Grecotel Plaza Beach House

Hotels
•
Grecotel
8.4 (710 reviews)
Ari Velouhioti 60 St. , Rethymno Town , gr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff; manager proactively resolved issues
Excellent breakfast and good-quality buffet
Beachfront / sea-facing location; close to beach and tavernas
Spacious family rooms (duplex maisonette) reported by some guests
Multiple pools, sunbeds and free parking available
Cons:
Drinks are expensive compared with local prices
Some rooms not modern and lack storage (e.g., missing under-sink cabinet)
Kids' pool access policy caused frustration for some families
Gym and kids' club initially did not match description (later resolved)
Hotel is about 2 miles from old town for those wanting to walk

Categories

Cleanliness
8.4
Standard quality for this hotel tier.
Service
9.2
Very positive — staff repeatedly described as very friendly and helpful; the General Manager (Maria) personally resolved multiple issues.
Location
8.6
Beachfront/sea-facing location, close to the beach and tavernas; slightly distant (~2 miles) from the old town.
Room Quality
7.8
Mixed — some guests had very spacious duplex maisonettes, while others noted rooms are not the most modern and lack some storage/furnishings.
Amenities
8.6
Good selection of pools, sunbeds and facilities; gym and kids' club initially underperformed but were reported fixed by management.
Value for Money
7.5
Some concerns — drinks are described as pricey and rooms may not fully match expected 4-star comfort for the price.
Food and Beverage
8.9
Positive — breakfasts and buffet meals consistently praised for quality and variety.
Overall Experience
8.2
Generally positive — initial hiccups were effectively handled by management, leading to an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:44

Property Description

Luxurious Beachfront Property with Stunning Views

Exquisite Accommodations: The elegantly decorated studios and apartments offer views of the pool, garden, or Cretan Sea. Each unit features a well-equipped kitchen, a seating area, and modern amenities for a comfortable stay.

Gourmet Dining Experience: Indulge in traditional Cretan dishes with a creative twist at Plaza Restaurant. Enjoy fresh local ingredients in an elegant setting while taking in the picturesque views.

Relaxation and Recreation: Unwind at the spa center with rejuvenating therapies, sauna, and hammam. Children can enjoy the dedicated pool and holiday program, while guests of all ages can savor refreshing drinks at the poolside bar.

Experience luxury and relaxation at Grecotel Plaza Beach House. Book now for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

8.4
Based on 710 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8.6
Room Quality: 7.8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 8.9
Overall Experience: 8.2
K
Kati • solo_traveller • fi
10
Pros:

We just loved everything about this place - service and help was marvellous, we got room upgrade that meant view to the beach and ocean. Breakfast was good and versatile, kids room was lovely and people were lovely.

2026-09-12 • via Nuitee
B
Bronagh • couple • gb
9
2026-09-11 • via Nuitee
C
Cécilia • family_with_children • fr
7
Nous étions bien installés mais le rapport qualité prix est très mauvais car les prestations ne sont pas à la hauteur de
Pros:

La chambre spacieuse

Cons:

La deco vieillissante
Les repas non grecs au buffet
La route à côté du restaurant et de la piscine
Le parking éloigné

2026-09-10 • via Nuitee
N
Nancy & William • family_with_children • au
8
Excellent stay nice hotel
Pros:

Lovely hotel with excellent staff service. Breakfast was great and beach across the road was nice.

Cons:

Nothing

2026-09-09 • via Nuitee
Z
Zielske • solo_traveller • de
8
2026-09-07 • via Nuitee
K
Koudriaev • couple • us
10
2026-09-04 • via Nuitee
J
Janet • family_with_children • gb
10
2026-09-03 • via Nuitee
M
Maria • family_with_children • ae
7
Pros:

Perfect location, amazing staff-friendly, polite and always willing to help.

Cons:

The swimming pools felt quite small.
Unfortunately, the room did not fully meet our expectations, especially considering its condition and the price. The master bedroom on the second level was in a loft-style space with a low ceiling, which made the room feel somewhat confined and was not very comfortable. Overall, we felt that the price was high for the room and its condition.

2026-09-02 • via Nuitee
M
Maria • solo_traveller • it
10
Pros:

Everything. Clean, in front of the beach (hotel has its own umbrellas), with parking. The staff is really welcoming and the breakfast was excellent. Spacious room.

Cons:

if you plan to visit the center, there is a 20 min walk in the seafront but we enjoyed that walk.

