Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Lift / Elevator
Fax/photocopying
Spa/wellness center

Review Highlights

Pros:
Excellent location
Clean rooms
Friendly staff
Cons:
Poor breakfast quality
Uncomfortable beds
Long check-in times

Categories

Cleanliness
7.75
The room cleanliness was noted positively, but issues such as inadequate supplies and unpleasant odors in common areas were mentioned.
Service
9.25
Service received mixed feedback, but overall check-in and support at the reception were satisfactory.
Location
9.75
Excellent central location praised in multiple reviews.
Room Quality
8.25
Rooms described as stylish and comfortable, but some reports of uncomfortable beds were noted.
Amenities
8.75
Amenities provided were sufficient but could be improved, like offering better bedding and more supplies.
Value for Money
8.25
Generally good value, with a good price point, despite some limitations.
Food and Beverage
7.25
Breakfast options were criticized for quality and availability.
Overall Experience
8.75
While there were several critiques, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Historical Building & Spa Promenade Location
The EA Hotel Elefant, nestled in an 18th-century historical building on the spa promenade, offers a charming and picturesque setting for your stay.

Comfortable Rooms with Modern Amenities
Each room at the hotel is equipped with a satellite TV, refrigerator, en-suite bathroom, and stylish furniture. Some rooms even provide a scenic river view, ensuring a relaxing and pleasant experience.

Spa Facilities and Wellness Services
Guests have access to the spa facilities at the nearby EA Hotel Atlantic Palace, offering a wide range of treatments including mineral water therapies, massages, and diet menus. Indulge in a rejuvenating experience during your stay.

Book now to experience the perfect blend of history, relaxation, and wellness at EA Hotel Elefant.

Important information:

Guests are required to show the credit card used during the booking process upon check-in. If you are not the holder of the credit card or you cannot present the card upon check-in, please contact the hotel in advance. Guests will receive a link to a secure payment gateway, where they can pay accommodations by credit card online
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 212 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
L
Lam • solo_traveller • cz
10
2026-07-21 • via Nuitee
J
Julian • solo_traveller • de
5
Pros:

Frühstück top. Tolle Aussicht.

Cons:

Das Zimmer hatte keine Klimaanlage, noch nicht einmal einen Ventilator. Schlafen bei solchen Temperaturen ist da nahezu unmöglich. Das müssen sie unbedingt ändern.

2026-07-19 • via Nuitee
M
Mircea • couple • at
8
Für einen Kurzen Stop ist sehr empfelungswert
Pros:

Die Lage und das Ambiente sind super für ein Aufenthalt.

Cons:

PParkplätze gibt es nicht aber das ist ein allgemeines Problem in Karlsbad

2026-07-19 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-07-17 • via Nuitee
I
Ivan • solo_traveller • cz
5
Pros:

Lokalita

Cons:

Koupelna nebyla ve stavu pro hotelnictví , záchod nakřivo , sprchový kout nešel dovřít , voda skoro netekla, chybějící špunt v umyvadle atd. Celkově to za ty peníze neodpovídá

2026-07-16 • via Nuitee
S
Siegfried • solo_traveller • de
7
2026-07-15 • via Nuitee
L
Lenka • family_with_children • cz
10
Vse v poradku.
Pros:

Faktasticka poloha.

Cons:

Starsi koupelna, ale cista.

2026-07-14 • via Nuitee
E
Eva • couple • de
8
2026-07-12 • via Nuitee
A
Anastasia • couple • cz
8
2026-07-12 • via Nuitee
P
Petra • solo_traveller • cz
8
2026-07-11 • via Nuitee
K
Kristian • extended_group • de
10
Angenehmes Quartier mitten in Karlovy Vary
Pros:

Altehrwürdiges Haus in exzellenter, zentraler Lage. Helle, große Zimmer, mit Balkon und Blick auf das abendliche Treiben im Ort. Ein sehr gutes Café im Erdgeschoss, jede Menge Gastronomie und Infrastruktur im Umland und selbst für Wanderungen bietet das Hotel einen perfekten Ausgangspunkt.

