Barrowfield Hotel

I went as a solo traveler never done it before never been on the coach treat before but I can honestly say I thoroughly enjoyed myself was a bit apprehensive at first of going on my own but everybody was so kind to me especially when they found out that I got travel sit trying to help me and things the staff in the hotel were also brilliant and I can't complain about the food either which is unusual for me because I generally got something to complain about. Unfortunately I can complain about the weather but that isn't our faults that's left into the hands of the gods. I booked the trip away as a present for myself as it was my birthday. I would definitely recommend going, if people can travel on a coach without feeling ill like I did but that was sorted on the way back as I got some tablets for that. Definitely enough of variety of food on the menu for breakfast and dinner, swimming pool also, though I didn't take advantage of it I was going to but I felt a bit silly going in on my own. The only thing I can say, was I do think it means well my bedroom did anyway and upgrade of furniture.

Es war sauber und das Personal sehr freundlich

The breakfast was ok
My kids liked it

Family feel

The trip was advertised as a Turkey & Tinsel break. The Christmas tree in the entrance was a nice gesture.
Our room was truly awful: mould; dirt in the bathroom; a hole in the wall; no fire escape instructions ( a legal requirement). Having brought this to the attention of the assistant manager, the filthy floor in the bathroom was cleaned.
The chairs in the bar looked filthy.
Nothing happened between breakfast and dinner. Nothing. The bar wasn't even open until 4.30 pm. Not great with so many older people who couldn't necessarily venture far. After expressing our concerns, a few Christmas word searches and crosswords were strewn around the common areas and a Christmas movie was shown in reception.
More worryingly, we witnessed two people who fell during this stay- considering the demographic, the building really appears not fit for purpose.
The entertainment was very poor, apart from one man who was excellent on the second evening.
We had the dubious pleasure of listening to the manager complaining about the way he had been spoken to by another member of staff. This went on loudly and at some length.
Food was ok, but on the first day, prepared well in advance. We were also given substitutions with no explanation or apology - one evening we ate out due to this. On several occasions, we were told they had run out of basic items , for example, cheese, ham and tuna.
Our father and mother-in-law felt that this break fell far short of their expectations in view of their previous Turkey & Tinsel holidays. The whole experience fell far short of a Christmas experience, from daytime activities to the 'gifts' distributed.

Positives: a lovely pool area, polite and friendly staff.

To be honest I didn’t like nothing I usually book premier in but this time thought I change for better but found worse.

Enjoyed staying here
Staff very nice, room great. Nicely located with pleasant walk along the cliff road into the centre.
Only minor down is the poole table. Don't play as it's too close to the walls on two sides!

another great holiday with daishes,all staff amazing Linda doing great job too, food hot tasty served with a smile,our room warm cosy , JULIE Jack on bar a credit ,can't wait to return , our coach driver Billie also excellent xx

I travelled with Edwards coaches for a 5day stay.My room 215 was large and warm. Everything worked from shower pressure,adequate hot water.I had a large smart tv,telephone, tea, kettle.Staff were all kind and receptionist from Weston and waiting staff worked hard and so willing to oblige. Food plentiful and good portions. Good menu. Close to town centre, beaches and a pharmacy and Tesco store closed by. Bus stops outside hotel and excellent frequent service to Newquay / Truro

Room dated, needed a good clean. Marks on skirting boards and dressing table should not have been there. Divan base old, at least could've been hidden with a valance. View from window into someone elses room so had to keep curtains closed for privacy, as did the other room. Where do I start with the food - boring choices, orange juice or cereal to start, but not both. No pastries or fruit allowed if cooked option chosen. Food passed across other guests rather than around them, no table linen, incorrect cutlery supplied, food plonked on the table before you have sat down, we were playing pass the parcel with some of the meals. Plates scraped into a bin bag hanging off a trolley at the side of the dining table, even if others were still eating. We came to dinner and the used sauce sachet was still on the table from breakfast. Carrots served raw one evening on a roast dinner, manager apologised to the room but should not have happened. I had soup starter and asked for another roll as I hadn't opted for a main course, and had to wait for the waitress to check if there was a spare one - please!!!! I'm too fed up to continue writing...
My advice, pay that bit extra and go to Newquay with Parry's, it's in a different class.

