Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2306 reviews)
Riedbachstrasse 96 , Bern , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per person

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2306 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
D
Dirk • family_with_children • ch
10
Pros:

Sehr gut finde ich den Zutritt zum grossen Fitnessraum und zur Saunalandschaft (Sauna für 10 CHF).
Auch der Anschluss an den öffentlichen Verkehr ist super.

2026-04-04 • via Nuitee
N
Nicole • family_with_children • ch
9
Pros:

Alles

Cons:

Nichts

2026-04-03 • via Nuitee
M
Martin • solo_traveller • de
8
2026-04-02 • via Nuitee
A
AHMED • couple • om
3
2026-04-02 • via Nuitee
J
Jordie • couple • ch
9
2026-04-01 • via Nuitee
G
Gamra • couple • ch
8
À refaire
Pros:

La propreté de l’établissement et le personnel était top

Cons:

La qualité du matelas
Le prix du parking

2026-03-31 • via Nuitee
A
AbdulAziz • family_with_children • sa
10
Pros:

Das Empfangspersonal, insbesondere der Mitarbeiter am Morgen, ist ausgezeichnet und der Service ist erstklassig.

2026-03-31 • via Nuitee
U
Ulkar • family_with_children • az
10
Pros:

Everything

Cons:

Toilet was old

2026-03-30 • via Nuitee
N
Nikola • couple • ch
7
2026-03-30 • via Nuitee
N
Nathalie • solo_traveller • ch
9
2026-03-29 • via Nuitee
A
Andrea • family_with_children • ch
10
2026-03-29 • via Nuitee
R
Rodrigo • family_with_children • ch
10
2026-03-28 • via Nuitee
F
Fabienne • family_with_children • ch
8
2026-03-28 • via Nuitee
D
Dorothea • family_with_children • ch
10
Tolle Tage, tolle Preis-Leistung
2026-03-23 • via Nuitee
D
Desplanche • couple • ch
8
2026-03-22 • via Nuitee
A
Anjo • family_with_children • pt
8
Pros:

Serviço do pequeno almoço

Cons:

A cadeira do quarto era velha, estava num péssimo estado de conservação.
A pressão da água no duche era inexistente.

2026-03-22 • via Nuitee
A
Annalena • couple • de
7
Super Hotel mit tollem Personal
Pros:

Sehr praktische Lage im Einkaufszentrum und auch der vergünstigte Eintritt ins BernAqua ist ein großes Plus. Das Essen im Restaurant ist fantastisch. Insgesamt sehr freundliches und hilfsbereites Personal.

Cons:

Die Zimmer sind leider schon etwas abgewohnt und das Design etwas überholt.

2026-03-22 • via Nuitee
A
Andy • solo_traveller • ch
9
Sauberes, angenehmes Hotel mit sehr vielen Optionen
Pros:

Sauber, schön, gut riechend, funktional
2 kleine Mängel wurden umgehend vom Personal behoben, sehr angenehm

2026-03-21 • via Nuitee
F
Francisco • solo_traveller • cl
8
Alojamiento en Holiday Inn Berna (Westside)
Pros:

Habitación amplia y variedad en el desayuno.

Cons:

El hecho de que nunca me llegó al correo el código para activar free pass en transporte, considerando que el hotel se encuentra a 5 a 10 minutos en tren desde la ciudad de Berna.

2026-03-20 • via Nuitee
T
Timothy • couple • gb
10
Great for Bern
Pros:

Modern hotel, comfy room, good staff, good food and drink

2026-03-19 • via Nuitee