Hotel Rainers

Hotels
Independent
8.4 (112 reviews)
Gudrunstrasse 184, Vienna, 1100 , Vienna , AT

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
No single-use plastic straws
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Clean and equipped rooms
Yummy food in the restaurant
Helpful reception staff
Cons:
Rude and unhelpful staff
Poor location
Filthy conditions in some rooms

Categories

Cleanliness
6.65
Several reviews indicated filthy rooms and a suspicious musky smell.
Service
8.65
Mixed feedback; some staff were helpful, but others were described as rude.
Location
7.15
Poor location for tourists and far from attractions.
Room Quality
9.15
Rooms were described as clean and equipped with essentials.
Amenities
8.65
Amenities were generally acceptable, but breakfast was an additional cost.
Value for Money
9.15
Well-priced considering the location and services offered.
Food and Beverage
9.15
Food was noted as yummy and the restaurant was very good.
Overall Experience
8.65
While there were some positives, location and service issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:02

Property Description

Discover the charm of Vienna at Hotel Rainers, where comfort meets convenience in a stunning location.

Recreation Amenities: Enjoy our modern fitness center or unwind on the inviting terrace, offering breathtaking views of the city.

Dining Experience: Savor delectable meals at our onsite restaurant, or opt for room service for a cozy night in. Start your day with a delightful buffet breakfast served every morning.

Business & Connectivity: With complimentary Wi-Fi and a fully equipped business center, staying connected and productive has never been easier. Our 24-hour concierge services are ready to assist with any requests you may have.

Elevate your Vienna experience—reserve your stay at Hotel Rainers today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 112 reviews
Cleanliness: 6.65
Service: 8.65
Location: 7.15
Room Quality: 9.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 8.65
2
203vittoriao Friends getaway
6
my experience at this hotel
Pros:

very impolite and mean staff, during the few interactions i had with them they were impatient and used a rude tone.
the rooms are fine and clean, they got all the essentials and the food is yummy.

2025-10-17 via Tripadvisor
A
acosti2016 Couples Gold Coast, Queensland
2
Very Poor Location
Pros:

The only good thing about this hotel is that our group were only put there 1 night!

Far from tourist attractions, rude staff, filthy room (use slippers or your feet will be black), Ethnic neighbourhood with poor food choices .

Our tour operator has received a complaint from all 24 people on our tour.

2025-10-05 via Tripadvisor
L
Lisa partner
8
Pros:

Clean room, close to a train station, really good breakfast, hotel itself was excellent. The area around the hotel has limited variety for dining options (not in a tourist area). Good value the price.

2025-10-05 via Nuitee
S
Sachiko
8
Pros:

写真見るとバスタブ付きもあるようでしたが、シャワーのみで、事前にリクエストすればよかったかもです。駅からは近いものの、トラム停車駅は地下になっており、面する通りには出口が異なるという、わかりづらい構造で地上に出ても少々歩きます。また信号無視の車もいるため、要注意。部屋の設備は冷蔵庫やポット、コーヒーなど問題ありませんが、朝食は+4000円程度追加になるようで今回はやめました。

2025-09-28 via Nuitee
J
JIEUN family_with_children
8
Pros:

근처 대중교통잘되어 있고 마트, 음식점도 있어 편리했습니다. 체크아웃 12시라 오전에 관광지하나 다녀와서 쉬었다가 체크아웃 했어요.
욕실 온수잘나오고 욕조도 있어 편했습니다^^

2025-09-13 via Nuitee
K
KED110 Family Cardiff, South Wales, Wales
6
Pleasant stay
Pros:

Room was clean and modern. Breakfast was superb value for money.
About 10 mins on tram to get to main attractions.
Neighbourhood has nothing of note in it.

2025-08-31 via Tripadvisor
R
ryan
4
Pros:

Not the greatest hotel in Vienna. Helpful staff and complimentary breakfast a plus. Poor location for tourists, but could work for other purposes.

2025-08-20 via Nuitee
J
Jozsef
6
Short stay hotel
Pros:

Oldish establishment with large rooms that had suspicious musky smell. Practical for one night stay.

2025-07-29 via Nuitee
K
Katrin
10
Pros:

Wir haben uns sehr wohl gefühlt. Es war alles wie beschrieben. Besonders hervorzuheben ist die Freundlichkeit des Personals

2025-07-28 via Nuitee
B
Beatriz
10
Excelente
Pros:

Hotel com estacionamento! Quarto confortável, restaurante muito bom! Atendimento excelente!

2025-07-26 via Nuitee
L
Likovi Couples Pula, Istria
6
Hotel Rainers
Pros:

The hotel has several advantages. The connection to the city is very easy, and from the third floor the sound from the street was not unpleasant.(With the windows open)
The room was clean, and the beds were truly excellent.

However, during my 4-night stay, the room was cleaned only once.
Room cleaning is scheduled between 3:00 and 5:00 PM, but we would return to the room for a short break between 1:30 and 3:30 PM. While we were in the room, the “Do Not Disturb” sign was hanging on the door, but afterwards no one came back to clean the room or change the towels.

The reception staff were very kind and helpful, but the ladies working at the bar had poor English skills and showed no willingness to assist.

2025-07-15 via Tripadvisor
Z
Zafer
8
Pros:

Biraz yıpranmış bir otel. 4 yıldızdan ziyade 3 yıldız oteli. Ama fiyat performans olarak makul.

2025-07-07 via Nuitee
T
Tobias
10
Pros:

Var i staden för att kolla på fotboll.

Hotellet såg inte mycket ut för världen på utsidan men på insidan var det fantastiskt. Uppskattar mycket att det fanns en liten kyl på rummet. Allt annat var även mycket bra: rent och mycket bekvämt! Bra avstånd till mycket i staden!

2025-07-01 via Nuitee
L
Lai Kuen
10
Pros:

Family room, it is big, comfortable. We all like it. The room has air-conditioner, perfect for hot weather.

2025-06-30 via Nuitee
P
Pascal partner
10
Pros:

Saubere Zimmer, gutes Frühstück, nettes Personal

2025-06-22 via Nuitee
M
Milica
10
Pros:

Everything was great. About an hour and a bit of a walk from the city centre. Definitely reccomend

2025-06-17 via Nuitee
J
Joy
10
Pros:

Karina was very helpful. Her customer service is outstanding. Thanks for making our stay wonderful

2025-06-15 via Nuitee
M
Marc family
10
Pros:

It was very clean and the location was very good for travellers. The room with bad had a good size for us.

2025-06-15 via Nuitee
R
Robert
10
Pros:

Was clean, excellent breakfast, working AC and close the train.

2025-06-13 via Nuitee
N
Ngoc Anh
10
Pros:

Convenient and very close to all attractions area.

2025-06-11 via Nuitee