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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Swimming pool toys
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Modern Accommodations and Leisure Facilities
The Holiday Inn Rochester-Chatham boasts fully air-conditioned bedrooms, a leisure club with an indoor swimming pool, and 24-hour room service. Children can enjoy complimentary stay and meals, making it an ideal choice for families.
You Fit Health Club
Guests can unwind and stay active at the fully equipped You Fit Health Club, featuring a swimming pool, sauna, hot tub, steam room, and gym. Whether you prefer a relaxing soak or an invigorating workout, this hotel has you covered.
Dining Options and Connectivity
Indulge in delicious meals at Traders restaurant, offering modern cuisine for breakfast and dinner. With high-speed internet access in every room, staying connected is effortless. Plus, easy access via the M2 or M20 makes exploring Kent convenient.
Book your stay at Holiday Inn Rochester-Chatham for a perfect blend of comfort, convenience, and leisure amenities.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Convenient to other nearby locations, staff extremely friendly and helpful 10/10 for your staff
You really really need desperately to do something about your entrance. The stairs down to the reception and rooms is so so bad, why can you not put a ramp there or do something, I'm elderly and I had awful trouble getting my luggage into the hotel, and I have stayed 4 times and complain each time how awful the setup is !
The staff were excellent, friendly and helpful.
The hotel looked tired and in need of refurbishment.
The meal (fish and chips) had clearly 'warmed up' chips. Yuck.
Konumu
Herşey berbat
It was clean and comfortable
There was a lot of noise from kids running up and down the corridors at 4am. There was also very little breakfast left on one morning and when the staff were approached about it there was a huge fight between the staff member and customer for the entirety of my breakfast
Our stay was made genuinely enjoyable thanks to the friendly and helpful staff throughout the premises. On our first day, when we arrived late for breakfast, Bali assisted us with kindness and practical advice that helped us throughout the rest of our visit. The room was comfortable and well‑designed, with just the right amount of space for our luggage and for us to relax. The beds were cozy with plenty of pillows, and having a small fridge in the room was a pleasant and very useful surprise. Overall, it was a comfortable, welcoming stay with thoughtful touches that made a real difference.
Steps down to the room at the end, for someone like me who has back issues and trying to lug a suitcase proved to be quite awkward.
Bed really comfortable best night sleep had in a long time. Breakfast very good
Nothing to complain about
Aircon and late check out times
View of Rochester airport
Quiet night for a group of 10 people. Starters came out ok. Then mains came out 5 at a time. No probs. By the time my pie came out I was starved. I poured the small gravy onto my pie mash and veg..took a bite then realised the food was cold . The gravy was freezing cold and had ruined the meal. The staff were told and then returned in 5 mins to say no more pies. As everyone had already started their meals I would then have to wait a while for them to rustle something else up. So the meal was microwaved to hot. However I found the meal disappointing. Won't choose that again. They didn't even suggest a discount for the error nor inconvenience.
We are so happy with the experience,Sang and Tamia have been so helpful.They keep checking on us and makes us feel we are special.They are a treasure to the company.
Very nice place and super helpful staff. Thank you 🫶🏻
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