Pets allowed

Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Clubhouse
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Satisfactory amenities
Cons:
Poor service at checkout
Extra fees confusion

Categories

Cleanliness
7.23
Poor reception at checkout impacted overall cleanliness perception.
Service
8.2
Reception staff were unhelpful at checkout.
Location
9.24
Ideal location among hotels in Czech.
Room Quality
8.69
Room quality met expectations based on reservation.
Amenities
9.22
Amenities were satisfactory and well-maintained.
Value for Money
8.68
Prices were reasonable for the quality offered.
Food and Beverage
8.73
Breakfast included in reservation was satisfactory.
Overall Experience
8.8
Overall experience was enjoyable despite minor service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:57

Property Description

Experience a luxurious escape at Chateau St Havel, where elegance meets comfort in the heart of Prague.

Wellness Oasis
Indulge in our full-service spa, offering rejuvenating massages, body treatments, and facials to revitalize your spirit. Unwind in our two hot tubs or recharge in the sauna, while bike rentals are available for those wishing to explore the beautiful surroundings.

Culinary Delights
Savor exquisite meals at our on-site restaurant or enjoy the convenience of room service during limited hours. Our bar/lounge is the perfect spot to unwind with your favorite drink after a day of leisure.

Business Ready
Whether you're planning a business meeting or a special event, enjoy our 1,292 sq. ft. conference center equipped with four meeting rooms, alongside complimentary Wi-Fi and express check-in for a seamless stay.

Don't miss your chance – book your unforgettable stay at Chateau St Havel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 102 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
A
Ali
4
Pros:

Poor reception specially at check out. They asked for extra bed fees while our reservation includes room for three guests with breakfast. And it was clear in the reservation that the room is fully paid except the city tax which we have to pay at the hotel.
We showed the reception guy our booking details but he didn’t listen.

Its our 3rd hotel in Czech and no one asked for this extra fees since we pre-paid the reservation by expedia while booking time .


2025-08-08 • via Nuitee
A
Ahmet
6
Güzel otel
Pros:

Çalışanlar biraz kaba. Onun dışında herşey muhteşem

2025-08-02 • via Nuitee
N
nathalie
8
Très bien
Pros:

L’hôtel est charmant, mais un peu mal situé par rapport à l’autoroute.
Le personnel est parfait et le restaurant divin. Le souci est qu’on entend les voitures et la pluie faisait beaucoup de bruit sur des plaques en métal, mais nous avons passé un excellent moment malgré tout cet hôtel est très atypique.

2024-12-23 • via Nuitee
M
Mariya
10
Pros:

The perfect place for a spa weekend with friends!

2024-10-19 • via Nuitee
P
Piero
6
Pros:

Pour la 3ème fois, je suis revenu avec mon épouse dans cet hôtel.
Les 2 premières fois, nous avons fortement apprécié notre séjour.
Lors de cette dernière réservation au mois d'août, nous avons connu plusieurs soucis:
1 => En rentrant le soir, nous avons trouvé nos fenêtres ouvertes et une température de 37°C dans la chambre.
La climatisation ne fonctionnant pas, nous avons reçu un ventilateur... qui a remué de l'air à 37°C !!!
2 => Avant de réserver, nous avions demandé s'il était possible de consigner des vivres à placer au frigo et la réponse avait été positive.
Ainsi, au moment de récupérer ces vivres, le frigo portable était rempli d'eau (les aliments étant compromis pour une valeur de 156 €) et les blocs eutectiques avaient été placés dans un frigo et non dans un congélateur.
Au moment du départ, tout en nous demandant de régler la taxes de séjour (12 €), la seule réponse obtenue suite à ces problèmes a été "We're sorry !"

2024-08-21 • via Nuitee
T
Thomas Bruun
10
Fantastisk hotel
Pros:

Fantastisk hotel lidt uden for centrum. Gennemført hotel med God service og morgenmad, og dertil gratis sikker parkering.
Som tilføjelse skal det noteres at der er en cykelsti direkte fra hotel til centrum.

2024-08-13 • via Nuitee
T
Tuula
8
Genomresa med 1dag inne i Prag.
Pros:

Det där med golf, var lite missvisande. Men inget som drar ner upplevelsen. Vi kom ner i hällande spöregn, såg inget av omgivningen dvs parken. Dock helt otroligt att denna lilla oas ligger där den ligger ljudet av trafiken var inget vi störde oss på, då vi alltid sover med hörselproppar.
Mysigt ställe, fantastiskt rum med sköna sängar + för det exklusiva sänglinne. Vi åt en god 4-rätters middag samma kväll. Värt varenda krona.
Andra dagen tog vi taxi in till stan, det var inget för oss.
Men rekomenderar stället, om man är på genomresa och vill sova gott.
Frukosten får också väl godkänt.

2024-06-04 • via Nuitee
A
Aman
10
Pros:

Had the pleasure of staying at this hotel during my stay near Prague. This hotel was close to the city, it was very clean and staff was really friendly and patient with my questions as it was my first time in the Czech Republic. They helped me figure out the best time to visit certain sights in the city, best time to dodge traffic and navigate to where I wanted to go, amongst many other helpful things. I really loved the area around the hotel where I could walk around. I highly recommend this place to everyone and hope to stay here again when I visit Prague.

2024-05-26 • via Nuitee
M
ManSeok
2
Pros:

room in the undergroud..

2024-05-07 • via Nuitee
N
Nicolas • family
10
Pros:

La totalité des services est remarquable. Un personnel accueillant, un restaurant et petit-déjeuner de qualité et une chambre très spacieuse.

2023-04-11 • via Nuitee
V
Victor
6
Pros:

NOISY. REALLY A 3 STARS HOTEL. GOOD RESTAURANT. NEED A GOOD UPDATE.

2023-04-03 • via Nuitee
D
Daniela
8
Pros:

Soweit alles gut nur die Baustelle vor dem Hotel war nicht sehenswert. Aber Personal u Zimmer waren einfach super

2023-03-20 • via Nuitee
F
FABIO • partner
8
Pros:

CONTESTO TRANQUILLO A POCHI MINUTI DAL CENTRO DI PRTAGA

2023-01-02 • via Nuitee
J
Jörg
10
Traumhaftes Hotel
Pros:

Sehr schönes Hotel mit guter Küche. Die Terrasse mit Blick auf den Park war traumhaft.

2022-09-11 • via Nuitee
J
Jana • partner
10
Pros:

All perfect. We will definitely return again.

2022-08-05 • via Nuitee
R
Robert
10
Lieblings Hotel in Prag
Pros:

Das Hotel ist sehr schön gemacht und ich finde es Toll dort

2022-07-10 • via Nuitee
T
Thierry
6
Bof
Pros:

Route très passante et très bruyante à proximité.
Parking accaparé par le golf.
Plus de place pour les hôte de l'hôtel

2022-05-07 • via Nuitee
R
Rhonda
10
Great hotel just outside Prague city center.
Pros:

Beautiful hotel. The room was clean and fully stocked. The hotel staff were extremely friendly and helpful. We will plan to stay here again in the future.
Very dog friendly.

2022-03-28 • via Nuitee
P
Petr • partner
10
Pros:

Nice old-fashioned hotel. All as expected based on reviews. Fantastic meals in restaurant.

2022-01-18 • via Nuitee
J
Joslyn • partner
8
Pros:

Such a peaceful hotel! Everyone is extremely helpful. Worth the stay!

2021-12-30 • via Nuitee