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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.
Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.
Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.
Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.
The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Disappointing breakfast. Several choices needed further warming, bananas not fresh
Brought my 4 kids on a mystery trip to Mystic. We stayed in the king suite with the couch pull out. The kids loved the room, it was very spacious and clean. The kids loved the pool and having a great continental breakfast with a later check out time made for a relaxing morning.
We enjoyed everything.
Convenience of location. Dog friendly
A bit too pricey actually.
It was clean. The suite was spacious, and they had a free continental breakfast. They also are dog friendly and they give you a little sign to hang on your dog that says, Dog at Play. Cute. You also receive text messages assuring you that they are there to help.
Upon checkout the front desk refuse to give me a receipt for my stay. When I ask the desk attendant, who immediately assumed I was asking for a receipt to dispute the charges, he made me feel as if it was my fault that I booked through a third party and not through the hotel which he claims charges less. I explain that I was not asking for a receipt to dispute charges. I agreed upon the price when I made my reservation with booking.com. He still refused to give my a receipt. The desk attendant said I have to get my receipt through booking.com. I said I never had a problem ever in getting a receipt upon checkout before. He looks at me as if to say that’s your problem. Then he ask why should I give you a receipt. Your account has two credit cards. I said yes, the reservation was secured with one card, and upon arrival Hampton Inn handled the payment which I made with another card. So, you are suppose to give me a receipt because the hotel handled the payment not booking.com. Then he finally gave me a printout. If the front desk attendant would have throughly looked at the computer from the start and not at me as a person of color, he would have realize what I spent 30 minutes trying to obtain was within my rights. Everything was fine up until this point and reflects my feeling of a downgrade of this hotel.
It was very clean
Bed was a little uncomfortable
The location of the hotel is perfect distance to the bridge and the hotel breakfast was delicious. I was very surprised with the watermelon infused water, that was so good.
I didn't find anything to complain about.
The location and the room size was awesome. Its very good for families traveling together, especially with little kids. The pull out couch was extremely comfortable and the breakfast offered a variety of food with the menu changing every day.
The king size bed in our room was like a rock. If you like sleeping on an extra firm mattress then its perfect for you, otherwise try the pullout couch. We have stayed there many time and I dont remember them being that firm before.
The person at the front desk when we arrived was friendly and accomodating. I believe her name is Jordin.
The breakfast does not have choices for milk. Some hotels offer oatmilk or skim milk. I am lactose intolerant so not happy with this.
Clean and updated
Location close to all attractions. Breakfast was good. Coffee good. Gym was good. Pool was nice.
The pillows on bed were uncomfortable. One elevator was out the whole time we were there and someone told me it was out for fiur weeks and the housekeeper told us it was out for a week. Had to wait longer to get from our room. The ac in our room had a smell like old feet. The shower doors were nice, but while taking a shower the doors would open and the water would go all over the floor.
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