The Headland Hotel and Spa

Hotels
8.8 (733 reviews)
Headland Road , Newquay , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good spa facilities
Cons:
Dated rooms
Heating issues
Mediocre restaurant menu

Categories

Cleanliness
8.13
Issues with cobwebs and general room condition mentioned in a review.
Service
9.6
Staff were described as friendly, helpful, and attentive throughout multiple reviews.
Location
9.64
Location received consistent praise for its beauty and convenience.
Room Quality
7.59
Some rooms were noted as dated and had heating issues.
Amenities
9.12
Spa facilities received positive remarks, though usage was impacted by children.
Value for Money
8.58
Some reviews hinted at additional costs for room upgrades.
Food and Beverage
8.63
Mixed sentiments regarding the restaurant and dining options.
Overall Experience
9.1
Overall pleasant experience with mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:58

Property Description

Luxurious Spa and Leisure Facilities

Indulge in ultimate relaxation at the Five Bubble rated spa with a variety of pools, steam room, sauna, hot tub, and more. Enjoy premium treatments and a fully equipped gym for a rejuvenating experience.

Gourmet Dining Experience

Savor the finest Cornish coastal produce at the award-winning restaurants, offering a range of culinary delights from a brand new restaurant to a relaxed terrace with beach views. Enjoy poolside drinks and Mediterranean dining at The Deck for a memorable dining experience.

Premium Accommodation and Convenient Amenities

Experience comfort in the spacious 5-star bedrooms with modern amenities like free Wi-Fi, satellite TV, and plush robes. Take advantage of on-site laundry facilities, free parking, and proximity to local attractions for a seamless stay.

Book now for an unforgettable luxury getaway at The Headland Hotel overlooking Fistral Beach!

Important information:

Group bookings and stag/hen parties are not accepted at the hotel. Any such bookings will be canceled. Please note bookings with more than 5 room reservations might get declined. Please note, the property can accommodate extra beds and cots. Extra costs apply (see Hotel Policies). Please inform the property in advance using the Special Requests section. The property hosts weddings, conferences and events. The property tries to minimize any impact to your stay. If you have any questions about how your stay may be affected, please contact the property prior to arrival.

Please note that the property can only allow dogs. When traveling with dogs, please note that an extra charge of £33 per dogs, per night applies. Please note that a maximum of 2 dogs is allowed.This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 733 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
J
Joyce solo_traveller ie
8
Pros:

We liked the location and staff very friendly

Cons:

A lot of young staff training so service slow. Hot tub full of people drinking so opportunity to use it

2026-04-18 via Nuitee
G
Graham couple gb
10
A very relaxing and totally enjoyable stay in a beautiful location.
Pros:

The staff were exceptionally welcoming and helpful. The rooms and facilities were of a very high standard. The restaurant offered an excellent menu for breakfast and dinner. When our travel arrangements changed, the hotel provided an additional night's accommodation at very short notice with great efficiency.

Cons:

No dislikes. Our experience of the hotel was very positive.

2026-04-15 via Nuitee
A
Alison solo_traveller gb
4
Pros:

The room was comfortable.

Cons:

The service in the lounge area where food can be ordered was very slow and disorganised.

Sitting in this part of the hotel was not a relaxing start to our stay. It was shared with a large wedding party and people using the spa facilities walk through in their bathrobes.

The same was true at breakfast time - there were a lot of guests, a wedding party, and a lot of staff who were brisk and polite, but could do nothing about the very long waits for coffee and food.
The buffet area was not well equipped and no one dealt with children unsupervised running around handling food.

The room was OK, and there was a large bathroom, but the shower had black mould and cracks in the tiles.

I raised concerns at check out and a manager met with me and apologised - he took notes - and he explained that part of the problem was a wedding party that had been booked three years ago. He will be feeding back to the team.

Unfortunately his apology and note taking did nothing to improve our experience, or impression of the hotel - future guests may benefit, but I will not be booking to stay at the hotel again.

The booking.com reviews and ratings did not match our experience.

2026-04-13 via Nuitee
S
Simon couple gb
10
An every year trip for us, super place.
Pros:

Fantastic stay as always - lovely staff, great facilities, comfortable and relaxing

Cons:

It’s a small thing but the new way of ordering drinks in the ballroom in the evening is really quite odd - queuing at a cake counter to pay and then waiting staff trying to find the right customers, drinks being given to the wrong people, overly long waits etc. It makes having a few drinks before dinner overly complicated and isn’t in keeping with the great service and overall ambience of the rest of the hotel. Normal table service would seem much more fitting and wouldn’t actually require any more staff.

2026-04-11 via Nuitee
V
Vineshkumar extended_group gb
7
Excellent spa services. Excellent pools
Pros:

Location is very good.
Good sized rooms.
Good breakfast.

Cons:

None

2026-04-10 via Nuitee
G
Gemma couple gb
10
A perfect spot for a getaway
Pros:

We love everything about the Headland! Such a beautiful hotel and the staff are exceptional - we loved the service from Mia and Rowan at the bar - super friendly and take great care in producing quality cocktails for their guests.
Sarah the duty manager was also brilliant. She dealt so well with an issue another guest had caused in their bathroom creating a leak in our room - resolved very quickly and super service on a hugely busy weekend for her and her team!

Cons:

Only thing I would change is limit children in the spa to reduced hours only. Although the indoor facilities are adult only it’s not the same as having the stunning view outside and on the weekend and school holidays the amount of kids in there is a lot. Maybe have pre-book able sessions for parents to limit this?

2026-04-10 via Nuitee
S
Stephen couple gb
9
From the moment we arrived to the moment we left we were made to feel very special. Thank You all.
Pros:

The staff were brilliant , always friendly, helpful and attentive. We really enjoyed our stay very much and look forward to staying with you again.

Cons:

The only issue I had was that the Breakfasts (including tea and coffee) and evening meal could have been warmer. That said the food was delicious.

2026-04-09 via Nuitee
W
Wayne couple gb
9
2026-04-09 via Nuitee
S
Shirley extended_group gb
10
A wonderful experience, especially the staff. Cannot fault anything about this hotel.
Pros:

Everything

Cons:

N/A

2026-04-07 via Nuitee
T
Theresa couple gb
10
2026-04-06 via Nuitee
G
George couple gb
10
2026-04-05 via Nuitee
I
Ivan couple gb
10
2026-03-30 via Nuitee
S
Sarah couple gb
10
Fun, trio with lovely food, views and walks.
Pros:

The views are stunning and on a nice day there are lots of areas to sit outside and have drinks and food. The spa is the best I ve encountered in this country, with outside hot tubs and two swimming pools.

2026-03-30 via Nuitee
N
Nakita extended_group gb
10
2026-03-30 via Nuitee
J
JEREMY solo_traveller gb
7
2026-03-29 via Nuitee
S
smith solo_traveller gb
1
2026-03-29 via Nuitee
L
Louise extended_group gb
9
2026-03-28 via Nuitee
M
Michelle couple gb
10
Pros:

Value for money! Excellent breakfast! Cosy double room! The use of the aqua spa before check-in and after checking out. My second visit in 3 months and I'm sure I'll be back very soon. Thank you :)

2026-03-17 via Nuitee
J
John solo_traveller gb
10
2026-03-17 via Nuitee
M
MaryJane couple th
10
Pros:

The location was stunning. Loved the building 🥰
Fabulous !

2026-03-16 via Nuitee