Sheraton Garden Grove-Anaheim South

Hotels
Sheraton
8.6 (1954 reviews)
12221 Harbor Boulevard , Anaheim , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Miscommunication issues
Pool heating problems

Categories

Cleanliness
8.6
Overall clean, with some positive mentions about housekeeping.
Service
8.8
Mixed experiences; some staff were friendly but significant negative feedback about miscommunication.
Location
8.9
Convenient location near Disneyland and amenities.
Room Quality
8.4
Rooms described as comfy, though issues with the shower were noted.
Amenities
8.5
Amenities generally good, with some guests feeling that breakfast options were limited.
Value for Money
8.6
Standard quality for this hotel tier, with some guests feeling parking fees should be included.
Food and Beverage
8.3
Breakfast options criticized, but overall food quality mentioned positively.
Overall Experience
8.7
Mostly positive experiences with notable incidents affecting some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:56

Property Description

Luxurious Accommodations

Experience comfort and style at Sheraton Garden Grove-Anaheim South, located just 2 miles from Disneyland. The spacious rooms feature a flat-screen TV, cable with in-room movies, and a work desk. Enjoy the convenience of a coffee maker and room service during your stay.

Fantastic Amenities

Unwind in our 24-hour gym or pamper yourself in the jacuzzi. Don't forget to explore the on-site gift shop for souvenirs. Indulge in delicious American cuisine at Sheraton Park Grill and Lounge, all within the hotel premises.

Prime Location

Conveniently situated near top attractions, including the Anaheim Convention Center and Disney's California Adventure Park, our hotel is the perfect choice for your California getaway. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.6
Based on 1954 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.9
Room Quality: 8.4
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 8.7
Y
yuxiang couple us
1
垃圾,不会再来了
Pros:

我不知道为什么收我65一晚的停车费

Cons:

停车费65一晚

2026-04-04 via Nuitee
C
Candelaria couple ar
8
2026-04-04 via Nuitee
F
FNU couple us
10
2026-04-04 via Nuitee
M
Michanne couple us
10
Pros:

Distance from the park

2026-04-02 via Nuitee
S
Suresh family_with_children us
10
Warm welcome to comfotable stay
Pros:

All were exceptional and good

Cons:

N/A

2026-04-01 via Nuitee
L
Lindsey couple us
9
2026-04-01 via Nuitee
E
Elias solo_traveller us
10
2026-04-01 via Nuitee
H
Hai family_with_children vn
10
Pros:

Mọi thứ đều tốt. Khách sạn sạch, đẹp, tiện nghi, nhân viên thân thiện.Mình nhất định quay trở lại nơi này nếu có dịp.

2026-03-30 via Nuitee
A
Annetta family_with_children au
10
It's a wonderful hotel that is demonstrated through its staff, amenities and professionalism.
Pros:

The staff and amenities were faultless. We had an amazing time whilst staying at this property, we sure can't wait to return.

2026-03-30 via Nuitee
A
ALI family_with_children us
3
To make matters worse, when I finally got into the room, the bed sheets were unclean and the bedding was uncomfortable.
Pros:

the location of the property was excellent

Cons:

I am deeply disappointed with my recent stay. Despite the advertised check-in time of 4:00 PM, I was made to wait over an hour before being allowed into my room. The reason given was that the room was still being cleaned — something that should have been completed well before the check-in window. No apology, no refreshments, and no alternative were offered during this time. This is a basic standard of hospitality that your hotel failed to meet, and I expect management to address this seriously to prevent future guests from experiencing the same.

2026-03-29 via Nuitee
M
Melissa couple us
10
Excellent value and comfort. We will definitely stay there again.
Pros:

The amenities on the club level were great! The daily breakfast and nightly appetizers saved us a lot of money because we didn’t eat so many meals in Disneyland.

Cons:

The only negative for me was the lack of a handheld shower head in our room. Other than that, I have no complaints.

2026-03-29 via Nuitee
J
Jorge couple us
10
2026-03-25 via Nuitee
S
StephanieMai family_with_children us
7
Pros:

Staff not friendly. Pillow and matress are not good. Room is clean.

2026-03-24 via Nuitee
J
Jason family_with_children us
2
Pros:

Location.

Cons:

​Headline: Incorrect breakfast hours caused major scheduling issues
​I specifically booked the Sheraton Garden Grove because Booking.com listed breakfast starting at 6:00 AM. As I had a 7:00 AM meeting, this was the deciding factor for my stay.
​However, upon arrival, I was told breakfast doesn't actually start until 6:30 AM. This is blatant misinformation. Because of this discrepancy, I was unable to eat before my meeting. If you are choosing this hotel based on the advertised amenities and timing, be warned that the information online is inaccurate. Very disappointing.

2026-03-23 via Nuitee
S
silvino family_with_children us
10
Pros:

Super clean room very comfortable

2026-03-23 via Nuitee
A
Alex family_with_children us
10
Pros:

👍

Cons:

👍

2026-03-23 via Nuitee
A
Ana family_with_children us
10
Pros:

Clean/staff attentive

Cons:

Cold water on pool /parking fee

2026-03-18 via Nuitee
H
hamid reza family_with_children ca
4
“I had higher expectations of the hotel than what I experienced.”
Pros:

Not especial to say

Cons:

Bathroom

2026-03-17 via Nuitee
S
Skylar family_with_children us
10
2026-03-13 via Nuitee
B
Brian couple us
10
2026-03-07 via Nuitee