Holiday Inn Express & Suites Dallas East - Fair Park by IHG

Hotels
•
Holiday Inn Express
7.4 (375 reviews)
8703 East RL Thornton Freeway , Dallas , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Issues with room facilities
Negative experience with breakfast attendant

Categories

Cleanliness
6.68
Several mentions of cleanliness but issues with room facilities indicated. Room was clean but noise from above noted.
Service
8.65
Many positive mentions about staff service and assistance, although one negative experience with breakfast attendant.
Location
8.69
Location praised for proximity to attractions like the State Fair, provides a strong positive sentiment.
Room Quality
7.14
Rooms deemed comfortable but some specific issues with the USB plugs and TV channels noted.
Amenities
6.17
Lack of complete amenities noticed; TV channels issue and no smart TV option requested.
Value for Money
7.13
Value for money varies based on experience; several guests felt disappointed due to specific issues.
Food and Beverage
7.18
Food quality received mixed reviews; some enjoyed breakfast, others noted cold food.
Overall Experience
7.55
Overall stay mixed; some positive experiences countered by significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:49

Property Description

Convenient Location
Located within close proximity to AT&T Performing Arts Center and Dallas World Aquarium, our hotel provides easy access to popular attractions in Dallas.

Well-Equipped Facilities
Enjoy the convenience of a fitness center, indoor pool, and 24-hour front desk during your stay with us.

Complimentary Amenities
Start your day with a delicious breakfast offering buffet, à la carte, or continental options. Take advantage of our business center and vending machines for added convenience.

Book now to experience comfort and convenience at Holiday Inn Express & Suites Dallas East - Fair Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 375 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 6.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
J
Jennifer • family_with_children • us
10
2026-04-06 • via Nuitee
A
Alan • family_with_children • mx
10
2026-04-05 • via Nuitee
S
Shambree • family_with_children • us
1
2026-03-31 • via Nuitee
L
Luke • family_with_children • us
6
2026-03-25 • via Nuitee
A
Amber • couple • us
1
2026-03-23 • via Nuitee
L
Linda • extended_group • us
8
2026-03-23 • via Nuitee
P
Paige • couple • us
3
Would not choose this location again.
Pros:

Breakfast was good and the staff was helpful.

Cons:

As soon as I pulled back the sheets on the bed there were two hairs visible on the bed (I have a photo). Our room did not have a remote for the tv.

2026-03-21 • via Nuitee
J
Jc • couple • us
6
Could of been better
Cons:

No coffee pot in the room and it was very loud

2026-03-21 • via Nuitee
C
Carolina • solo_traveller • us
10
2026-03-21 • via Nuitee
A
Alexander • family_with_children • us
7
Cons:

The indoor pool was freezing and no towel available

2026-03-20 • via Nuitee
K
Katrina • couple • us
7
Pros:

Location close to our activities

Cons:

Parking lot was full with at least 3 truck/trailers parked in the front and taking up at least 4 spaces each. I was forced to park in the back- single woman- I did not feel safe. The room directly above me was jumping on the floor and pounding walls. Tied to call front desk but hotel phone didn’t work. Had to walk down- at 2 am and ask her to intervene. She was on her phone. 10 minutes later I had to go down and ask again, she was on her phone again. I got the impression that she did not do anything the first time I asked.

2026-03-20 • via Nuitee
W
Wolfe • family_with_children • us
6
DATED, WORN and LACKING! Cars can become classics Hotels just get OLD. And this one is OLD!
Pros:

Location

Cons:

Room was dated, worn and lacking

2026-03-19 • via Nuitee
S
Smith • family_with_children • us
4
Pros:

Liked the location. Comfortable beds in room. Friendly and helpful staff

Cons:

Only two outlets worked, none of the USB ports worked. The water was cold no matter the time of day

2026-03-18 • via Nuitee
R
Rhonda J • solo_traveller • us
10
2026-03-17 • via Nuitee
Z
Zenia • family_with_children • us
10
Great hotel
Pros:

Clean

2026-03-17 • via Nuitee
S
Shanicia • couple • us
6
2026-03-16 • via Nuitee
S
shanda • family_with_children • us
3
Cons:

I didn't like that I didn't have hot water in my room from 1;00 a.m. 3/15/2026 until I checked out at 11;00 a.m. on 3/15/2026 I was unable to shower this morning. I called the front desk and they sent a maintenance guy to my room and the only thing he did was remove the shower faucet and look up you tube videos on how to fix the issue Tha faicet knob isn't the issues because etnere wasnt hit water in the sink either. .Issues was never fixed and I had to check out without showering..Front desk Staff didnt apologizie for the inconvenience nor was i credited for not having hit water in my room. .

2026-03-16 • via Nuitee
J
Johnson • solo_traveller • us
1
2026-03-16 • via Nuitee
G
Grant • family_with_children • us
4
I do not recommend this hotel.
Pros:

The beds were comfy and it was clean. That was it.

Cons:

It started in the parking lot. There was a woman begging for money, then when we walked into the lobby the the man behind the desk was sleeping. The room we rented didn't have any bath towels in the ine bathroom, the tv didn't work and the remote was missing, and to top it off the air conditioner was broken.

2026-03-14 • via Nuitee
M
Monica • couple • us
1
2026-03-13 • via Nuitee