
Wonderful hotel with a perfect location and stunning surroundings. I especially loved the beautiful scent in the lobby,
2026-06-06 • via Nuitee
M
Martinus • extended_group • nl
9
2026-06-06 • via Nuitee
N
Natalya • solo_traveller • us
7
Good location, check the bill before checking out
Pros:

Convenient location, decent room size, comfortable bed

Cons:

Charged for the car parking that I have never used since I did not have the car.

2026-06-06 • via Nuitee
Y
YOUSEF • couple • ae
10
2026-06-06 • via Nuitee
E
Enrico • solo_traveller • it
8
È un hotel che mi sento di consigliare benché un po’ caro
Pros:

La gentilezza del personale, la pulizia, il confort e la posizione

Cons:

Nulla

2026-06-06 • via Nuitee
A
Ahmed • solo_traveller • sa
8
2026-06-06 • via Nuitee
T
Terence • couple • gb
10
A lovely hotel in a great location for exploring Vienna.
Pros:

Great location. Great food and service.

Cons:

Nothing!

2026-06-05 • via Nuitee
S
Sanjeev • solo_traveller • in
3
Great location but poor facilities
Pros:

Frankly nothing and the worst suite room.

Cons:

Reception Staff Attitude

2026-06-05 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-06-04 • via Nuitee
A
Agostino • couple • it
9
Pros:

La posizione

Cons:

La stanza un po’ piccola

2026-06-04 • via Nuitee
C
Carlos • couple • br
7
Just for the location
Pros:

Localization

Cons:

The corridor did not smell good and the room was not so clean for a five star hotel. Breakfast was just ok

2026-06-03 • via Nuitee
שיק • solo_traveller • il
10
Pros:

מיקום מעולה קרוב לרוב האתרים דקה מתחנת מטרו נקי שירות אדיב ארוחת בוקר מעולה.

2026-06-03 • via Nuitee
G
Günther • couple • de
5
2026-06-03 • via Nuitee
S
Suela • family_with_children • al
10
2026-06-02 • via Nuitee
A
Anatoii • couple • ru
6
Pros:

Хорошие завтраки, местоположения замечательное

Cons:

У нас был оплачен номер делюкс площадью 32 м2 по факту номер был 22-23 м2, были уставшие с дороги и не хотелось идти разбираться. Насколько я понимаю это просто был номер более низкой категории

2026-06-02 • via Nuitee
C
Caroline • couple • gb
8
Pros:

Central location was excellent for visiting all the areas of interest in central Vienna.

Cons:

In room coffee facilities

2026-06-02 • via Nuitee
D
Dr Beatrice • couple • de
8
2026-06-02 • via Nuitee