Creta Palm Hotel

Hotels
Independent
8.6 (102 reviews)
Kato Stalos, Chania, Crete Island, 73100 , Chania , GR

Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comprehensive breakfast
Cons:
Room cleanliness concerns
Room quality didn't match star rating

Categories

Cleanliness
7.48
The room had a musty smell, making it hard to store clothes.
Service
9.45
Friendly and knowledgeable staff.
Location
8.99
Standard quality for this hotel tier.
Room Quality
7.44
Room did not meet expectations according to hotel star rating.
Amenities
8.97
Standard quality for this hotel tier.
Value for Money
8.93
Standard quality for this hotel tier.
Food and Beverage
8.48
Comprehensive breakfast offered.
Overall Experience
9.05
Balancing pros and cons, overall good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:55

Property Description

Discover the perfect blend of relaxation and adventure at Creta Palm Hotel, where luxury meets comfort in stunning Chania.

Indulge in Relaxation
Treat yourself to rejuvenation at our full-service spa, complete with a hot tub, sauna, and a state-of-the-art fitness center open 24/7.

Culinary Delights
Savor exquisite meals at the Main Restaurant, offering poolside views and a complimentary buffet breakfast. Wind down with refreshing drinks at our poolside bar or one of our two cozy lounges.

Comfort and Connectivity
Enjoy spacious accommodations featuring kitchenettes, private balconies, and luxurious pillowtop beds dressed in Egyptian cotton. Stay connected with complimentary wired internet access throughout your stay.

Ready to make unforgettable memories in Chania? Book your stay at Creta Palm Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 102 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
A
Astrid
8
Pros:

.

2025-09-29 via Nuitee
K
Krista family
6
Pros:

Perus ok hotelli. Huone ei vastannut mielestäni hotellin tähti luokitusta. Huoneessa haisi ummehtunut haju ja esim vaatekaappeihin ei tämän vuoksi voinut laittaa vaatteita. Mukava ja osaava henkilökunta, myös aamiainen kattava.

2025-09-23 via Nuitee
L
Lina partner
2
Pros:

Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude

2024-11-05 via Nuitee
M
Mikel partner
8
Pros:

Very good

2024-09-09 via Nuitee
M
Mario family_with_children
8
Pros:

There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..

2024-07-10 via Nuitee
C
Ciro
10
Pros:

Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.

2023-08-14 via Nuitee
M
Matti
10
Hyvää vastinetta rahalle
Pros:

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.

2023-06-01 via Nuitee
P
Pierre partner
6
Pros:

Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité.

Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus.
2 lits simples a la place d'un double

2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.

2023-05-03 via Nuitee
D
Diego family_with_children
8
Pros:

Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)

2023-04-11 via Nuitee
F
Frances family
8
Pros:

Very enjoyable stay. Meals were very good. Lots of choice.

2022-10-27 via Nuitee
J
Jordi
10
Excelente
Pros:

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables

2022-08-26 via Nuitee
L
Lorenzo family_with_children
10
Pros:

Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura.
Forse il bagno andrebbe ammodernato togliendo la vasca.

Comodo parcheggio sotto la camera.

La cena a buffet un po deludente, poca varietà.

2022-08-19 via Nuitee
A
Aida Sheibani friends
8
Pros:

Veldig rent, med god frokost og 2 store basseng

2022-08-12 via Nuitee
J
Janne
8
Siivous
Pros:

Siivous oli erinomaista👌

2022-07-28 via Nuitee
M
Maria family
10
Pros:

The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.

2022-07-07 via Nuitee
S
Sofi
10
Bra hotell
Pros:

Bra ställe, personalen var jätte trevliga. Dom hjälpte oss med att hyra bil. Poolen var riktigt bra, drinkar var mindre bra om du köper själv. Man kan ta bussen utanför in till Chania för en billig slant istället för taxi. Rekommendera stället

2022-07-03 via Nuitee
N
Nasri Kerem
10
excellent
Pros:

location of hotel is good. its an apart hotel with kitchen in the rooms.

very feasible for families.

service and everything is good

2022-06-02 via Nuitee
P
Paul
10
Good choice for families
Pros:

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.

2021-09-08 via Nuitee
P
petro
6
Was expecting more
Pros:

Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...

2021-08-27 via Nuitee
M
Mickaël partner
10
Pros:

Really good hotel , clean, beautiful and the staff was really nice and available .

2021-08-26 via Nuitee