Battery Wharf Hotel, Boston Waterfront

Hotels
8.2 (2283 reviews)
3 Battery Wharf , Boston , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Exceptional customer service
Great location
Cons:
Limited restaurant menu
Slow restaurant service

Categories

Cleanliness
7.94
Most reviews praise the cleanliness of the rooms, with specific mentions of extreme cleanliness.
Service
8.61
Numerous reviews highlight exceptional customer service, specifically praising staff members.
Location
8.65
Reviews commonly praise the hotel's great location near the North End and waterfront.
Room Quality
8.4
Rooms are described as spacious and comfortable, with beautiful views.
Amenities
7.93
Some complaints regarding limited restaurant menu and hidden amenities.
Value for Money
8.09
Guests appreciate the value based on the location and quality of accommodations.
Food and Beverage
7.74
Some guests expressed dissatisfaction with the restaurant service and coffee quality.
Overall Experience
8.21
General consensus reflects a positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:58

Property Description

Luxurious Waterfront Location

Exquisite Spa and Fitness Facilities
Indulge in relaxation at the on-site Exhale Spa and maintain your fitness routine at the 24-hour gym equipped with top-of-the-line cardio machines.

Proximity to Top Boston Attractions
Explore the city's iconic landmarks with ease as Battery Wharf Hotel is conveniently located near the New England Aquarium, TD Garden, and Faneuil Hall Marketplace.

Experience luxury and convenience at Battery Wharf Hotel - book now for an unforgettable stay by Boston Harbor.

Important information:

Please note, guests must be 21 years or older to check-in at this property.

Please note, for parties larger than 9 people, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.2
Based on 2283 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.09
Food and Beverage: 7.74
Overall Experience: 8.21
R
Richard • family_with_children • us
1
I was charged money for no reason. Please return my 250 dollar fee for smoking..we don't smoke or va
Pros:

The view and location

Cons:

I was charged a smoking fee and myself or my wife or my 7 year old don't smoke so id like my 250 dollars that was taken from me

2026-03-26 • via Nuitee
D
Dorinda • couple • us
7
2026-03-25 • via Nuitee
L
Lloyd • couple • us
10
2026-03-23 • via Nuitee
B
Bruno • couple • ca
10
Pros:

Emplacement super !!

Cons:

Un peu dispendieux

2026-03-21 • via Nuitee
G
Galbo • couple • us
8
Great! good staff great location, needs mini fridge
Pros:

Great staff, good views right on water, not far walk from Quincy market

Cons:

No fridge in the room. Couldn’t save leftovers from a very expensive dinner sadly.

2026-03-19 • via Nuitee
C
Cassie • extended_group • us
10
2026-03-18 • via Nuitee
S
Scott • couple • us
1
Terrible stay
Pros:

Location

Cons:

No remote in the room when I arrived.
Took an hour for room service breakfast when I was told it would be 20 minutes

2026-03-16 • via Nuitee
A
Amber • couple • us
10
It was a nice relaxing experience, but expensive to eat in the area.
Pros:

The view of the water, the quiet area, the hotel was clean, the rooms were comfortable, the later checkout time.

Cons:

The fact that you need to pay for parking, the prices of food in the immediate area(including at the hotel), nothing other than an expensive cafe is within close walking distance for snacks.

2026-03-16 • via Nuitee
S
Steven • solo_traveller • nz
6
2026-03-16 • via Nuitee
O
Ortiz • family_with_children • us
8
Cons:

The returant was delicious but very slow

2026-03-15 • via Nuitee
R
roobyj2026 • Couples
2
Very Disapppointing
Pros:

My fiancée and I stayed at the Battery wharf back in January for her birthday week end and all I could say it was nothing but a fiasco ! Let me start by staying the guy Manny who checked her in was more busy being on his phone then her . No empathy at all . Although we had arrived before Check In time that did not give him the right to show lack of professionalism by checking his phone every 5mns instead of doing his Job. and the manager Mikela wasn't doing any better but giving us a fake smile instead the4 star service that they are selling on the website. The room was outdated with half water view than a full one given the price that we paid and no fridge . Like really? Even the Days Inn have a mini fridge but not you guys? when I asked for one I was being told that it was upon request? Never heard t=something so absurd before . Like excuse U? The Food at the restaurant was basic, unflavored and pricey and the chef rude and unprofessional that we only ate there once . Anyways we still stayed since the location was great but tell me why while I was on a zoom meeting in one of the afternoons tell me why I saw a lady coming out from the back with some very revealing leggings and a sweater and a ponytail like she came straight from the gym walking all over the lobby with a big smile? When I enquired about who she was it turns out she was the Director of Front Office. Say What?? what kind of examples you are setting for your team if yourself you need a whole leadership 101 and etiquette caching? I was so shocked and disturbed by her outfit that I just left the lobby to finish the meeting in my room . Overall it was nothing but a disaster and I hope that that lady got fired because she is no good for a so called luxury property and made me feel like I was staying at the Ramada instead .

2026-03-12 • via Tripadvisor
R
Rieko • solo_traveller • jp
6
2026-03-12 • via Nuitee
M
matthew • solo_traveller • us
7
Hot
Pros:

Great value and location. Clean and hospitable

Cons:

Can’t adjust the thermostat below 65*, it was a record setting g hot day and we couldn’t cool it down. Wallpaper is peeeling of the wall in several locations! No mini fridge although it appeared one was there or could be

2026-03-11 • via Nuitee
A
Anthony • couple • us
8
2026-03-10 • via Nuitee
C
Compass10588466286 • Family
10
Oasis
Pros:

A beautiful oasis providing comfort and luxury at waters edge.
A true gem!

2026-03-08 • via Tripadvisor
H
heather • family_with_children • us
10
2026-03-07 • via Nuitee
M
Marina • couple • fr
10
Un séjour idéal
Pros:

Notre séjour s’est magnifiquement bien passé, le personnel est adorable, le petit déjeuner exquis et la chambre ainsi que l’hôtel sont d’une propreté incroyable.

Cons:

Absolument rien tout était très bien

2026-03-05 • via Nuitee
X
X256EAstevem • Couples
2
Beware of Overcharging
Pros:

They overcharged us by a considerable amount. Made a reservation on their website. The confirmation read "$232.07 includes fees and taxes". Upon check-out the invoice read $272.84. There were no additional charges like parking or food, that was the base price. No one said there was a price change at check-in or check-out. I realized the overcharge when I got home. Upon calling for a refund, I was met with confrontation although eventually they agreed to refund the $40.77 overcharge.

2026-03-03 • via Tripadvisor
M
Matteo • solo_traveller • it
8
2026-02-27 • via Nuitee
D
Deborah • couple • us
10
Pros:

Location

Cons:

Very clean

2026-02-26 • via Nuitee