Holiday Inn Rochester-Chatham by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (2788 reviews)
Maidstone Road , Chatham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Good breakfast
Cons:
Damp and outdated rooms
Inconsistent service
Overcharging issues

Categories

Cleanliness
6.8
Multiple reviews noted issues with damp smell and room quality, indicating a need for better cleanliness.
Service
8.8
Generally positive sentiment with many reviewers highlighting helpful staff and good service.
Location
8.8
Many reviewers noted the convenient location, making it suitable for their needs.
Room Quality
6.3
Several reviews described rooms as dated, old, and uncomfortable, impacting overall satisfaction.
Amenities
7.8
Amenities like the pool were appreciated, though there were some issues reported.
Value for Money
8.2
Value noted positively despite some dissatisfaction with the room conditions.
Food and Beverage
8.3
Breakfast was repeatedly mentioned as delicious, contributing to overall satisfaction.
Overall Experience
8.2
Overall satisfaction was reflected, balancing positives and negatives from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 15:12

Property Description

Modern Accommodations and Leisure Facilities
The Holiday Inn Rochester-Chatham boasts fully air-conditioned bedrooms, a leisure club with an indoor swimming pool, and 24-hour room service. Children can enjoy complimentary stay and meals, making it an ideal choice for families.

You Fit Health Club
Guests can unwind and stay active at the fully equipped You Fit Health Club, featuring a swimming pool, sauna, hot tub, steam room, and gym. Whether you prefer a relaxing soak or an invigorating workout, this hotel has you covered.

Dining Options and Connectivity
Indulge in delicious meals at Traders restaurant, offering modern cuisine for breakfast and dinner. With high-speed internet access in every room, staying connected is effortless. Plus, easy access via the M2 or M20 makes exploring Kent convenient.

Book your stay at Holiday Inn Rochester-Chatham for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 2788 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 8.2
L
Lee • solo_traveller • gb
5
2026-05-07 • via Nuitee
C
Charlee • couple • gb
7
Cons:

Shower in 206 was terrible

2026-05-06 • via Nuitee
L
Lisa • family_with_children • gb
9
Good value for money and good facilities
Pros:

VIK wristband for kids nice pool and good breakfast f

Cons:

Nothing

2026-05-05 • via Nuitee
A
Afzal • couple • gb
8
2026-05-05 • via Nuitee
S
Sagel • couple • gb
9
2026-05-05 • via Nuitee
P
Phil • solo_traveller • gb
9
Cons:

It would have been nice if the plug sockets also had USB charging ports.

2026-05-04 • via Nuitee
F
Florea • solo_traveller • ro
10
Pros:

Free snack and drink. Food very good.

2026-05-03 • via Nuitee
C
Caroline • family_with_children • gb
7
2026-05-03 • via Nuitee
Y
Yunus • couple • gb
10
2026-05-03 • via Nuitee
F
Fancourt • couple • gb
10
Amazing
2026-05-03 • via Nuitee
H
Hayley • family_with_children • gb
7
It was good for what we needed.
Pros:

It was close to Diggerland where we were going and reasonably affordable. We were greeted at the hotel by the manager and given a free drink each. Lovely extra touch in the room with drinks and sweets for the children.

Cons:

The room smell was not great. They were short staffed and many of the menu items were sold out. We also had missing items from our order. However the manager did give us another free drink to apologise. The down side of having a larger family is that we had to have 2 rooms. 2 adults 3 children surely hotels could have larger rooms to cater for larger families.

2026-05-03 • via Nuitee
P
Paul • couple • gb
9
Superb stay as always!
Pros:

Excellent breakfast sausages - thank you

2026-05-03 • via Nuitee
C
Craig • couple • gb
7
2026-05-03 • via Nuitee
C
Charlene • couple • gb
10
2026-05-02 • via Nuitee
L
Lauren • family_with_children • gb
10
Great
Pros:

Clean and modern. Good facilities

Cons:

Carpet was well worn in the bedroom

2026-05-02 • via Nuitee
W
Wendy • solo_traveller • gb
9
Pros:

Staff were pleasant and nothing was too difficult or trouble for them. Polite and helpful. The room was large and really airy.

2026-05-02 • via Nuitee
I
Irene • solo_traveller • gb
10
Pros:

Facilities

Cons:

Menu was a bit disappointing

2026-04-30 • via Nuitee
R
Rebekah • couple • gb
6
2026-04-29 • via Nuitee
R
robert • couple • gb
10
Stay here on a regular basis, excellent local, great staff, convient bar and restaurant
Pros:

Excellent location

2026-04-29 • via Nuitee
J
June • couple • gb
10
Return visit stay here most times now as very welcoming staff and food and hotel
Pros:

Gym swimming pool location to buckmore park

Cons:

No jacuzzi

2026-04-27 • via Nuitee