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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.
Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.
Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.
Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.
The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Great location! There’s a Dunkin next door! Very clean and nice hotel! Kids loved the pool. The room was large and updated. Breakfast was great as well!
The bed…. Hard as a rock. My back was killing me. Small pillows. I was using two of them and felt like I had no support.
Clean , quiet , and everyone was pleasant !!
Would have liked more pillows . We stayed in the same room as last year and the toilet wasn't working well again . We think it should be replaced .
This is a great example of what staying in a hotel should look like. Nothing particularly extraordinary but absolutely zero complaints. Staff was friendly, rooms were spotless, pool was great (great hours too), logged into our own streaming services on the TV (and auto-logged out after checkout), nice shower heads, and a really awesome complimentary breakfast. Stayed for a night to visit the aquarium and couldn't have asked for more from this place.
Great location, helpful staff
Our air conditioner didn't work well but the staff quickly looked into it and moved us to another room
Room was great! Had the king plus Murphy bed room and it was a great space- could use some direction on how the bed works but loved the pocket doors.
We arrived late- probably 10:00 pm and there was a commotion outside of the entrance- a person in an electric car parked in the yellow lines of a handicapped spot to charge his car. A older person yelled at him to move bc he had tried to park there earlier and hotel management told him he had to move. He has COPD and was having a hard time breathing. This took some time to decipher what was happening all the while I was trying to get in the building bc the self check in device recognized me but would not proceed farther to unlock the door and we just wanted to get our luggage in the building and move away from the screaming. After knocking on the door repeatedly and calling the phone number, a manager opened the door and let us in, apologized. Really not the best start of our stay. We stay at Hampton inns all the time- hotel of choice but I am not a fan of the self check in- not good when it is late at night, in an unfamiliar area and there is trouble and you want to get somewhere safe
Cracking big room, very comfortable and clean. Friendly reception and restaurant staff. Good price for size and standard of room. Location a little bit out of downtown Mystic but not too far.
Breakfast was so-so..
Room was large and very clean. Staff was friendly and helpful.
Breakfast could have been better. Sausage was overcooked. Scrambled eggs should be a choice everyday if one does not like western omelets (our first morning).
The location was ideal for our plans.
Our first room was freezing and staff gave instructions for the thermostat. When the temperature did not moderate, a staff member came to correct the thermostat. When we returned from dinner at 10 pm, the room was still freezing and I complained to the same staff member. We were offered a new room and told there would be a "credit" on our bill. We switched rooms after 10 pm with no instructions for the operation of the handicapped automatic window drapes. We stayed for two nights and, upon departure, no credit was shown on our bill.
The staff was so friendly, the room was clean and a good size. The location was perfect! Close to town without being right in the middle of all the craziness. Everything about the hotel itself was beautiful!
It was a bit expensive, and I expected more than a sink, mini fridge, and coffee in the kitchen for the price.
We stayed here to break up our trip home from Gettysburg and it was great! When we checked in we were given 4 complimentary bottles of water (one for each of us) which was greatly appreciated and were told that there was hot cocoa, lemonade and coffee free to guests as well. The room was clean and close to the pool which we loved. The pool was a nice size, just a little on the cool side. The breakfast was very good but what really stood out were the board games that were available to play. What a great thing to have available. The staff were all friendly and helpful. If we find our way back there we will definitely stay there again!
I though the breafast was very good. We stayed in a comfort inn the night before and it couldn't compare to the breakfast at your hotel.
The fire alarm evacuation was annoying. It was nice to see the fire truck arrive is under 5 minutes.
The hotel was clean, comfortable, quiet, peaceful, and a short drive from downtown Mystic. There is a bank, pizzaria, diner, and formal Italian restaurant all within a block from the hotel. They offered a nice lemonade in the lobby.
The breakfast potatoes were very old as were the bruised bananas and the oatmeal was very watery.
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