Harbour Hotel

Hotels
10 (322 reviews)
North Quay Hill , Newquay , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Squash
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stunning views
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
10
Several reviews mentioned issues with cleanliness, including dirty rooms and bathrooms.
Service
10
Many reviews praised the staff, particularly Aaron and his team, for their hospitality.
Location
10
The location and views are overwhelmingly described as amazing and a major highlight.
Room Quality
10
Mixed reviews on room quality; while some enjoyed the views, others noted issues such as small beds.
Amenities
10
Amenities like the balcony and bar are mentioned positively, though there are room for improvements.
Value for Money
10
Several comments indicated dissatisfaction with value for money, feeling misled by ratings.
Food and Beverage
10
Positive remarks about Aaron's cooking and the restaurant, though some grievances about policies were noted.
Overall Experience
10
Despite some downsides, many guests expressed a strong desire to return, highlighting a warm atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:19

Property Description

Luxurious Accommodation

Harbour Hotel offers a luxurious stay with well-equipped rooms featuring comfortable beds and modern amenities. Some rooms even come with a convenient kitchen for added convenience during your stay.

Exciting Activities

Guests can enjoy a range of activities at the hotel including squash, mini-golf, and tennis. For water enthusiasts, windsurfing and diving are popular choices. With so much to do, boredom is simply not an option here.

Prime Location

Conveniently situated near The Harbour Beach, Towan Beach, and Fistral Beach, Harbour Hotel is the perfect choice for beach lovers. Explore nearby attractions easily with Newquay Train Station and the airport just a short distance away.

Ready to experience luxury and adventure at Harbour Hotel? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 322 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Kate • couple • gb
10
Comfy, friendly and best views
Pros:

Location was amazing best view in Newquay with out a doubt! The food in the hotel was another level! The staff couldn’t do enough and were so friendly, will be regulars now for sure, very memorable and made my partners birthday really special

Cons:

Nothing!

2026-02-08 • via Nuitee
K
Kathleen • couple • gb
10
2026-01-27 • via Nuitee
C
Cheryl • solo_traveller • gb
9
The view and location is superb.
Pros:

The view from the room is amazing. Directly into the harbour. Access from room down a few steps onto the harbour for walks and swimming. Up a short hill into the main town or Fistral.

Cons:

Lighting in the hallway to see door lock.

2026-01-19 • via Nuitee
F
fergus • couple • gb
3
Very disappointing
Cons:

Very poor value for money. Experience did not match the properties online rating, description or general comments. Feel scammed.

2026-01-19 • via Nuitee
K
Karen • couple • gb
5
Lovely location but sadly would not return
Pros:

Fabulous location, gorgeous views over the harbour

Cons:

Room was very cold on arrival, small heater had been plugged in prior to arrival.
The shower was awful, over a corner bath, water pressure was very poor, it took ages to wash my hair and because the room and bathroom was cold it was not a pleasant experience getting ready for dinner.

2026-01-06 • via Nuitee
A
Andrew • extended_group • gb
10
Pros:

The Terrace and the view is everything here and makes up for everything else

Cons:

The fact that this property is listed as a 5 star is a bit of a joke but the view and the price make up for everything else.

2025-10-10 • via Nuitee
L
lynnewood61 • Couples • Whanganui, Manawatu-Wanganui Region, North Island
2
Disappointing
Pros:

Really disappointing. As this accommodation was advertised as 5 stars i was expecting a small boutique experience. Its not. Its not a hotel. Its a restaurant with basic rooms above. When arriving the front door was locked and i had to go dn to kitchen and call out to find someone. I was shocked when we were shown the room. Small with small ?double wooden frame bed, tiny bathroom, 1 chair in room and jug/coffee. This was one of the more expensive rooms we booked in the UK as we were in Newquay for 3 nites and thought we were booking somewhere nice. Its not a treat and its over priced. There is a reason why there are so few photos of the rooms on site. We had paid a week in advance $1500 NZ approx for the 3 nites so we werent going to see that back if we left. The 1st thing we did after seeing the room was rush to The Red Lion pub up the hill for a few cocktails (great pub) . We were lucky that it rained heavily that 1st nite and we were moved to a larger room but it certainly wasnt luxury. The location is great and views awesome but they are going to charge these prices an upgrade is required. Its 3 stars at best. The room reminded me of a back packers. Host Aaron a lovely guy. Honestly in 2 weeks we had in the UK was the worse accommodation we stayed at and 2nd to dearest. Im sure there are better options out there.

