Albert Hotel

Hotels
Independent
8.8 (128 reviews)
Mounthoolie Lane, Kirkwall, Scotland, KW15 1JZ , Kirkwall , GB

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Front desk (limited hours)
Express check-out
Smoke-free property
Housekeeping on request
Banquet hall
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Noise from the bar and events
No free parking available

Categories

Cleanliness
8.76
New hotel, clean and bright.
Service
9.23
Staff went out of their way to make guests’ needs met.
Location
9.27
Loved the location, near shopping and the bus station.
Room Quality
8.22
Comfortable beds but thin adjoining door led to noise issues.
Amenities
8.75
Nice hotel with refurbished rooms and adequate amenities.
Value for Money
8.21
Expected free parking at the price being charged.
Food and Beverage
9.26
Breakfast was great and food at the bar was tasty and reasonable.
Overall Experience
8.73
Great experience and accommodations were comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:51

Property Description

Dining Options

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service during limited hours.

Bar and Lounge

Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Meeting Facilities

This hotel has 3 meeting rooms available for events.

With a stay at Albert Hotel in Kirkwall, you'll be within a 5-minute walk of Orkney Wireless Museum and St. Magnus Cathedral. Book now for an unforgettable stay!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KOI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 128 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.73
H
Hugh
10
Pros:

Great hotel with good food and pub full of atmosphere

2025-10-08 via Nuitee
M
Mark
8
Well situated
Pros:

A spotlessly clean well situated Hotel with a lovely Bar

2025-10-07 via Nuitee
M
Mary
8
Pros:

Great staff - very friendly and helpful. Must nominate Dawn the receptionist as being especially helpful when we were stranded due to the ferry being cancelled - she found us space in the same rooms again - result!
We stayed in the new rooms and these were clean and warm. Bar was friendly and the food OK for both dinner and breakfast.

2025-09-30 via Nuitee
S
Sylvia partner
10
Pros:

Breakfast was great and we liked the location, near shopping and the bus station. We also liked the Bothy Bar
;-)

2025-09-26 via Nuitee
P
Peter
4
Pros:

Unsmiling/unwelcoming receptionist followed by poor plumbing ( satisfactorily dealt with by positive staff member quite swiftly)

2025-09-21 via Nuitee
C
Chris
10
Pros:

Great Hotel. Amazing staff.

2025-09-17 via Nuitee
D
David partner
10
Pros:

Nice hotel near the harbour and town centre. Helpful and friendly staff. Nice quiet room with very comfortable beds and powerful showe.

2025-09-09 via Nuitee
S
Susan
8
Pros:

We liked the hotel, liked our room, the staff, etc. But we had a room with an adjoining door and it was paper thin. We could hear the neighbors' conversation, the TV , a sneeze. We also had the misfortune of being right above the pub on a Saturday night. Otherwise, would stay at the Albert again!

2025-09-09 via Nuitee
G
George partner
8
Pros:

No free parking, at the price being charged I would expect free parking

2025-09-05 via Nuitee
A
Adrian partner
10
Pros:

Parking was not for the hotel had to use paid town lot of long term stay a distance away.

2025-09-02 via Nuitee
P
Paula partner
10
Pros:

Lovely hotel with recently refurbished rooms. Had everything you needed. Comfortable bed and great shower. Very handy for all of the town. Parking options available which were in easy reach of the hotel. Bar was lovely and so was the food.

2025-08-29 via Nuitee
D
David
10
Pros:

Absolutely nothing to grumble over here comfortably bed and bedding a bath along with shower with hot water, new hotel clean bright and the staff I met were excellent

2025-08-28 via Nuitee
P
Patricia
10
Pros:

This was one of the best hotels we have stayed at. The suite was a very creative design and so comfortable. The staff were amazing in how they made sure we were comfortable. The hotel is absolutely gorgeous in its design which is relatively newly renovated we understood. The management was so helpful . They kept our bags safely until we left for the night ferry. The bar was great and the food at both the bar and restaurant very tasty and reasonable in cost. Also need to mention the staff at Northline ferry who helped us secure comfortable return trip and the tourist information !! A very special place is Kirkwall!!!!

2025-08-24 via Nuitee
J
Janet
10
Pros:

Great! Easy shower to operate. Soft bed. Refreshing water when we got there. The breakfast was freaking awesome.

2025-08-15 via Nuitee
S
Susan
8
Great experience !
Pros:

Accommodations were very comfortable and attractive. Enjoyed the historic ambience, and the walkability of the location. I would definitely stay here again.

2025-07-27 via Nuitee
D
DAVID
6
Pros:

Every thing was basically good, staff are nice, hotel is clean a new, the only problem was the noise from the bar and event room kept us up both nights until gone midnight. Not ideal for c£200 a night

2025-07-19 via Nuitee
S
Susan
10
Pros:

The staff went out of its way to make sure the guests’ needs are met. Great location. I’ll stay here again.

2025-07-14 via Nuitee
P
Patricia friends
8
Pros:

A comfortable , enjoyable stay, friendly helpful staff.
Please put a sign for the hotel on the end wall facing car park. Arriving tired off 11pm ferry and following SATNAV to car park it was a problem finding the front door.

2025-07-10 via Nuitee
J
Jeremy partner
10
Pros:

Friendly staff. Beautiful room. No issue arriving late on the ferry from Aberdeen. No parking but easy to find free on the road parking nearby. Lovely and plentiful breakfast but as this was not included in my booking we were surprised to discover it was so expensive (£18 each). Fabulous location which means you can walk to everything in Kirkwall and easily drive to anywhere on the main island. Could be a good base for a long stay on Orkney.

2025-07-07 via Nuitee
S
Susan
10
Pros:

Great location, very friendly and helpful staff, comfortable room, clean. I’ll stay there next time I come to town.

2025-07-05 via Nuitee