Holiday Inn Express Hotel & Suites Ocoee East by IHG

Hotels
Holiday Inn Express
8.2 (148 reviews)
7474 W Colonial Dr, Orlando, Florida, 32818 , Orlando , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Cons:
Issues with cleanliness
Service delays
Value concerns

Categories

Cleanliness
7.66
Some reviews mentioned cleanliness issues including a wet floor and a dead bug.
Service
8.63
Several reviews highlighted friendly staff and helpful service, despite some mentions of rudeness.
Location
9.17
Positive comments about the hotel's convenient location near shops and eateries.
Room Quality
8.12
Reviews indicated nice rooms but some mentioned issues with size and comfort.
Amenities
8.65
Responses indicated good access to amenities like breakfast and a pool.
Value for Money
7.11
Concerns were raised about the room cost versus available breakfast options.
Food and Beverage
8.16
Breakfast was generally rated as good, though more options were requested.
Overall Experience
8.13
Mixed experiences but overall positive with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Recreational Opportunities and Amenities:
Indulge in our outdoor pool, spa tub, and 24-hour fitness center. Enjoy complimentary Wi-Fi, shopping on site, and a daily buffet breakfast.

Business and Event Spaces:
Benefit from our 24-hour business center, conference space, meeting rooms, and event planning services. Experience convenience with free self-parking.

Comfortable Rooms and Nearby Attractions:
Relax in our air-conditioned rooms with modern amenities. Explore local attractions like Camping World Stadium, Universal Orlando Resort, and more within a short drive.

To book your stay at Holiday Inn Express Hotel & Suites Ocoee East, an IHG Hotel in Orlando, call now!

Important information:

  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 148 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 8.13
A
Ada
10
Pros:

Awesome hotel! Very safe and clean self parking. Quick check in and very friendly and polite staff. The room was very spacious and extremely clean. Breakfast was very good. My only complaint is the entrance from the main road. There is a construction near the entrance which can be a bit tricky if you arrive late at night. Other than that, no complaint at all!

2025-10-11 via Nuitee
C
Claudette Albertha family
10
Pros:

This hotel was great, my husband and I had a wonderful time

2025-10-09 via Nuitee
D
Dan
10
Pros:

The concierge on duty was amazing. I've never checked into a Holliday in and had that experience. We stayed there to eat in the Orlando Chinatown and shop on our way back from Ocala and he knew the best or the authentic Chinese restaurants. He was engaging and helpful.

2025-10-06 via Nuitee
J
Jennifer friends
10
Pros:

It was a very nice hotel clean and nice spacious room the breakfast was nice and all the staff I spoke with were very friendly

2025-10-02 via Nuitee
J
JORGE
10
Pros:

Clean, convenient, overall excellent facility

2025-09-26 via Nuitee
H
HECTOR partner
10
Pros:

Hector at the help desk was very helpful and friendly.

2025-09-23 via Nuitee
M
Michael partner
6
Pros:

Comfortable bed no issues

2025-09-23 via Nuitee
H
Hayden
10
Pros:

Staff was nice. It was quiet and nice and the breakfast was good. That's all I needed and thats what I got. Good place

2025-09-23 via Nuitee
D
David
10
Pros:

I wish there were more options for breakfast especially considering the cost of the rooms

2025-09-07 via Nuitee
C
Colin friends
10
Pros:

Everyone was friendly and room was nice.

2025-09-04 via Nuitee
L
Lauren
10
10/10
Pros:

The front staff was so friendly at my 11:00pm check in! Breakfast was delicious and the hotel was clean. 10/10

2025-09-02 via Nuitee
R
Rosemary
10
Friendly staff and great location
Pros:

The hotel was in a great location next to many eateries and shops. The staff was friendly and welcoming. It was easy to navigate inside the hotel. They provided continental breakfast and free parking.

The room was spacious with 2 queens and a sofa bed. Mostly clean. The floor was wet in some area like it wasn’t mopped all the way but we just used a towel to dry . Also there was a water bug that appeared dead in the morning.

Overall beds were comfy and provided the space we needed to rest.

2025-09-02 via Nuitee
J
Jane
10
Pros:

Exterior building key

2025-08-31 via Nuitee
D
Dominique family
10
Pros:

Our stay at Holiday Inn Express Ocoee was a great experience. The property and room was clean.

2025-08-26 via Nuitee
E
Erney family
2
Pros:

I checked in and had to check out next day because I couldn’t shower. The water had a strong chemical smell which was present in the room as well. They try to cover the smell by using room spray but it made it worst and uninhabitable. Don’t stay here if you regard your health and safety!!! Beds are not comfortable either, it’s like being in a hole.

2025-08-16 via Nuitee
J
Jessica family_with_children
2
Pros:

Our first night at the hotel was fine, the room was definitely smaller than expected and the water park was poorly maintained. But it was tolerable. The next night however was terrible. There was a dog in the room next to ours, which is understandable at a pet friendly hotel, but the dog wouldn’t stop barking. We called the front desk but they were extremely rude and never sent anyone up to the room. It wasn’t until we went down to the front desk that they finally sent up security. The front desk employee and the manager were very argumentative and offered no solution other than to essentially say dogs bark, they have them in the hotel. They were unable to call the people in that room or move them to another room and they were unable to move us. I will never stay at another holiday inn The experience was terrible

2025-08-09 via Nuitee
J
Janet family_with_children
10
Pros:

Its always clean, receptionist are super friendly, pool access and great breakfast!

2025-08-05 via Nuitee
W
William
10
Pros:

Always enjoy the stay at Holiday Inn Express Hotels. Always clean and friendly. Decent breakfast also

2025-07-26 via Nuitee
J
Joyce
6
Pros:

Would have been better if front desk clerk tina was not rude about down pillows and pancake maker worked. Using room key for elevators and front door was annoying and did not make me feel safe opposite wondered why all security

2025-07-19 via Nuitee
F
Francis
10
Linda 2025
Pros:

Very clean comfortable and friendly staff

2025-07-16 via Nuitee