Hampton Inn & Suites Mystic

Hotels
•
Hampton Inn
8.8 (983 reviews)
6 Hendel Drive , Mystic , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Weak wifi
Pillows were lumpy
No daily housekeeping
Some safety concerns with amenities

Categories

Cleanliness
8.3
Mixed reviews on cleanliness, some noted old smells and dust.
Service
9.3
Overall positive comments about the friendly and helpful staff.
Location
9.3
Many guests appreciated the convenient location near attractions.
Room Quality
8.3
Some complaints about room odors and outdated conditions.
Amenities
8.8
Positive feedback regarding amenities, though some safety issues noted.
Value for Money
8.8
Many feel it offers decent value, but some concerns regarding pricing.
Food and Beverage
8.8
Positive remarks about breakfast options but limited choice noted.
Overall Experience
8.8
General satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.

Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.

Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.

Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.

Important information:

The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 983 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
V
Valladares • couple • us
6
The hotel.was clean and the rooms are spacious and near local attractions.
Pros:

The room was surprisingly large which was nice. We enjoyed the easy access to netflix on the TV. Breakfast was good and ready early. Having coffee and hot water accessible 24 hours was nice. The hotel was quiet at night which was a plus. The location was perfect for our planned activities in Mystic.

Cons:

I didn't know the hotel was being renovated. We didn't have access to the fitness room which I would have used. There was also a lot of noise during the day from the work being done down the hall. The workers on our floor stopped and stood in the doorway and stared when we walked by with our daughters. They were speaking Spanish so I don’t know what they were saying or if they were saying anything to us. It made me uncomfortable. Their being on the floor working is one thing, stopping and stepping into the hall and staring is unacceptable.
The price was high for the reduced availability to.some of the hotel amenities.
The bathroom sink and shower were designed for tall people.

2026-05-11 • via Nuitee
M
Mei Ling • couple • us
10
2026-05-09 • via Nuitee
R
Richard • solo_traveller • us
7
Surprise renovation
Pros:

The location and the indoor pool.

Cons:

The hotel was being renovated and we were not told in advance.

2026-05-02 • via Nuitee
H
Howard • couple • us
8
Cons:

First floor under construction

2026-04-30 • via Nuitee
J
Jemima Cornelia Elise • couple • nl
3
Cons:

We booked through Booking.com but there was no information on Booking about a 2 month renovation of the first floor including lobby, breakfast room etc.

2026-04-28 • via Nuitee
C
Cindy • couple • us
10
2026-04-20 • via Nuitee
R
Rees • family_with_children • us
10
2026-04-15 • via Nuitee
J
James • couple • us
1
2026-04-13 • via Nuitee
M
Meghana • family_with_children • us
4
2026-04-01 • via Nuitee
K
Keren • family_with_children • us
5
Okay.. Visit when renovations are complete.
Pros:

The property was clean.

Cons:

Unfortunately we stayed during renovations. There were ear plugs and eye masks to help, but construction started early. Most equipment in the gym was out of order, so that was disappointing.

2026-03-31 • via Nuitee
S
srsherm • Couples • Topsfield, Massachusetts
2
STAY AWAY
Pros:

STAY AWAY!!! Horrible horrible horrible. Started doing construction at 8am on a Sunday! Loud banging, sawing. Room smelled when we walked in. AC/Heating unit was so loud we couldn’t use. We paid over $400 for this??? No thanks. Never again.

2026-03-29 • via Tripadvisor
L
Lance • family_with_children • us
5
Pros:

Room

Cons:

Did not know that the hotel was y=under construction, breakfast did not look very appetizing.

2026-03-29 • via Nuitee
C
Claudia • solo_traveller • us
9
Pros:

Helpful front desk staff

Cons:

Construction noises

2026-03-27 • via Nuitee
K
Kate • family_with_children • us
7
Nothing fancy but a solid experience.
Pros:

The staff were really nice. Pool was good, clean and our child liked swimming. Close to everything we wanted to do.

Cons:

It’s obviously dated and in the process of being updated so it was loud but I do feel like the staff were making the best of it

2026-03-17 • via Nuitee
W
Wood • extended_group • us
4
Good location but under major rennovations!
Pros:

Close to all the sites and restaurants. Nice room with breakfast included

Cons:

This hotel is under Major renovations!! Its loud, dusty. One entry way was being completely blocked from construction Workers going in and out with machinery. It was loud. No breakfast seatimg to eat Your breakfast. It was grab and go. This was not advertised. Im assuming it was in small print somewhere.

2026-03-13 • via Nuitee
R
Renda • solo_traveller • us
10
2026-03-11 • via Nuitee
W
Wagner • couple • us
9
2026-03-07 • via Nuitee
C
Cheryl • couple • us
8
2026-03-05 • via Nuitee
M
Michele • family_with_children • us
10
2026-02-23 • via Nuitee
N
Nicole • family_with_children • us
9
It was great
Pros:

Everything was great and amenities plus 24/7 coffee and hot cocoa bar and breakfast included. Manager constantly checked in via message throughout stay.

Cons:

The pool was freezing even though it was supposed to be heated.

2026-02-22 • via Nuitee