2025-10-04 • via Tripadvisor
P
Paul • couple • gb
8
ok
Pros:

Great

Cons:

The restaurant policy regarding closing time

2025-09-17 • via Nuitee
L
Lynne M Wood • couple • nz
7
Lovely spot
Pros:

The views from the room are great. Aaron n his staff are lovely. Not a 5 star, more a 3 star with great views n location.

Cons:

Need a nightlight in the corridor to see the room keyhole at nite.

2025-09-01 • via Nuitee
L
leanne • family_with_children • gb
10
Perfect
Pros:

From the first moment we arrived we have never felt so warm and welcomed by a hotel that gives you that home from home feeling. We already feel part
Of the family, we have spoken to several people who come back each year and we totally get it! Location is everything this is perfect! Everything is on your doorstep! Room fabulous so tranquil and the staff are top shelf! We honestly have had the most loveliest time! And Aaron’s cooking is out of this world and we will be sad to leave it! Already looked at our next visit! See you at Christmas!
Words cannot express how comfortable this place is I could write for days, no place is perfect but this place is! So have a wonderful time to anyone staying after we leave!

Cons:

N/A

2025-08-27 • via Nuitee
J
Jessica • family_with_children • gb
9
Loved it
Pros:

Amazing location… gorgeous room

Cons:

The pillows

2025-08-22 • via Nuitee
C
claire • couple • gb
9
2025-08-22 • via Nuitee
C
Ciara • couple • gb
6
2025-08-19 • via Nuitee
P
P9476LNstevea • Family
10
A wonderful weekend visit
Pros:

We had the pleasure of visiting the Harbour Hotel for our daughter’s wedding in early August. Arran the manager & top chef, was such a great guy, helpful friendly & professional. Natalie the wedding planner, was wonderful, nothing to much trouble, and did everything and more to help make the day special. All the staff deserve a mention as they were friendly & helpful. I cannot recommend this place enough, and will definitely return in the future,
Thank you
Steve

2025-08-18 • via Tripadvisor
C
Carus • solo_traveller • gb
7
2025-08-16 • via Nuitee
S
Stefanie • couple • de
4
Enttäuscht
Pros:

Tolle Lage,fantastische Aussicht mit eigenem bestuhlten Balkon

Cons:

Das Bett war wirklich klein und die Matratze völlig durch gelegen.
Auch die Sauberkeit hätte besser sein können:

Beim Saubermachen zwischendurch, wurden dreckige Handtücher vom Boden einfach wieder aufgehängt. Musste selbst zur Rezeption. Auch fehlte eine Klobürste, die ich dann an der Rezeption erfragen musste.
Auf einer Seite des Bettes kein Licht.
Kein Tablewater auf dem Zimmer.

2025-08-16 • via Nuitee
N
Nadia • couple • it
1
Dirty and embarrassing
Pros:

The view.

Cons:

On booking it is marked as 5 stars but 1 would already be too much. It is truly incredible that a dirty and smelly dump cost 200 pounds. Dirty room, tiny bathroom full of hair and dirt, uncomfortable bed, dirty and embarrassing furniture... I am absolutely certain that the 10 reviews are all absolutely false. Truly embarrassing.

2025-08-16 • via Nuitee
J
james • family_with_children • gb
10
Brilliant . The owner helped us massively
Pros:

Owners where amazing . Really helpful

Cons:

The setting is amazing. Especially the balcony in the rooms overlooking the harbour

2025-08-12 • via Nuitee
J
Joy • couple • gb
9
2025-08-11 • via Nuitee
P
Peter
10
Great Location, Quaint, yet Quiet
Pros:

A wonderful place to stay! Aaron and Marie were super hospitable. Will definitely aim to stay here the next time I stay in Newquay

2025-08-10 • via Nuitee