Great five day break love the swimming pool food was good room very clean and staff very friendly especially the manager Frank

Was on a Daishs coach holiday staying at Barrowfield Hotel. Staff were really helpful prior to us going and while we were there. We have mobility issues and at our request was given a ground floor room. Room was ideal for us, clean and serviced well during our stay. Meals were adequate with reasonable choice. Entertainment was OK, some better than others. Hotel is ideally situated with bus stops near by to various destinations. Views from cliff top at end of road were spectacular, and fairly easy walk to Newquay or bus if needed. Our only small complaint was they seemed short of staff at mealtimes, as you sometimes had to wait a while, plus on day of departure some visitors didn't have chance to eat breakfast as there wasn't enough time allocated before coach was leaving. Some food wasn't cooked very well, with soggy toast and vegetables either very under cooked or over cooked. Staff did their best to ensure meals were hot and delivered as quickly as possible but at times it was difficult for them, meaning wrong items delivered or unavailable, despite having to order prior to that day. Having said that I would return, but hope the Hotel can do further much needed refurbishment. Part of roof was being done while we were there, and parts of corridor to ground floor rooms was very wet due to obvious leak that had occurred, with towels soaking up water. Not staffs fault, and it was kept as safe as possible.

Many thanks to Frank Wilson and his team for a very enjoyable stay. Very approachable man and very honest. I would stay here again without hesitation

The recently fefurbished bed rooms are great,excellent choice of food can recommend the roasts there was plenty on your plate. The staff were friendly and helpful. The hotel is also in a brilliant location for exploring either Newquay or the other Cornish towns the local busses are plentiful and can recommend.
However the hotel although refurbished is old and the lift was broken down more than it was working during our stay which makes life difficult for us oldies. This seems quite common across many DAISH hotels we've stayed, it's time DAISH upgraded or added new lifts to their hotels.
Also on level 3 where our room 305 is located there was a constant water dripping noise we reported this and we moved to room 319 but it was little better, we reported again to reception who said they had put in the maintenance book , we received no further information as to the cause of the noise and it was not fixed. So our sleep quality was poor. I would say to anyone booking this hotel to avoid level 3 other floors didn't seem affected.

Arrived 20th Sept.. Lift was working throughout 4 day stay, Food OK but I have had better, Room clean & comfortable, Pool warm but very Small, Drinks not extortionate in price, Entertainment hit or miss depending on your taste. Short walk to Cliff tops & 10 minutes to shops. Would I stay here again, probably not, there are other Hotels in Newquay a lot better than this one.. However it was value for the money paid..

Thoroughly enjoyable 4 night stay with Caledonian.
Hotel facilities were great and all staff friendly and helpful from the manager to serving staff.
Rooms were immaculately cleaned and towels changed whenever we needed.
The standard of the food was good and all served efficiently.
There were a few issues from time to time with the lift, but this didn't hamper our stay room was on the top floor and very spacious, had a sea view with all the usual amenities.
Hotel was centrally located with a 10 minute walk to town centre.
We would certainly recommend the Burrowfield and would be happy to stay here on a future trip.
We believe a lot of the recent negative comments to be unfair!!!

My tip is do not go! Went on a coach trip to Barrowfield on 23rd August for 8 days. The day before our trip we were advised that the lift was out of order! Apparently it seems the lift has been out of order for ages. They basically lied!
Most people were elderly. Luckily I was on the 1st floor being disabled. The room was basic. No fridge, no phone, broken filthy base of bed which I reported. Tiny TV. Dirty furniture. Tiny toilet. Room was always very hot due to old hot pipes. Banging 6am in the morning & evening. Chocolate melted! Food was very basic and tasteless. Same breakfast every morning. No fruit on offer. Had to ask for a yoghurt. Chefs special for example Bangers & Mash. Liver.
Worst food I have ever had in a hotel. The manager was sometimes very abrupt and rude. (Linda was lovely) Entertainment was bingo every night and different singer/so called comedians! Not very entertaining! Chairs were filthy! Best day was when we were leaving!