Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2386 reviews)
Riedbachstrasse 96 , Bern , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per person

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2386 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
V
Valentyna • solo_traveller • de
6
2026-04-24 • via Nuitee
K
Katja • solo_traveller • ch
9
2026-04-23 • via Nuitee
L
lisa • family_with_children • ch
10
Pros:

tout

Cons:

rien

2026-04-22 • via Nuitee
Y
Yari • solo_traveller • it
8
2026-04-22 • via Nuitee
R
Ralf • solo_traveller • ch
8
2026-04-22 • via Nuitee
S
Sven • family_with_children • ch
3
Nicht noch einmal, wenn es sich vermeiden lässt.
Pros:

Die Nähe zum Bernaqua

Cons:

Das Zimmer wirkt abgelebt.
Ich habe schlecht geschlafen, da ein Lautsprecher im Eingang unangenehm rauschte.

2026-04-21 • via Nuitee
R
Renata • solo_traveller • ch
10
Wie immer sehr gute Übernachtungsmöglichkeit
Pros:

Zimmer, Lage, Frühstück, Freundlichkeit am Empfang

Cons:

nichts

2026-04-20 • via Nuitee
D
Delphine • family_with_children • ch
10
Génial, je recommande !
Pros:

Accès facile en voiture
Proximité des transports en communs
Prix spécial très bas pour l’accès aux bains
Literie

2026-04-20 • via Nuitee
T
Tamara • family_with_children • ch
9
2026-04-20 • via Nuitee
B
Beatrix • couple • ch
9
2026-04-20 • via Nuitee
C
Cescato • family_with_children • ch
8
2026-04-20 • via Nuitee
C
Cescato • family_with_children • ch
8
2026-04-20 • via Nuitee
J
jc • solo_traveller • ch
8
Cons:

Sur le site Booking c'est marqué parking, juste oublié de dire que pour une nuit c'est 19 frs.

Et le personnel de l'hôtel qui ne parle pas Français pour une chaîne comme Holiday inn ce n'est pas normal.

2026-04-19 • via Nuitee
M
Max • solo_traveller • ch
8
2026-04-19 • via Nuitee
J
Jonathan • family_with_children • ch
8
Agréable week-end en famille
Pros:

Tout était très bien.

Cons:

Rien à dire

2026-04-18 • via Nuitee
B
Belinda • solo_traveller • ch
8
2026-04-18 • via Nuitee
M
MOTA • solo_traveller • ch
8
Pros:

De tudo

2026-04-16 • via Nuitee
B
Bettina • couple • ch
9
2026-04-16 • via Nuitee
B
Bettina • solo_traveller • ch
8
2026-04-16 • via Nuitee
D
Daniela • family_with_children • ch
10
2026-04-15 • via Nuitee