Cons:

Kein Parkplatz direkt am Haus; empfohlene Unterbringung im Parkhaus "gegenüber" erfordert einen etwas längeren Weg. Das ist unkritisch (und der Tarif auch beherrschbar), sollte man aber im Hinterkopf behalten.

Ferner: Das Frühstück wird im Hotel Atlantic Palace serviert und überrascht sowohl in Ambiente als auch Qualität, da bekommt man in anderen Häusern mehr für sein Geld.

2026-06-29 • via Nuitee
D
Dušan • couple • cz
8
Pros:

výborné

Cons:

sprchový kout již touží po renovaci

2026-06-15 • via Nuitee
W
Wojciech • couple • de
8
Pros:

die Lage

Cons:

Balkonbereich überhaupt nicht geputzt

2026-06-07 • via Nuitee
R
Reham • couple • sa
10
2026-06-07 • via Nuitee
P
Petruse • solo_traveller • de
10
Pros:

Sehr gute Lage..
Wunderschöner Ausblick vom Balkon in die Stadt.
Die Betten waren sehr bequem.

2026-06-04 • via Nuitee
E
Ekaterina • solo_traveller • it
10
Pros:

Останавливаюсь второй раз в вашем отеле . Очень уютный . Номера очень чистые . Очень удобное местоположение . На затрак сходила только один раз , очень все понравилось из ресторана потрясающий вид на город . Спасибо ! Екатерина

2026-06-04 • via Nuitee
E
Ertan • solo_traveller • tr
2
Hostile, aggressive front desk staff completely ruined a stay that had a nice river view
Pros:

Small balcony overlooking the promenade and the river.

Cons:

The reception experience was unacceptable. It felt like a hostile border checkpoint. Check-in for Elefant Hotel takes place at Hotel Atlantic Palace. I arrived around 15:00 to an empty reception. After waiting some time, a clerk came downstairs, sat down, turned on his computer, and demanded "Passports!" without a single word of welcome.

I handed over a mix of German and Turkish passports for our family of 7. The clerk then demanded visas. Visas? This was never asked at any hotel in my stays in over 30+ countries, including our hotel in Prague the day before, so it can't be a Czech police requirement.

When I explained that a couple of the passports were Turkish "Green" passports (officially visa-exempt), he refused to listen, rigidly insisting "all Turkish citizens need a visa." I told him I would fetch the one visa for the family member who actually needed it, but the green passports don't have one. Even when I tried to point out the German entry stamps and asked "how could we be here without a visa if these passports needed one?", he became hostile, asking, "Why are you asking these questions to me?"

To avoid further discussion, I walked back to Elefant Hotel to retrieve our one visa document (a German permanent residency card). When I returned, he checked us in silently without an apology or any comments.

A hotel receptionist is not a border police officer. If a hotel chooses to interrogate guests on immigration rules, the staff should at least be properly trained to know which passports actually require visas. This unnecessarily aggressive and unhelpful behavior ruined the start of our stay. I have stayed in Karlovy Vary before at much better properties, and I will definitely not be returning to this hotel.

2026-05-26 • via Nuitee
U
ursel • solo_traveller • de
9
Pros:

Die Lage ist sehr gut. Das Frühstück war ausreichend. Wir kommen gerne wieder.

Cons:

Das Zimmer für zwei Personen war zu klein aber ansonsten alles gut.

2026-05-25 • via Nuitee
J
Jan • extended_group • cz
10
Skvělý pobyt
Pros:

Všechno perfektní. Výborný poměr cena/výkon.

Cons:

Recepce je pořád přeplněná (jedna na 4 hotely) a prostor pro snídaně je strašně malý, musí se dlouho čekat.

2026-05-18 • via Nuitee
E
Ekaterina • couple • de
7
Pros:

Бронировали этот отель, но по приезду нас отправили в другой.

2026-05-18 • via Nuitee