Hampton Inn & Suites Mystic

Hotels
Hampton Inn
8.8 (958 reviews)
6 Hendel Drive , Mystic , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Weak wifi
Pillows were lumpy
No daily housekeeping
Some safety concerns with amenities

Categories

Cleanliness
8.3
Mixed reviews on cleanliness, some noted old smells and dust.
Service
9.3
Overall positive comments about the friendly and helpful staff.
Location
9.3
Many guests appreciated the convenient location near attractions.
Room Quality
8.3
Some complaints about room odors and outdated conditions.
Amenities
8.8
Positive feedback regarding amenities, though some safety issues noted.
Value for Money
8.8
Many feel it offers decent value, but some concerns regarding pricing.
Food and Beverage
8.8
Positive remarks about breakfast options but limited choice noted.
Overall Experience
8.8
General satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.

Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.

Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.

Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.

Important information:

The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 958 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
J
Jose extended_group gt
10
2026-01-26 via Nuitee
P
patricia couple us
9
2026-01-25 via Nuitee
R
racefan88n2 Couples Philadelphia, Pennsylvania
10
Very Nice stay
Pros:

We arrived on the Thursday before a snow storm was predicted for Saturday night in to Sunday. We were supposed to stay until Sunday. Came to the area to go to Mohegan Sun and Foxwoods casinos. Check in was easy. Staff very nice. As we saw the storm was definitely going to impact our travel we decided to check out early on Saturday and head home on our 5 hr drive home. Even though we booked 3 nights on a special rate they only charged us for the 2 we stayed. Breakfast was good rooms clean and spacious. We stayed in a king studio room. Casinos about 20 mins away. Alot cheaper than to stay at the Hampton Inn Mystic. We will be back!

2026-01-24 via Tripadvisor
P
Peter family_with_children us
8
2026-01-23 via Nuitee
S
Sharon family_with_children il
8
ללילה אחד בדרך המלון היה מאד נח ונעים
Pros:

החדרים היו נקיים ומרווחים קיבלנו 2 חדרים עם דלת מקשרת ומיטות כמו שביקשנו
בריכה קטנה ומחוממת וארוחת בוקר אמריקאית ומשביעה
הצוות היה נחמד ועזר
היה מושלג בחוץ אז לא יצאנו הזמנו אוכל למלון הלובי היה מזמין

Cons:

הדבר היחיד זה המזגן הרועש בחדר אבל כיבינו אותו כי לא היה צורך החדרים היו מחוממים

2026-01-23 via Nuitee
P
proctors1990 Family Guilford, Connecticut
10
AWESOME STAYCATION! WILL BE BACK!
Pros:

Everyone was so nice and friendly. The breakfast had a very nice selection to choose from. The hot chocolate bar was awesome and open all day/night along with coffee/tea. The lobby had a wonderful fireplace with different games to play and a book section to enjoy. The pool area was very nice with a hot shower in the pool area to rinse off and well as a shower in the bathrooms!

2026-01-20 via Tripadvisor
J
Jill family_with_children us
5
Daughter got badly burned on fireplace next to kids games
Pros:

Amenities were what we needed for a decent price . I liked the hotel and would be open to staying here again

Cons:

My daughter got badly burned on the fireplace that’s right next to the children’s games. There’s only one tiny warning sign and it was covered by pumpkin decorations . No protective gate or larger sign. It looks like an electric fireplace so it didn’t appear to be scalding hot . Stay away and keep children away!

2026-01-20 via Nuitee
K
Kimberly family_with_children us
3
Overpriced, dirty bathroom, but good location.
Pros:

Nice extras in the lobby - hot cocoa, coffee, dog treats, water.

Cons:

Front desk staff was nice but distracted by what seemed like personal phone. Gross bathroom - dirty walls with weird syrupy goop. Mattress was worn out. Overall, this was not worth the very steep price of $250. Felt like 2-star hotel.

2026-01-20 via Nuitee
B
Bryan family_with_children us
8
Pros:

Breakfast was decent

Cons:

Tv reception. No signal a few times during a rain storm

2026-01-19 via Nuitee
K
Katelyn extended_group us
5
Overall my stay was okay but I would spend a little more money on a better accommodation.
Pros:

The continental breakfast was great and had a large array of choices. The lobby was cleaned and always smelled fresh. We didn't use the pool or the fitness center, but both appeared clean and a decent size. We arrived early, and the staff was very nice to let us check in early at no additional fee.

Cons:

The beds weren't very comfortable, and the AC did not work very well, even after calling the front desk twice. The elevators always sounded like they were going to break down, which was a bit concerning. Finally, the location wasn't the best, which isn't their fault, but it's on a major road, and the surrounding area isn't pretty to look at, which is an Ace Hardware, a bank, and a trailer park.

2026-01-19 via Nuitee
M
Merlinda extended_group us
10
2026-01-19 via Nuitee
B
Barbara family_with_children us
8
Pros:

Included breakfast, water provided at check in, quiet in evening, friendly staff, games in entrance lobby

Cons:

No ice in machine, expensive

2026-01-19 via Nuitee
B
Bicking couple us
8
Pros:

It was nice. Clean & comfotable.

Cons:

A little pricey.

2026-01-19 via Nuitee
S
salvatore couple us
9
Pros:

Great location, clean, and a good value

Cons:

Our room was warm. AC was not working very well

2026-01-19 via Nuitee
T
Thomas family_with_children us
10
2026-01-19 via Nuitee
A
Amy family_with_children us
10
2026-01-19 via Nuitee
J
Janet family_with_children us
10
Pros:

Excellent!

2026-01-19 via Nuitee
B
Barry couple us
9
Very comfortable and clean
Pros:

Location was great, breakfast was what we expected nothing spectacular.

Cons:

Shampoo and shower gel containers were
Empty

2026-01-19 via Nuitee
J
Jamie family_with_children us
9
Pros:

Great location in perfect for what my family and I were hoping for

2026-01-17 via Nuitee
G
Gerald extended_group us
3
This was not a Hilton standard Hotle. I would send a Team ASAP to address the needs of this Hotel!
Pros:

The staff was Friendly

Cons:

1. Breakfast was not good # Lets find out how to make Oatmeal # Eggs to hard # Chicken Sausage...... "Really"!
2. Rooms Clean, but very dated
3. Breakfast area/ lounge seating is in "GREAT" need of replacement. It was embarrassing to be a Hilton standard Hotel
4. The Hotle is dated and in great need of renovating

2026-01-15 via Nuitee