Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Comfortable mattress
Cons:
Poor internet
Room quality issues
Inadequate cleanliness
Breakfast quality

Categories

Cleanliness
7.96
Cleanliness was mentioned as acceptable but there were complaints regarding incidents such as a cockroach and unpleasant odors.
Service
9.43
Service was noted to have some issues but also showed potential for being responsive, such as efforts to address noise complaints.
Location
9.47
Several reviews highlighted good proximity to public transport and grocery stores.
Room Quality
7.92
Mixed sentiments regarding room quality, including complaints about old furniture and issues with bed configuration.
Amenities
8.45
Amenities included a sauna and breakfast, but lack of items like bathrobes and towels was noted.
Value for Money
8.41
Some complaints noted that the price did not reflect the quality of service and issues encountered.
Food and Beverage
7.46
Food was criticized for quality, particularly the breakfast experience.
Overall Experience
8.93
Overall experience was generally positive, despite the specific mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:44

Property Description

Luxurious Rooms and Amenities
Hotel Apis offers spacious and air-conditioned rooms with a classic design, LCD TV, work desk, and renovated private bathrooms. Enjoy complimentary bottled water and 24-hour staff service for a comfortable stay.

Recreational Facilities
Guests can unwind at the recreational centre, sauna, or steam bath for relaxation.

Delicious Dining Options
Indulge in Polish and international dishes at Mozaika Resto Bar, using natural ingredients from local producers. Special dietary options like vegetarian and gluten-free meals are also available at the hotel's restaurant and cafe.

Book your stay at Hotel Apis for a memorable experience in Kraków, with convenient access to the city centre and nearby attractions.

Important information:

The availability of beds in the rooms depends on the number of people. Please contact the hotel reception to confirm the bedding configuration.

When booking 3 rooms or more, different policies and additional supplements may apply.

According to the hotel regulations, the Guest must present an identity document at check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1848 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
J
Joanna • couple • pl
10
Polecamy
Pros:

Śniadania - wybór i różnorodność, smaczne. Panie w recepcji i restauracji pomocne, uśmiechnięte.
Wygodne łóżka, wysypaliśmy się jak dzieci. Pomimo ruchliwej ulicy cicho w pokoju.

2026-03-12 • via Nuitee
D
Dzikowski • solo_traveller • pl
10
2026-03-11 • via Nuitee
K
Kreutzova • couple • sk
7
Služobná cesta
Pros:

Dobrá poloha, príjemný personal v bare. Výborná reštaurácia.

Cons:

Že nám na recepcii nepomohli s vypísanim ubytovacích listkov. Bol to jediný hotel v PL, kde sme unavení po ceste, s taškami na pleciach, museli riešiť administratívu. Všade inde to urobila recepcia za nás, my sme len skontrolovali údaje a podpísali správnosť. Check in bol tak oveľa rýchlejší. Na izbách staršie vybavenie.

2026-03-08 • via Nuitee
T
Tomek • couple • at
10
Pros:

Personel jest bardzo miły.

2026-03-04 • via Nuitee
P
PIOTR • couple • pl
10
Pros:

Lokalizacja, kuchnia

2026-03-03 • via Nuitee
M
Michał • family_with_children • pl
10
Pros:

pyszne śniadania. Pobyt bezproblemowy

2026-03-02 • via Nuitee
U
Ukh • couple • fr
10
2026-02-25 • via Nuitee
O
Okoń • family_with_children • pl
10
2026-02-24 • via Nuitee
F
Frantisek • couple • sk
9
2026-02-23 • via Nuitee
L
Lukáš • couple • cz
10
2026-02-22 • via Nuitee
M
Michał • couple • pl
10
2026-02-22 • via Nuitee
B
Bartosz • solo_traveller • pl
7
2026-02-22 • via Nuitee
P
P_for_Pablo • family_with_children • au
6
Cons:

There was unpleasant smell in the bathroom

2026-02-14 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-02-13 • via Nuitee
M
Marta • family_with_children • pl
7
Pros:

Obsługa. Cudowni ludzie. I jedzonko też bardzo smaczne. Hotel akceptuje pobyt psa więc to bardzo duży plus.

Cons:

Standard pokoju to bardziej *** z minusem - obdrapane biurko, firanki w jakiś zaciekach, więc wyobraźnia podpowiadała mi niekoniecznie smaczne scenariusze. Wykładzina w pokoju sprawiała wrażenie bardzo brudnej.

2026-02-13 • via Nuitee
E
Elzbieta • family_with_children • pl
8
2026-02-11 • via Nuitee
T
Tauras • family_with_children • lt
9
2026-02-08 • via Nuitee
P
Pavlo • couple • pl
10
2026-01-31 • via Nuitee
N
NETW0lF • family_with_children • pl
9
Pros:

Cicho, komfortowo i przyjemnie. Bałem się, że będzie głośno od pobliskiej trasy, jednak było bardzo cicho.

2026-01-30 • via Nuitee
Y
Yakov Lebovitz Lev • family_with_children • il
10
Pros:

מלון מעולה מומלץ

2026-01-29 • via Nuitee