2026-09-01 • via Nuitee
C
CORINE • solo_traveller • fr
2
Can do better and the hotel lifeguard was racist and the breakfast not that good
Pros:

The hotel lifeguard was racist and the breakfast not that good

Cons:

The hotel lifeguard was racist and the breakfast not that good

2026-09-01 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-09-01 • via Nuitee
I
Iryna • family_with_children • it
6
Pros:

Posizione fronte spiaggia

Cons:

Camera da rimodernare

2026-08-30 • via Nuitee
K
kara • family_with_children • gb
7
Very busy hotel, good if you have young kids. Drains smell in the area is really grim.
Pros:

The room was a good size, a loft apartment with dbl beds and two singles. Lovely air con. clean.
We could see it was great for families with young children because of the 3 pools on site including a baby pool.
Great access to the beach across the road. Great service on the beach.

Cons:

We didn't end up eating much at the hotel. Preferring the restaurants in the old town area. It felt a bit mass-catering (it was a busy hotel) rather than very tasty food. Pizza was good, but the rest was pretty average. Coffee machines for morning coffee were awful so we got coffee elsewhere

2026-08-30 • via Nuitee
N
Natalie • couple • gb
7
2026-08-28 • via Nuitee
S
Selim • family_with_children • tr
9
Pros:

Otelin konumu, kompaktlığı, çalışanların yardımseverliği çok üst düzeydi. Deniz, havuz, restoran ve oda mesafesi çok kısaydı. Kahvaltı çok çeşitli ve çok lezzetliydi. Çok fazla sayıda çalışan vardı ve her konuda yardımcı oldular. Özellikle küçük çocuğu olan ailelere kesinlikle tavsiye ederim.

Cons:

Otelle alakalı değil ama otelin otoparkı yan sokakta bulunuyordu. Bu sokağın girişi biraz dar olduğu için bu otele arabayla gelecekler veya kiralayacaklar çok büyük araba seçmezlerse kendileri için daha rahat olur

2026-08-27 • via Nuitee
J
Jens • family_with_children • dk
8
Pros:

Meget venligt og imødekommende personale. Fin/lækker morgenmadsbuffet og høj rengøringsstandard.

Cons:

Mindre godt hvad angår badeforhold. Poolområderne er små og domineret af småbørnsfamilier. Strand er OK, men mange sten i vandkanten gør stranden mindre attraktiv end andre græske strande.

2026-08-25 • via Nuitee
O
ovgu • family_with_children • es
9
Pros:

Çalışanları; çok yardımcı ve güleryüzlüler

Cons:

Ek yataklar daha konforlu olabilirdi

2026-08-24 • via Nuitee
M
Maryna • family_with_children • gb
9
2026-08-22 • via Nuitee
E
Evi • family_with_children • gr
6
Ικανοποιητική διαμονή με εξαιρετικό προσωπικό και άψογη εξυπηρέτηση, παρά το ατυχές περιστατικό στο χαμηλό σημείο του μπ
Pros:

Το προσωπικό ήταν εξαιρετικό, ιδιαίτερα ευγενικό, πρόθυμο και πάντα διαθέσιμο να μας εξυπηρετήσει. Το επίπεδο του σέρβις ήταν πολύ υψηλό και γενικά νιώσαμε ότι όλοι προσπαθούσαν να κάνουν τη διαμονή μας όσο το δυνατόν πιο ευχάριστη. Μείναμε πολύ ικανοποιημένοι από τη συμπεριφορά και τον επαγγελματισμό του προσωπικού.

Cons:

Αυτό που δεν μας άρεσε ήταν το πολύ χαμηλό ύψος σε συγκεκριμένο σημείο του μπάνιου της σοφίτας, το οποίο ήταν περίπου 1,70 μ., ενώ το δικό μου ύψος είναι 1,80 μ. Κατά τη διάρκεια της διαμονής ο σύζυγος μου χτύπησε δυνατά το κεφάλι του δύο φορές στο ίδιο σημείο. Θεωρώ απαραίτητο να υπάρχει εμφανής προειδοποιητική σήμανση και κατάλληλη προστασία, ώστε να μη συμβούν παρόμοιοι τραυματισμοί και σε άλλους επισκέπτες.

2026-08-22 • via Nuitee
E
emilie • family_with_children • fr
9
2026-08-21 • via Nuitee