Hotel Caribou

Hotels
ESTIVAL GROUP HOTELS
8.4 (56 reviews)
La Solana, 64 , Andorra la Vella , ad

Children allowed

Facilities

Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Car hire
Packed lunches
Ski storage
See all facilities

Review Highlights

Pros:
Ubicación
Atención del personal
Variedad del desayuno

Categories

Cleanliness
7.9
Standard quality for this hotel tier.
Service
8.5
La atención del personal.
Location
8.9
La ubicación cerca de las pistas de esquí.
Room Quality
8.4
Standard quality for this hotel tier.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
8.4
La variedad del desayuno.
Overall Experience
8.3
Overall sentiment based on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:56

Property Description

Luxurious Accommodations

Hotel Caribou in Pas de la Casa offers elegant non-smoking rooms with modern amenities, including free WiFi and a flat-screen TV. Each room features a private bathroom and a safety deposit box for your convenience.

Ski and Relaxation

Conveniently located near ski pass sales points and popular skiing areas, Hotel Caribou is perfect for winter sports enthusiasts. After a day on the slopes, unwind on the sun terrace or enjoy a drink at the bar.

Exceptional Service

With multilingual staff and concierge services, your every need is catered to at Hotel Caribou. Whether you need help planning activities or arranging car hire, our team is dedicated to ensuring a memorable stay.

To experience luxury, convenience, and top-notch service, book your stay at Hotel Caribou now!

Important information:

Please note, the published rates for stays on the 31 December include a mandatory fee for the gala dinners held on this evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: TLS

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 56 reviews
Cleanliness: 7.9
Service: 8.5
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.3
S
Sara couple it
10
Excellent staff and excellent services, the best!
Pros:

The staff it’s so friendly, the services are the top! All you need in one hotel.

2026-04-03 via Nuitee
R
Renato couple pt
10
De acordo com as expectativas!
Pros:

Pequeno almoço e localização boa.

2026-03-30 via Nuitee
P
Pamela extended_group gb
10
Great hotel with exceptional staff who were beyond kind and helpful when one of our group had an injury.
Pros:

The rooms had everything you needed and were spacious. The en-suite with a bath, and plenty of hot water, was a bonus.

Cons:

The uphill walk back from the slopes!!!

2026-03-29 via Nuitee
A
Anna couple ch
9
Great skiing with a nice quality hotel
Pros:

everything was very nice and pleasant and well organised
Pas de la Casa is great and I would definitely come back if I could ... Beautiful abundant skiing and nice people!!!

Cons:

Some guests were loud on a staircase when coming back from a night out and after 10 p.m. : I suggested the hotel to introduce a written stricter "quiet" policy after 10 pm - some kind of more awareness making as I found this really disturbing. I was on a sporty skiing holiday, so going to bed early and waking up early. Fortunately, these guests were minority, as the hotel is hosting mostly adults who respect other guests and understand the needs of others for sleep and relaxation. It is not a "budget" hotel, so fortunately it was not packed with crowds of youngsters who are quite loud coming back from a night partying. The Hotel is also well located and NOT in the centre of a party hub and cheaper accommodation, so a bit away from loud parties and crowds of party makers... Pas de la Casa is great and I would definitely come back if I could ... Beautiful abundant skiing and nice people!!!

2026-03-24 via Nuitee
C
Camilla couple nl
10
2026-03-22 via Nuitee
J
Jean Paul couple fr
8
Pros:

Personnel aimable propreté et emplacement !

Cons:

Manque d'étagères dans la salle de bain pour poser les affaires le micro onde du petit déjeuner ne fonctionne pas ( lait froid)

2026-03-20 via Nuitee
F
fabienne couple fr
7
Pros:

Localisation
Petit déjeuner

Cons:

Pas de parking pour les cliente

2026-03-16 via Nuitee
D
DAVID couple es
9
Muy buena
Pros:

el desayuno y el personal

Cons:

la ubicación

2026-03-15 via Nuitee
A
Alex extended_group gb
9
2026-03-05 via Nuitee
R
RAFAEL solo_traveller es
8
2026-03-04 via Nuitee
D
Daniel family_with_children nl
9
great place to stay while visiting the slopes. Really great breakfast
Pros:

Beds were comfy and clean, room was quiet and breakfast was exceptional. Just what we needed for a week on the slopes. Stayed with my 13 year old son who was very happy

Cons:

it was fine

2026-03-04 via Nuitee
I
Ian extended_group gb
8
2026-03-03 via Nuitee
S
scott couple gb
8
Really nice. We’ll stay here again.
Pros:

Breakfast was great. All clean and well maintained.

Cons:

Coffee facilities in room would have been nice.

2026-03-03 via Nuitee
X
xavier solo_traveller es
6
Pros:

Molt net. Comfortable.

Cons:

Soroll als passadissos. Lluny de tot. Difícil aparcar.

2026-02-25 via Nuitee
J
Jenny extended_group es
10
Pros:

Muy buena atención. Excelente servicio

2026-02-24 via Nuitee
F
Frédéric family_with_children fr
9
Parfait
Pros:

Parfait

Cons:

Neant

2026-02-23 via Nuitee
K
Katrinaon solo_traveller es
10
2026-02-13 via Nuitee
E
Erez solo_traveller il
9
Pros:

ארוחת בוקר מעולה וטעימה עם הרבה מבחר

2026-02-11 via Nuitee
P
Paul solo_traveller ie
10
Very good. Easy to get to snow lifts. Clean. Tidy. Well organised. They sell lift passes at reception which is easy
Pros:

All round good.

Cons:

There was nothing.

2026-02-08 via Nuitee
Y
Yulia extended_group ch
10
Excelente
Pros:

El personal muy eficaz y amable, el desayuno excelente, las vistas del bar y de la habitación magníficas!

2026-01-29 via Nuitee