OYO Pier Hotel Rhyl

When we got to hotel there was no booking so we stop 1 night in other hotel that all they had have to

Really enjoyed my stay here facilities we're good and staff were friendly and helpful

Friendly management very comfortable bed very good price for a great nightbsleepn

I stayed here a few weeks ago with the partner, it's better if you can get a room with a sea view, because the promenade near the hotel was less desirable and you can't see the seas unless you stay on the top floor.
The hotel is small and they close the bar quite early, what surprised us was, they gave us a 'doggy bag' of cold breakfast the night before to save them getting up early. Well..the breakfast was small and we were hungry, it contained 2 tiny kids yogurts, 2 croissants, 2 small boxes of cereal with the partner didn't like that could be eaten out of the box, sour grapes and sour apples. We were just hungry. The room overlooked terraced houses and only 1 window would open a little bit, tv didn't work, shower didn't work, no plug for bath, only 2 bottles of shower gel. No individual soap for the sink. Tiny bathroom, enough room to use the loo of hop in the bath.

We had two nights here to explore the surrounding area. The hotel is right on the seafront which gives a great view. Parking is off street just round the corner but there is a loading bay outside the hotel to offload bags. Very friendly hosts and the room was big and clean and had everything we needed. Very good covid restrictions in place. Breakfast was a very generous continental breakfast given the night before to keep in our fridge- added bonus of not having to get dressed for breakfast! Walking distance to places to eat and close to some lovely places to visit in the surrounding area of Conwy and Colwyn bay.

The location was great, right on the sea front with seating outside, it was very clean, the room spacious and bed comfy, the hosts were very friendly and welcoming making a very relaxed atmosphere, the breakfast was as expected, very enjoyable, had a nice night stay thank you

Hosts were fantastic really knowledgable and friendly giving us some great pointers! Handy base to explore the area! Very Covid Secure and felt very safe, hopefully we’ll visit again when Rhyl is a hive of activity.

On arrival the hosts were very welcoming and explained all covid requirements lovely room ideal location nice little continental breakfast towels provided fridge in room would recommend and def visit again

We stayed at the end of July/beginning of August so a lot of Wales was still shut. Our holiday was still amazing, Wayne and Will are amazing, friendly, funny and always willing to help. A brilliant place as a gateway to North Wales, we would defiantly stay again in the future and have already recommended this hotel to our friends - thank you so much

Stayed for 1 night and slightly disappointed from reading the rave reviews to the experience we had.

Positives are the hosts are very welcoming, great location to walk into Rhyl (a few mins) and breakfast pack which you are issued with, a full continental breakfast.

The rooms are pretty basic and bathroom could do with an upgrade. Our mattress was heavily stained and well past it’s best and needed replacing. Springs dug in to my side and half of the mattress dipped which had indicated the springs had gone.

There was mildew in the window frame, dirty bathroom pull cord, extremely dusty extractor frame, glass pane blown in window with condensation and the pipes were noisy, which kept us awake late and woke us early first thing. There were only cheap window blinds and the light poured in around 6am. Having said that, the bed linen and shower/bathroom were very clean as was the floor/carpet.

Unfortunately with other budget hotels out there offering a more comfortable night sleep, we wouldn’t return to OYO.

We had a warm greeting from the two owners of the pier hotel. Told us about the layout of the hotel and things near the hotel. One down point was the lack of parking, you have to park it around the corner and leave it on the road.

Very warm welcome. Very friendly staff. Really enjoyed our stay. Nice clean hotel

Had a great one night stay at the OyO pier hotel, Had a lovely warm welcome, very clean & hand sanitizers on entering & in room comfortable will defo stay there again, thank you so much 👍

Just left from a night away, start to finsh was pretty much perfect. The owners are welcoming, helpful, chatty and overall really nice people. Everything is spotless, cleaned to a high standard, had everything we needed in the room. Breakfast is a continental put in your fridge ready for the morning with a range off croissants, fruit, biscuits, juice, cereal, milk, yogurts and cakes. Very generous, i really have nothing bad to say and will most defo be returning. Thankyou for a great welcoming stay.

Good premises, right on the seafront. In nice condition.

Nice location, clean and very polite staff. Very well kept.

We turned up on Sunday night and although we had emails confirming our stay, no one was there to greet us. We waited on the porch in the cold for 10 minutes ringing the bell and calling the hotel contact numbers but no luck, even tried to Facebook message and to this day no one has answered. We eventually had to ring the head office helpline in London to try and get help. We waited a further 15 minutes before the man on the phone told us there was no one in and to call hotels.com who would “shift us” to some other hotel near ours if there was space. Bearing in mind this was late at night and we had travelled nearly 3 hours, we were not pleased. Ended up going to the local premier inn who couldn’t have been more helpful. Will never book this hotel again!! Absolutely awful service and a horrid start to our holiday. After reading the great reviews, I felt incredibly let down!

Fantastic place to stay . Clean , warm , friendly, great breakfast and close to the centre of town and sea front . We live in Vietnam and come to RHYL to visit my family twice a year and always stay here. Best hotel in the area and a great price.

Wayne was lovely. Made me feel welcomed as soon as I checked in and everything was just awesome. Great location to the beach and shops. Highly recommended. You'll love it!

Stayed here for 4 nights. As a lone traveller I felt safe in a clean, comfortable and warm environment. My room met all my needs including hairdryer, iron and ironing board and a fridge. Complimentary breakfast had lots of choice and it was good to meet other guests in a friendly environment. Wayne was a great host, full of local knowledge and really looks after his guests. I would definitely return here if visiting Rhyl in the future.