Harbor Inn & Suites

Hotels
7.5 (1438 reviews)
12792 Palm Street , Anaheim , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Good location
Great service
Spacious rooms
Cons:
Dirty rooms
Slow internet
Uncomfortable pillows
Old and shabby facilities

Categories

Cleanliness
6.46
Several mentions of dirty rooms and old facilities.
Service
8.43
The staff was great with several positive comments about service.
Location
8.47
Good location with access to nearby facilities.
Room Quality
6.92
Some rooms were described as spacious, but also had issues like stains.
Amenities
6.95
Basic amenities mentioned, but some complaints about cleanliness.
Value for Money
7.91
Good value comments, but mixed feelings on overall quality.
Food and Beverage
7.46
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.43
Mixed feelings overall; some guests had good experiences while others did not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:05

Property Description

Outdoor Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, the perfect spot to relax and unwind after a day of adventure at Disneyland or the Anaheim Convention Center.

Cozy Rooms with Amenities:
Our rooms feature a comfortable seating area and a flat-screen cable TV for your entertainment. Enjoy the convenience of coffee-making facilities in each room for a perfect start to your day.

Convenient Location:
Located just minutes away from Harbor Town & Country Shopping Center, our 100% non-smoking hotel is the ideal choice for your stay in Garden Grove. With free WiFi, parking, and a 24-hour reception, Days Inn & Suites Garden Grove ensures a hassle-free experience.

Ready to experience comfort and convenience? Book your stay at Days Inn & Suites Garden Grove now!

Important information:

Please note: The property does not accept prepaid credit cards (for example gift cards). You need a valid credit card issued to the guest to book a room. If a third party will be paying for the room the property requires an authorization form filled out prior to arrival.

Please note: Hotel requires a deposit for incidentals at the time of check in.

We may be able to accommodate early check in or late check out for a fee depending on availability. Please contact us if you would like to inquire about early check in or late check outGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1438 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.43
H
Hope couple us
10
Pros:

Location was crazy cheap for the room quality. Coffee in room a big plus. Soap, shampoo and cream too.

Cons:

I was very pleased, I lived in Newport Beach CA nearby and know how impossible that was. I payed for 3 different room locations at the Hilton and was very unhappy about the tickets and "no reservations" by staff. I even gave d them the numbers. They claimed it was Doubletree at the first Hotel and spoke very broken English. Harbor Inn said, just catch the bus across the street it's $2 to Disneyland.

2026-09-20 via Nuitee
E
Espinoza family_with_children us
10
The rooms were kept really clean and fresh towels what more can you ask for
Pros:

Clean and smoke free

Cons:

N/A

2026-09-19 via Nuitee
M
Maciej extended_group gb
7
Good location, use only main beds, not the sofas, be ready for additional deposit.
Pros:

Very good location with bus stop nearby and large amount of shops and restaurants. AC working perfectly during one of the worst heatwaves (36*C and higher). Quiet most of the time and it the inn is worth for a price.

Cons:

Main bed was good, but the sofa was not padded and all springs were digging into my back. Additional deposit was required as well, which i was not prepared plus the cleaniness of the room was okayish (dust on the sills and painting frames, feet and socks were dirty if not walked within shoes)

2026-09-18 via Nuitee
N
Nicholas solo_traveller us
10
2026-09-18 via Nuitee
D
David couple us
10
2026-09-17 via Nuitee
M
Mainor solo_traveller us
8
2026-09-17 via Nuitee
C
Chavez solo_traveller us
10
2026-09-16 via Nuitee
K
Kodiak2245 solo_traveller us
4
Pros:

The room was nice and clean.

Cons:

The area felt unsafe and run down. The room itself was nice. They also charged a $100 damage deposit which was excessive compared to other hotels I've stayed at.

2026-09-14 via Nuitee
M
Minh couple us
10
2026-09-14 via Nuitee
V
Valeria family_with_children us
10
If you are visiting Disneyland this hotel is a great option to stay at.
Pros:

It was a nice place to stay at an affordable. Staff were great also and helpful.

2026-09-14 via Nuitee
D
Dallana couple us
10
It was worth it
Pros:

It was clean .. and it was nearby stores and food places

Cons:

The look of the hotel

2026-09-11 via Nuitee
M
Migdalia solo_traveller us
8
2026-09-11 via Nuitee
E
Eric couple us
5
Pros:

How clean it was

Cons:

The air conditioner wasn’t working and it was hella hot inside worst then outside. Couldn’t sleep was so unhappy

2026-09-11 via Nuitee
P
Paul couple ch
2
Needs improvement.
Pros:

Near the airport

Cons:

I have been there 3 times but no renovations of the room I am a hotel worker also it seems that they haven’t clean the parts that is already seen in the comfort room and in the bedroom. Few cleaning workers and i have seen that they are a bit stressed of the work that’s why I haven’t let them clean our room . So sad but that happens😞

2026-09-10 via Nuitee
M
Minh solo_traveller us
10
2026-09-09 via Nuitee
J
Jose family_with_children us
10
2026-09-08 via Nuitee
R
Roman couple us
5
2026-09-08 via Nuitee
D
Daniella family_with_children us
5
poorly maintained
Pros:

Well located, spacious rooms, has a refrigerator, microwave, and iron.

Cons:

We stayed in one room and on the first night my daughter was bitten by bugs. I complained and they offered us another room where the shower water didn't get hot and the toilet was dirty.

2026-09-04 via Nuitee
M
Minh couple us
10
2026-09-03 via Nuitee
L
Llamas solo_traveller us
9
2026-09-02 via Nuitee