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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Table tennis
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Bicycle-friendly property
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Unique Design by Marcel Wanders
Experience the exclusive blend of luxury and artistry at our Miami Beach hotel, meticulously designed by the renowned Marcel Wanders. Each corner showcases custom-designed furniture and artwork, creating a truly one-of-a-kind stay.
Luxurious Suites with Modern Amenities
Indulge in the comfort of our modern suites, featuring full kitchenettes, 42-inch plasma TVs, and iPod docking stations. Enjoy stunning garden or Biscayne Bay views while surrounded by elegant black and white decor and custom furnishings.
Relaxation and Dining Options
Unwind by the main outdoor pool amidst lush gardens, or enjoy a rejuvenating treatment at the Spa at Baia Beach Club. Treat your taste buds at Baia Beach Club Miami, offering delectable American cuisine and sushi with breathtaking views of Biscayne Bay.
Book now for an unforgettable stay at our Miami Beach haven, just moments away from Lummus Park Beach and Lincoln Road Mall.
For bookings of 5 rooms or more, group policies may apply. Please contact hotel directly.
The credit card presented at check-in must match the name on the reservation.
Please note that credit cards must have a chip in the card in order to be processed. The property will accept cash if the card does not have a chip.
Please note the resort fee includes:
- High-speed WiFi
- Complimentary cocktail
- Poolside Amenities (chairs & towels, ping pong & floats)
- Bellman and concierge services
- The Spa at Baia Beach Club & Fitness Center
- Beach cruisers
- Non-motorized water sport rentals at the marina
- In-room coffee and tea maker
- Weekly yoga
- Printing Services (incoming faxes, copy printing, boarding pass printing)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
No special conditions apply for groups.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 46 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 17 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The team are always great, second stay at this hotel and we are happy we came back
Rooms are getting a little tired and regular room refresh is not scheduled every day
The highlight of the stay was definitely the restaurant on the water. The setting is beautiful, the brunch menu had great options, and the wait staff was warm and attentive. That part of the experience really felt like what you’d expect from a Miami stay.
The room and service side of the experience missed the mark in multiple ways:
After a long flight, I arrived to a room with no hot water, which lasted for most of the day.
Several lights in the room weren’t working, and when maintenance came, they told us it was a larger repair that wouldn’t be fixed until the following week.
The room itself felt very underwhelming for the price point, at one point I literally joked that the dining setup looked like an IKEA table. Not what you expect from Mondrian.
Late at night (around 1:00am), my friend Erika and I got locked out of our room because the door lock stopped responding to key cards. It took three different staff members and about 30 minutes to get us back in.
There was also no coffee in the room, which felt like a basic miss.
When I went to the front desk to ask for some sort of make-good for all the issues, I was met with a blank stare and told there was nothing they could do, which was probably the most disappointing part.
Overall, the property has great potential and a beautiful location, but the room quality, maintenance issues, and lack of customer service recovery really impacted the stay.
I expected more from Mondrian, hoping they tighten things up because the bones are there, but the experience didn’t match the brand.
The location and the outdoor area as well as the restaurant are great
The room is in need of a major refresh … it looks run down and not up to the pictures shown on the site
Localização
Café da manhã limitado
We were appalled at the poor quality and cleanliness of this hotel, given the price and name. We reserved 3 rooms for our family, and they all felt and looked dirty. One room had pubic hairs in the sheets and the other with food leftover in the kitchen. There were stains and chips everywhere and crud piled up in all the corners. Honestly it was shocking. The rooms were poorly designed, especially the bathrooms, with literally no place to put anything and a roll of toilet paper hanging into the trashcan. There were a bunch of useless empty cabinets but nothing to feel like any service or comfort, and unfortunately we heard people walking/talking loudly in the hallways all night as well as sirens etc. We spent a few hundred dollars on room service and dinner arrived unceremoniously in cardboard boxes in a plastic bag like a cheap takeout, and we spent a fortune on a breakfast for 9 people that never was quite right, multiple mistakes in the order, missing items...and while everyone at the hotel was very nice, there was really no feeling of service or any attempt to make things right.
לא אהבנו בכלל
מסריח ברמות
חדרים שניראים כאילו זה חדר לפי שעה
אין שירות מאף אחד
ניקיון אצלם זה החלפת מצעים יום כן יום לא!!
אין מים חמים במקלחת בכללל
I was stuck in NYC because of the snow. I tried to contact the hotel several times to see if I could get a partial refund. Nobody replied to any of my messages.
After 3 days, they replied llteraly “Sun, sand, and zero sweaters required”.
So they don’t care at all about their customers.
The spa was the only good thing there
Everything was dirty and It felt like the room wasn’t cleaned.
Location
The rooms are outdated and are not a true representation of the photos posted. The room are also dirty and not well maintained
La localisation est parfaite, proche de tout
Les chambres sont ringardes, en mauvaise état et mal entretenue, le ménage n’a été fait qu’une fois en 1 semaine, le personnel est désagréable, l’isolation des chambres niveau bruit est à revoir, les douches sont en mauvais état, et pour couronner le tout les femmes de ménages ont volé 2 bouteilles de champagne que j’avais acheté.
Nothing
Dirty, smelly rooms with mold on the walls covered by wallpaper. We were moved to two different rooms and both had the same issue. Disgusting experience.
My friends & I stayed there for a birthday, and Trenton at the Front Desk was amazing. He was sooo friendly, attentive, gave us all champagne, & set the tone for the whole trip.
Joaquin is an excellent server , so attentive and brings such bright sunshine. Throughly enjoyed our time here for my son’s birthday. My son has been here several times and raves about it, he was not wrong. The food was excellent. The ambiance and decor as well is so serene. I look forward to coming during the day and enjoying the view and will ask for Joaquin!!!
Charlie was AMAZING! Booking a activity for a sales team when you work out of Omaha, Nebraska can be very stressful! I was very concerned that something of this magnitude could not be done remotely, and I would be worried from afar! Charlie took care of every last detail for me! She took over the driver's seat and created an incredible afternoon for all of our guests, including travel to and from their hotel and dinner at a beautiful, authentic restaurant. She did an amazing job and I will definitely be putting her on speed dial!
The location was perfect along with the views and staff.
All amenities were not included in the stay.
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