Holiday Inn Express & Suites Dallas East - Fair Park by IHG

Hotels
•
Holiday Inn Express
7.4 (429 reviews)
8703 East RL Thornton Freeway , Dallas , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Issues with room facilities
Negative experience with breakfast attendant

Categories

Cleanliness
6.68
Several mentions of cleanliness but issues with room facilities indicated. Room was clean but noise from above noted.
Service
8.65
Many positive mentions about staff service and assistance, although one negative experience with breakfast attendant.
Location
8.69
Location praised for proximity to attractions like the State Fair, provides a strong positive sentiment.
Room Quality
7.14
Rooms deemed comfortable but some specific issues with the USB plugs and TV channels noted.
Amenities
6.17
Lack of complete amenities noticed; TV channels issue and no smart TV option requested.
Value for Money
7.13
Value for money varies based on experience; several guests felt disappointed due to specific issues.
Food and Beverage
7.18
Food quality received mixed reviews; some enjoyed breakfast, others noted cold food.
Overall Experience
7.55
Overall stay mixed; some positive experiences countered by significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:49

Property Description

Convenient Location
Located within close proximity to AT&T Performing Arts Center and Dallas World Aquarium, our hotel provides easy access to popular attractions in Dallas.

Well-Equipped Facilities
Enjoy the convenience of a fitness center, indoor pool, and 24-hour front desk during your stay with us.

Complimentary Amenities
Start your day with a delicious breakfast offering buffet, à la carte, or continental options. Take advantage of our business center and vending machines for added convenience.

Book now to experience comfort and convenience at Holiday Inn Express & Suites Dallas East - Fair Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 429 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 6.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
F
Fernando • solo_traveller • us
9
Good
2026-07-24 • via Nuitee
A
Abraham • solo_traveller • us
8
A very worthy state
Pros:

Excellent air conditioning

Cons:

It was a bit noisy from the room up above

2026-07-23 • via Nuitee
M
Mejia • family_with_children • us
8
Pros:

The staff was great so was breakfast the stay was good we had 3 different issues but nothing big.

Cons:

Pool way to much chlorine

2026-07-20 • via Nuitee
J
Jackie • family_with_children • nl
2
Pros:

Very disappointing experience. The room had a strong unpleasant smell when we arrived, and we found hair on the bed, which made us question the cleanliness of the room.
The most concerning issue was that housekeeping left our front door open after cleaning the room. This was a serious security concern, as anyone could have entered while we were away.
Overall, this stay did not meet our expectations. We expected much better standards of cleanliness, attention to detail, and guest safety. Unfortunately, we would not choose to stay here again.

2026-07-19 • via Nuitee
C
Claudio Omar • family_with_children • ar
10
Hermoso hotel en Dallas
Pros:

No está en el Centro de Dallas pero los buses te llevan y traen en 20m. Hermoso hotel, excelente desayuno y muy linda pileta. Todo de 10.

Cons:

Nada

2026-07-18 • via Nuitee
M
Miguel • couple • us
10
2026-07-13 • via Nuitee
A
Angelica • family_with_children • us
1
Pros:

This place needs to have better cleaning facilities cockroaches in bathrooms, dirty floors, smelled REALLY BAD, and dirty pool.

Cons:

I didn’t like this hotel at all.

2026-07-11 • via Nuitee
C
Cano • solo_traveller • us
6
2026-07-10 • via Nuitee
A
Alessandra • solo_traveller • us
8
2026-07-09 • via Nuitee
A
anaya • solo_traveller • us
7
2026-07-06 • via Nuitee
W
Washington • solo_traveller • us
8
2026-07-05 • via Nuitee
L
louis • solo_traveller • us
7
Just fair
Pros:

It was okay, but not something to write home about. Staff were mildly friendly, breakfast was good, the neighborhood was in the "hood".

Cons:

I asked for a 630am wake up call and never received it.

2026-06-30 • via Nuitee
E
Elizabeth • family_with_children • us
9
2026-06-30 • via Nuitee
I
Ian • solo_traveller • us
7
2026-06-29 • via Nuitee
R
Robert • couple • us
8
Pros:

Location

2026-06-29 • via Nuitee
I
Ian • solo_traveller • us
7
2026-06-29 • via Nuitee
M
Marisela • extended_group • us
2
Cons:

I haven’t got my deposit back yet

2026-06-28 • via Nuitee
J
Jenny • solo_traveller • us
1
Cons:

The room had a horrible smell . I called back the next day and the gentleman on the phone was super ruined . Was left on hold multiple times and had to call back .

2026-06-25 • via Nuitee
V
Vianna • family_with_children • us
10
Pros:

I was there with family for surgery at Baylor/Scott White.

2026-06-25 • via Nuitee
M
Maki • solo_traveller • us
10
2026-06-23 • via Nuitee